What is Elevenlabs Agents?
ElevenAgents is a platform for deploying and managing AI voice and chat agents across channels.
It supports 70+ languages and 11k+ voices, low-latency voice and text interactions, and LLM-agnostic models with options for customer-hosted inference.
Core features include a visual agent builder, workflow templates, knowledge ingestion, configurable guardrails, automated tests and simulations, and context continuity across phone, web, WhatsApp, SMS and email.
Integrations and developer tools include REST and WebSocket APIs, native web/mobile SDKs, and connectors for Zapier, Salesforce, HubSpot, Shopify, Stripe, Zendesk, Genesys, Twilio and Amazon Connect.
Built-in analytics provide transcripts, conversation history, CSAT, success and resolution rates, debug logs and performance metrics for continuous tuning.
Deployment and compliance options cover SOC 2 Type II, ISO 27001, HIPAA, PCI DSS, regional data residency, zero-retention and on-premises modes.
Common use cases include customer support triage, appointment scheduling, refunds and invoice workflows, lead qualification and cart recovery.
Enterprise capabilities include SSO, SLA and access controls, programmatic agent creation and scaling via APIs and SDKs.
Elevenlabs Agents pricing Freemium
Verify on the official pricing page.
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Elevenlabs Agents's key features
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Visual agent builder with workflow templates, knowledge ingestion, configurable guardrails, and automated tests/simulations
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Multi-channel deployment with context continuity across phone, web, WhatsApp, SMS, and email
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REST and WebSocket APIs, native web and mobile SDKs, and pre-built connectors for platforms like Zapier, Salesforce, HubSpot, Shopify, Stripe, Zendesk, Genesys, Twilio, and Amazon Connect
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Low-latency multilingual voice and text interactions with extensive voice options, LLM-agnostic models, and support for customer-hosted inference
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Built-in analytics and debugging including transcripts, conversation history, CSAT and success metrics, debug logs, and performance metrics
Elevenlabs Agents use cases
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Build an omnichannel multilingual customer support system using ElevenAgents' visual agent builder and workflow templates to deploy voice and chat agents across phone, web, WhatsApp, SMS and email, ingest product and policy documents for accurate, up-to-date responses, integrate with your CRM and telephony, and reduce live-agent load while maintaining compliance
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Automate complex contact-center workflows and escalations with ElevenAgents' LLM-agnostic inference, developer APIs/SDKs and analytics to route conversations, perform context-aware handoffs, measure agent performance and customer satisfaction, and optionally deploy on-premises for data residency and regulatory compliance
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Launch multilingual sales and lead-qualification agents using ElevenAgents to run voice and chat outreach across WhatsApp, SMS and web widgets, leverage pre-built workflow templates and knowledge ingestion for product specs and pricing, capture leads into your CRM via integrations, and A/B test scripts using built-in analytics
Who is it for?
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Conversational voice developers
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Product managers
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Sales and marketing teams
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Contact center support teams
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Platform integrators
