What is Crisp?

Crisp is an all-in-one business messaging platform tailored for startups and SMBs. It features a widget that allows for meaningful interactions via website chat and chatbots, facilitating automated conversations and improved CRM for lead and customer management. The tool also offers a shared inbox for collaborative work, a ticketing system to optimize customer support, and campaigns to boost engagement through email and in-app messages. Additionally, Crisp includes a knowledge base to provide instant answers to customers and a status page for monitoring system alerts. With integrations and customizable options, Crisp aims to enhance customer experience by centralizing team communication and data in one place.

⭐ Crisp key features & benefits

Crisp offers a variety of features and benefits that make it a top choice for various users. These are some of the key features:

  • ✔ī¸ Website chat widget.
  • ✔ī¸ Chatbots for automated conversations.
  • ✔ī¸ Shared inbox for collaborative work.
  • ✔ī¸ Ticketing system for customer support optimization.
  • ✔ī¸ Knowledge base for providing instant answers.
People also search for:
business messaging website chat CRM AI Chat

⚙ī¸ Crisp use cases and applications

  1. Create customized chatbots for your website using Crisp's AI capabilities to engage visitors, qualify leads, and provide instant support 24/7 without manual intervention.
  2. Utilize Crisp's shared inbox feature to collaborate with team members in real-time, assign and track customer queries efficiently, and ensure better responsiveness to customer inquiries.
  3. Optimize customer support operations by setting up a ticketing system with automated routing and escalation rules, reducing response times and streamlining issue resolution processes.

🙋‍♂ī¸ Who uses Crisp?

Crisp is used by and benefiting different user groups including but not limited to some of the following users:

Small and medium-sized businesses (smbs)

💰 Crisp Pricing

Crisp offers a Free trial pricing model. You can try the tool for free and then upgrade to a paid plan when you are ready.

Crisp pricing packages

  • Basic plan : $0
  • Pro plan : $25 mo/per workspace
  • Unlimited plan : $95 mo/per workspace

** Pricing packages are subject to change. Always verify pricing information here

ℹī¸ Find more & support

You can also find more information, get support and follow Crisp updates on the following channels:

How do you rate Crisp?

5 1 ratings

Breakdown 👇

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