What is Elevenlabs Agents?
ElevenAgents is a platform for deploying and managing AI voice and chat agents across channels.
It supports 70+ languages and 11k+ voices, low-latency voice and text interactions, and LLM-agnostic models with options for customer-hosted inference.
Core features include a visual agent builder, workflow templates, knowledge ingestion, configurable guardrails, automated tests and simulations, and context continuity across phone, web, WhatsApp, SMS and email.
Integrations and developer tools include REST and WebSocket APIs, native web/mobile SDKs, and connectors for Zapier, Salesforce, HubSpot, Shopify, Stripe, Zendesk, Genesys, Twilio and Amazon Connect.
Built-in analytics provide transcripts, conversation history, CSAT, success and resolution rates, debug logs and performance metrics for continuous tuning.
Deployment and compliance options cover SOC 2 Type II, ISO 27001, HIPAA, PCI DSS, regional data residency, zero-retention and on-premises modes.
Common use cases include customer support triage, appointment scheduling, refunds and invoice workflows, lead qualification and cart recovery.
Enterprise capabilities include SSO, SLA and access controls, programmatic agent creation and scaling via APIs and SDKs.
Elevenlabs Agents details
- Company
- Eleven Labs Inc.
- Jurisdiction
- New York
- Built for
- Individuals
- Stated compliance
- HIPAA
Compliance as stated in Elevenlabs Agents's own published documentation.
Elevenlabs Agents tech specs
- Works with
- OpenAI / GPT Anthropic / Claude Google / Gemini ElevenLabs
- Payment Processors
- Stripe
- Integrations
- Zapier Salesforce HubSpot Shopify Zendesk Twilio WhatsApp
Elevenlabs Agents pricing
Freemium- Auto-renewal
- Yes
Verify on the official pricing page.
View plansElevenlabs Agents's key features
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Visual agent builder with workflow templates, knowledge ingestion, configurable guardrails, and automated tests/simulations
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Multi-channel deployment with context continuity across phone, web, WhatsApp, SMS, and email
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REST and WebSocket APIs, native web and mobile SDKs, and pre-built connectors for platforms like Zapier, Salesforce, HubSpot, Shopify, Stripe, Zendesk, Genesys, Twilio, and Amazon Connect
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Low-latency multilingual voice and text interactions with extensive voice options, LLM-agnostic models, and support for customer-hosted inference
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Built-in analytics and debugging including transcripts, conversation history, CSAT and success metrics, debug logs, and performance metrics
Elevenlabs Agents use cases
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Build an omnichannel multilingual customer support system using ElevenAgents' visual agent builder and workflow templates to deploy voice and chat agents across phone, web, WhatsApp, SMS and email, ingest product and policy documents for accurate, up-to-date responses, integrate with your CRM and telephony, and reduce live-agent load while maintaining compliance
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Automate complex contact-center workflows and escalations with ElevenAgents' LLM-agnostic inference, developer APIs/SDKs and analytics to route conversations, perform context-aware handoffs, measure agent performance and customer satisfaction, and optionally deploy on-premises for data residency and regulatory compliance
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Launch multilingual sales and lead-qualification agents using ElevenAgents to run voice and chat outreach across WhatsApp, SMS and web widgets, leverage pre-built workflow templates and knowledge ingestion for product specs and pricing, capture leads into your CRM via integrations, and A/B test scripts using built-in analytics
Elevenlabs Agents user reviews
Would you recommend Elevenlabs Agents?
Who is Elevenlabs Agents for?
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Conversational voice developers
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Product managers
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Sales and marketing teams
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Contact center support teams
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Platform integrators
Elevenlabs Agents FAQ
Is Elevenlabs Agents free?
Partly. Elevenlabs Agents has a free plan with usage limits, and paid plans unlock the full feature set. Plans include Starter at $6/mo, Pro at $99/mo, Scale at $299/mo and Business at $990/mo.
Is Elevenlabs Agents safe to use?
Elevenlabs Agents states HIPAA compliance in its own published documentation. Elevenlabs Agents is operated by Eleven Labs Inc., registered in New York.
What are the best alternatives to Elevenlabs Agents?
The closest alternatives to Elevenlabs Agents are 11ai, AgentX, Cognigy, Voiceflow and Voice.ai. You can compare them side by side in the alternatives section further down this page.
What does Elevenlabs Agents do with my data?
Elevenlabs Agents states that customer content may be used to train its models. Its privacy policy states that personal data is sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.
Does Elevenlabs Agents auto-renew or offer refunds?
Elevenlabs Agents subscriptions renew automatically until you cancel.
Does Elevenlabs Agents have an API?
Yes. Elevenlabs Agents offers an API, so you can call it from your own applications instead of using the interface directly.
Who made Elevenlabs Agents?
Elevenlabs Agents is built and operated by Eleven Labs Inc., a company registered in New York.
Which AI models does Elevenlabs Agents use?
Elevenlabs Agents is built on OpenAI / GPT, Anthropic / Claude, Google / Gemini and ElevenLabs. Which models you can reach may depend on your plan.
What does Elevenlabs Agents integrate with?
Elevenlabs Agents connects with Zapier, Salesforce, HubSpot, Shopify, Zendesk, Twilio and WhatsApp.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
