What is CallZen.AI?

Convozen.ai, previously known as callzen.ai, offers a cutting-edge conversational intelligence platform with AI-driven insights and key moment identification. The tool provides features such as conversation sentiment analysis, auto-compliance audit, agent performance management, and custom reports & analytics. Users can benefit from AI-driven insights identifying critical talking points and sentiments in conversations, automate compliance audits, and track and coach agent performance. Convozen also offers integrations with enterprise CRM systems, emails, and provides multilingual transcription capabilities. Improve customer experience, monitor compliance, and coach agents effectively with Convozen.ai's advanced AI tools.

⭐ CallZen.AI key features & benefits

CallZen.AI offers a variety of features and benefits that make it a top choice for various users. These are some of the key features:

  • ✔ī¸ Conversation sentiment analysis.
  • ✔ī¸ Auto-compliance audit.
  • ✔ī¸ Agent performance management.
  • ✔ī¸ Custom reports & analytics.
  • ✔ī¸ Multilingual transcription capabilities.

⚙ī¸ CallZen.AI use cases and applications

  1. Enhance customer service interactions by using Convozen.ai's conversation sentiment analysis to identify customer satisfaction levels and improve response strategies in real-time.
  2. Automate compliance audits effortlessly with Convozen.ai to ensure regulatory requirements are met during customer interactions, saving time and reducing manual errors.
  3. Boost agent performance and training effectiveness by leveraging Convozen.ai's AI-driven insights to track key talking points, sentiments, and provide personalized coaching feedback for continuous improvement.

🙋‍♂ī¸ Who uses CallZen.AI?

CallZen.AI is used by and benefiting different user groups including but not limited to some of the following users:

Customer service leaders
Contact center managers
Compliance officers
Sales leaders
Customer experience professionals

💰 CallZen.AI Pricing

CallZen.AI offers a Subscription pricing model.

CallZen.AI pricing packages

  • Starter plan : $0
  • Professional plan : $25 per user/mo
  • Enterprise plan : Contact us

** Pricing packages are subject to change. Always verify pricing information here

ℹī¸ Find more & support

You can also find more information, get support and follow CallZen.AI updates on the following channels:

How do you rate CallZen.AI?

5 1 ratings

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