What is Gupshup?

Gupshup offers a versatile conversational AI tool for customer engagement, with a focus on enhancing customer interactions. The tool boasts features such as a conversation cloud to reimagine digital customer experience, pre-approved WhatsApp templates to streamline communication, and domain-specific models for personalized conversations. It enables businesses to go beyond basic communication with two-way conversations, campaign management, bot creation, and agent assistance. With support for multi-channel messaging across various platforms, Gupshup empowers businesses to communicate effectively and securely while offering industry-specific solutions for sectors like BFSI, healthcare, retail, and more. Explore the AI-driven conversational capabilities of Gupshup to elevate customer engagement and drive business results.

⭐ Gupshup key features & benefits

Gupshup offers a variety of features and benefits that make it a top choice for various users. These are some of the key features:

  • ✔ī¸ Conversation cloud for digital customer experience.
  • ✔ī¸ Pre-approved WhatsApp templates for streamlined communication.
  • ✔ī¸ Domain-specific models for personalized conversations.
  • ✔ī¸ Support for multi-channel messaging across various platforms.
  • ✔ī¸ Industry-specific solutions for sectors like BFSI, healthcare, retail.

⚙ī¸ Gupshup use cases and applications

  1. Enhance customer support by utilizing Gupshup's domain-specific models to streamline conversations and provide personalized assistance, ensuring a seamless experience for users across various channels.
  2. Optimize marketing campaigns through Gupshup's two-way conversation feature, allowing businesses to engage with customers in real-time and tailor messaging for better conversion rates.
  3. Implement agent assistance tools from Gupshup to empower customer service teams, providing them with the necessary resources to handle queries efficiently and deliver exceptional support.

🙋‍♂ī¸ Who uses Gupshup?

Gupshup is used by and benefiting different user groups including but not limited to some of the following users:

Businesses
Developers
Marketing teams

ℹī¸ Find more & support

Gupshup provides an API that developers can use for programmatic access which makes it easy to integrate it with other tools or within your own applications.

You can also find more information, get support and follow Gupshup updates on the following channels:

How do you rate Gupshup?

5 1 ratings

Breakdown 👇

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