Crisp

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What is Crisp?

Crisp is an all-in-one business messaging platform tailored for startups and SMBs. It features a widget that allows for meaningful interactions via website chat and chatbots, facilitating automated conversations and improved CRM for lead and customer management. The tool also offers a shared inbox for collaborative work, a ticketing system to optimize customer support, and campaigns to boost engagement through email and in-app messages. Additionally, Crisp includes a knowledge base to provide instant answers to customers and a status page for monitoring system alerts. With integrations and customizable options, Crisp aims to enhance customer experience by centralizing team communication and data in one place.

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⭐ Crisp Core features

  • ✔️ Website chat widget
  • ✔️ Chatbots for automated conversations
  • ✔️ Shared inbox for collaborative work
  • ✔️ Ticketing system for customer support optimization
  • ✔️ Knowledge base for providing instant answers

⚙️ Crisp use case ideas

  1. Create customized chatbots for your website using Crisp's AI capabilities to engage visitors, qualify leads, and provide instant support 24/7 without manual intervention.
  2. Utilize Crisp's shared inbox feature to collaborate with team members in real-time, assign and track customer queries efficiently, and ensure better responsiveness to customer inquiries.
  3. Optimize customer support operations by setting up a ticketing system with automated routing and escalation rules, reducing response times and streamlining issue resolution processes.

🙋‍♂️ Users of this tool

Startups
Small and medium-sized businesses (smbs)

💰 Crisp Pricing

Prices are subject to change. Always verify pricing information.

Basic

$0

Pro

$25 mo/per workspace

Unlimited

$95 mo/per workspace
Related Searches
business messaging website chat CRM
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❓ Crisp FAQ

Crisp is a versatile business messaging platform catering to startups and SMBs. It combines website chat, chatbots, shared inboxes, ticketing systems, campaigns, knowledge bases, and customizable features for superior customer engagement and efficient team communication.
Getting started with Crisp is easy! Simply visit the official website and sign up for an account to start.
Crisp uses a Free trial pricing model , meaning there is a free tier along with other options.
The typical users of Crisp include:
  • Startups
  • Small and medium-sized businesses (smbs)
Follow Crisp on social media to stay updated with the latest news and features:
Crisp enjoys a popularity rating of 6.53/10 on our platform as of today compared to other tools. It receives an estimated average of 1.2M visits per month, indicating interest and engagement among users.