AI Omnichannel Agent
The best 50 AI Omnichannel Agent tools - Free & Paid
Explore 50 AI for AI Omnichannel Agent
OmniAIVideo.ai is a multimodal AI video generator that creates productions from text, images, audio, and video inputs with synchronized sound. It offers configurable aspect ratios, up to 4K resolution, and export-ready formats for social media, ads, and branded content.
Freemium
- $9.90/mo
Omnichannel AI agents trained on FAQs, transcripts, CRM notes and SOPs automate voice, email, chat and SMS support, sales and scheduling for SMBs, preserving brand tone, integrating with CRM/websites and improving response times and lead capture.
- $299/mo
Aomni trains AI agents on company data to produce reports and outreach messages. It aggregates contacts from 20+ sources for decisionāmaker profiles and emails or LinkedIn messages, integrating with CRMs to cut research time and improve reply and close rates.
Free trial
Omni Channel Outreach System automates and centralizes outbound campaigns across email, LinkedIn, and other platforms. It delivers AIāgenerated templates, realātime lead updates, warmāup for deliverability, and seamless CRM integration for scalable, dataādriven sales outreach.
Freemium
Aissist delivers a digital workforce that automates service and sales workflows, offering endātoāend reasoning, native integration to major CRM platforms, omniāchannel support, multiāagent collaboration, enterprise governance, and 65+ālanguage processing of text, image, video, and voice.
Freemium
- $0.05
Botnoi AI Chatbot lets users build noācode chat and voicebots for LINE, Messenger, WhatsApp, web chat, and calls. It autoāconfigures agents, pulls knowledge from documents and web content, connects to business systems, and provides realātime analytics to improve service.
Subscription
Jio Haptik lets enterprises build AI agents that manage chat, voice, and messaging across multiple channels, using multiālanguage NLP, RAGāenabled knowledge integration, dynamic routing, human handoffs, and secure analytics dashboards.
Free
- $9.99/mo
Teloz consolidates calls, chat, video, and fax into an omnichannel interface, automating routing with an ACD engine and tools like sentiment analysis. It integrates with CRM, offers realātime analytics, and supports multiādevice sync for efficient customer service.
Paid
Kommunicate is a noācode AI customerāservice platform that deploys a single AI agent across web, WhatsApp, email, and mobile. It learns from docs, routes simple queries, flags edge cases, and integrates with CRM, ticketing, and CMS tools for unified support.
Paid
- $8.33/mo
Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Kl
Subscription
- $2000/mo
AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.
Freemium
- $99/mo
UChat AI Agent creates noācode chatbots for Web, WhatsApp, Messenger, Instagram, Telegram, and SMS via a dragāandādrop builder. It supports GPT, Claude, Gemini, and realātime function calls, plus a unified CRM, analytics, and integrations with Shopify, HubSpot, Zapier, Stripe, and Calendly.
Freemium
OneContact unifies voice, chat, WhatsApp, and social media into a single contactācenter interface, offering realātime agent assistance, bot automation, sentiment analysis, quality monitoring, workforce optimization, and CRM integration for global scalability.
Free
Octocom is an AIāfirst support platform that syncs with Zendesk, Gorgias, and major eācommerce catalogs. It offers omnichannel service (email, Instagram, Messenger, WhatsApp, SMS), autoāresolves 90āÆ% of tickets, provides AI product recommendations, upsells, and order tracking, and supports 100+ lang
Subscription
- $100/mo
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
Agentz automates realātime customer engagement across voice, SMS, web, and social channels. Its dragāandādrop flow builder and selfālearning responses handle missed calls, webforms, and inquiries without coding, and it integrates with existing databases and systems.
Paid
- $29
AgentX is a multi-agent AI platform for building, training, and deploying conversational agents using a no-code visual builder or developer tools, supporting multiple LLMs, RAG knowledge connectors, omnichannel deployment, integrations, analytics, voice, and on-premise options.
Free
klink.cloud centralizes live chat, messaging, and phone support into a single dashboard. AI chatbots and agents resolve up to 80āÆ% of tickets, while realātime analytics track response time, SLA, and CSAT. Integrates with CRMs, WhatsApp, Telegram, email, and SIP.
Freemium
Nextiva AI Customer Experience Platform unifies voice, video, chat, email, and social media into one interface, using XBert to automate routine interactions and route inquiries. It provides assistance, transcription, analytics, and integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Work
Freemium
- $15/mo
Jarvis Helpdesk delivers AIāpowered support across 10+ channels, automating common queries and routine tasks. Its AI Copilot gives realātime agent suggestions, while live chat, knowledge bases, routing, and performance monitoring streamline operations.
Freemium
- $6.67/mo
Agent One is a noācode platform that lets businesses build whiteālabeled AI assistants on custom domains. It supports OpenAI, Claude, and Gemini, offers oneāclick deployment, realātime data fetching, API integration, and multilingual analytics.
Subscription
- $8/mo
Voiceflow enables teams to create, test, and deploy AIāpowered conversational agents across chat, voice, phone, and web without coding. Its visual editor, realātime collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.
Free
- $50/mo
Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
Free trial
- $10/mo
Siena AI is an empathic customer service platform leveraging AI and human empathy for seamless omnichannel management. It resolves issues with personalized interactions, quick responses, and real-time knowledge support across various channels.
Freemium
Cognigy.AI delivers AIāpowered agents for voice, chat, and messaging that automate customer interactions across multiple contactācenter platforms. Realātime translation, 99āÆ% routing accuracy, up to 70āÆ% handleātime reduction, and AI Ops management streamline operations.
Freemium
OneSky Localization Agent (OLA) is an AI-driven multi-agent platform that leverages multiple large language models (LLMs) to deliver contextually accurate translations for web, apps, and digital content. It simulates human rolesātranslators, reviewers, and editorsāwhile enabling real-time monitoring
Free trial
Forethought automates ticket routing, classification, and resolution across chat, email, voice, and Slack. It learns from past tickets, gives realātime agent insights, and can resolve many inquiries, reducing response time and workload.
Freemium
Cloodot consolidates sales and support conversations from email, WhatsApp, Facebook Messenger, and Instagram into a single inbox, automatically routing messages to AI or humans, enabling noācode automation for CRM updates, ticketing, booking, with realātime analytics, endātoāend encryption, and mult
Free trial
- $9.99/mo
Smartly.AI is a noācode platform that lets businesses build, deploy, and monitor AI agents to answer customer queries 24/7. It uses Retrieval Augmented Generation to cut development time and supports major LLMs and multiple channels for scalable, multilingual service.
Freemium
Instadesk consolidates VoiceBot, ChatBot, Call Center, Live Chat, and Ticket System across 20+ channels, using multilingual speech recognition and NLP to automate ticket creation. It offers agent assistance, compliance monitoring, and training modules to improve response speed and shorten onboarding
Free
Amplemarket uses AI to generate highāquality leads, analyze intent signals and competitive data, and create personalized multichannel outreach. It offers deliverability monitoring, realātime analytics, workflow automation, data enrichment, and a unified conversation hub for sales teams.
Free trial
BotPenguin lets users build codeāfree chatbots for websites, WhatsApp, Facebook, Instagram, Telegram, and Microsoft Teams. A dragāandādrop editor, unified inbox, analytics, multilingual support, custom AI personas, automation, and 80+ integrations streamline marketing, sales, and support.
Paid
GPTātrainer creates voice and text AI agents for phone, email, SMS, web chat, and social media. Noācode builder, optional API, multiāLLM support, document training, automated workflows, realātime escalation, CRM sync, unified inbox, EUāhosted, SOCāÆII/ISOāÆ27001/GDPR compliant.
Paid
- $8.49/mo
Richpanel is an AI-powered e-commerce customer service tool that provides a unified platform for multichannel support, automation, analytics, and integrations. Its advanced AI features accelerate response times, boost efficiency, and optimize customer support processes.
Free trial
CloseBot automates creation and deployment of conversational AI agents across web, SMS, Facebook, Instagram, WhatsApp, and more. It handles appointment booking, lead qualification, and multilingual support with LLMs, enabling 24/7 realātime engagement, faster responses, and higher conversions.
Freemium
ChatBotKit is an AI agent platform enabling developers to create, test, and deploy autonomous agents for apps, websites, and messaging services. It supports multiple AI providers, offers memory, custom tools, and enterprise compliance features.
Freemium
- $25/mo
Omakase.ai is a voice AI chatbot that converts websites into interactive voice sales agents for real-time customer conversations. It offers setup via URL, context-aware responses, guided selling, and analytics without requiring technical expertise.
Free trial
24]7.ai Engagement Cloud is an AI-powered omnichannel CX platform for campaign management, conversation automation, generative AI, interaction analytics and agent assist, enabling personalized acquisition and self-service across web, chat, voice and video to improve resolution and efficiency.
Freemium
VāRetail AI provides a live visitor dashboard and realātime chat, voice, or lowābandwidth video support for remote site navigation. Its AI offers contextual product suggestions, sentimentāaware dialogue, and automatic omnichannel retargeting, boosting conversions across B2B and B2C eācommerce.
Freemium
- $29/mo
Enso Connect centralizes guest communication across email, SMS, WhatsApp, and OTA channels, automating checkāin/out messages, guidebooks, smartālock access, and identity verification. It inserts upsell offers, tracks tasks with a CRM, and delivers realātime analytics across 30+ integrations.
Subscription
OSAM AI is a dealership-focused platform that uses AI agents to manage omnichannel communications, capture leads, and automate service bookings. It streamlines operations with integrated parts ordering, automated campaigns, and real-time analytics to boost conversion and retention.
Freemium
Ivy.ai builds noācode chatbots that ingest an organizationās content and deliver consistent answers via SMS, email, IVR, voice assistants, and live chat. It supports 100+ languages, compliance, analytics, and integrations, cutting call/email volume and freeing staff.
Freemium
UIB is an AIādriven communications platform that unifies SMS, WhatsApp, TikTok, Messenger, email, and voice into a single dashboard. It offers secure APIs, NLP chatbot support, and automated workflows for order updates, abandonedācart recovery, scheduling, and realātime tracking.
Free trial
OneAIās AI Phone Call Agent automates phone, SMS, and WhatsApp campaigns with an AIānative dialer, realātime lead qualification, CRM integration, 5āsecond callbacks, and detailed analytics for scalable, compliant sales outreach.
Freemium
Sweepr unifies app, web, chat, and IVR into a single interface for telecom and ISP operators. It blends largeālanguageāmodel flexibility with telco heuristics for realātime support, compliance, and efficient humanāinātheāloop escalation.
Paid
Re:amaze unifies email, chat, social, SMS, VoIP, video, and push into a shared inbox, uses AI to draft replies, summarize, and analyze sentiment. Realātime dashboards, workflow macros, coābrowsing, and integrations with Shopify, Slack, Jira, Zapier enhance support and automation.
Free trial
- $29/mo
DigitalGenius automates endātoāend customer support for eācommerce brands, integrating with shipping, ERP, payment, and loyalty systems. It uses conversational AI to track orders, resolve issues, proactively offer replacements, upsells, and warranty claims.
Paid
11 ai is a voice assistant using ElevenLabs Agents that enables voice-driven task management, customer research, ticket updates, and team messaging via integrations with Perplexity, Linear, and Slack, supporting private MCP servers and fast voice cloning across 5,000+ voices.
Freemium