Solidroad

What is Solidroad?

Solidroad Conversation Simulator revolutionizes training for customer-facing teams by providing a risk-free environment to practice realistic AI-powered conversations. With Solidroad, reps can enhance their skills, reduce ramp times, and boost training effectiveness significantly. The platform offers instant performance feedback and personalized coaching points, leading to a 50% faster speed to proficiency, 30% higher CSAT scores, and a 3x increase in quota attainment. Ideal for industries dealing with extensive customer conversations, Solidroad is particularly valuable for businesses in BPOs, technology, telecoms, retail, and recruitment staffing sectors. Through custom role-play scenarios and AI simulations across various channels, Solidroad empowers reps to excel in live customer interactions.