Helpdesk
The best 50 Helpdesk AI tools - Free & Paid
Explore 50 AI for Helpdesk
BoldDesk centralizes ticketing, live chat, and omnichannel messages into one inbox. An autonomous AI agent handles ~40 % of tickets, while a copilot drafts replies and suggests knowledge‑base content. Built‑in automation updates CRM, processes refunds, and speeds response times.
Subscription
- $7499/mo
Helplook is an AI-based tool that allows businesses to create customized knowledge bases or help centers on their website, improving customer satisfaction and user experience.
Free trial
An online image tool with features including background removal, image resizing, text addition, color palettes, conversion, and AI-powered social media bios, market slogans, business name ideas, and hashtag generation.
Free
Workhub is an AI-driven team success platform that offers a seamless experience for custom queries, mailbox integration, audio/video conferencing, task management, ticketing, scheduling, and employee recognition/rewards.
Free trial
Typedesk is a cross‑platform text expander that creates shortcuts, dynamic variables, and AI‑generated prompts for consistent replies. It integrates with Gmail, Outlook, Slack, Teams, Zendesk, and more, offering shared, version‑controlled templates for emails, contracts, and support tickets.
Freemium
ScrumDesk combines Scrum and Kanban with OKR alignment, letting product owners structure initiatives, epics, and stories while teams use drag‑and‑drop boards for task management. AI copilot supports prioritization, sprint forecasting, and root‑cause analysis, and Slack integration tracks updates.
Freemium
- $29/mo
Desku is an AI-powered customer support software for eCommerce and SaaS businesses. It combines conversational AI, unified inboxes, and automation to optimize multichannel support, integrating with popular eCommerce platforms, boosting efficiency and customer satisfaction via AI chatbots and automa
Free trial
- $9/mo
Mixdesk is an AI-driven platform that integrates multiple communication channels for global marketing and customer service. It enhances customer engagement through automated workflows, personalized responses, and AI-driven insights for optimized strategies.
Freemium
Instadesk consolidates VoiceBot, ChatBot, Call Center, Live Chat, and Ticket System across 20+ channels, using multilingual speech recognition and NLP to automate ticket creation. It offers agent assistance, compliance monitoring, and training modules to improve response speed and shorten onboarding
Free
Fastest Feedback Tool Agencies facilitates collaboration on digital projects by allowing real-time bug reporting directly on the website. It captures essential details, streamlines communication with shareable links, and enhances task management for improved workflow and productivity.
Free trial
Helpjuice is a knowledge base software that centralizes FAQs, guides, and SOPs, enhancing internal knowledge sharing and customer support. It features AI search, analytics, and collaboration tools to streamline information management and improve productivity.
Free trial
Help.center imports help articles from Intercom, Zendesk, Freshdesk, and Crisp, trains an AI model, and delivers instant answers via chat or search on a branded site. If the AI fails, queries route to an agent inbox for quick resolution.
Free
Harvey can improve customer support satisfaction by accurately identifying conversation context and offering intelligent suggestions to agents.
Free trial
- $15
Marketing Tool aggregates free utilities for marketing and web performance. It offers keyword research, backlink and SEO audits, social media scheduling, hashtag generation, ad‑budget calculators, speed testing, image compression, plagiarism checks, URL shortener, QR code. No registration required.
Free
Chaindesk lets businesses build and deploy ChatGPT-based chatbots on websites, WhatsApp, Slack, etc. It imports content from Notion, Google Drive, Zendesk, and public URLs, auto‑syncs updates, supports function calling, conversational forms, and a shared inbox for team management.
Freemium
- $49/mo
NinjaTools is an AI workspace that integrates various functionalities, offering tools for image generation, music creation, and document analysis. It supports collaboration, manages chat data across models, and features categorized prompt libraries for enhanced productivity.
Free trial
- $11/mo
Fyxit AI delivers machine‑learning diagnostics for devices, networks, and applications, auto‑creating tickets for Zendesk, Freshdesk, or Incident IQ. It provides real‑time alerts via Chrome or web, auto‑resolves routine issues, and cuts ticket volume by up to 60 %.
Free
- $25/mo
Desklib is an AI-powered academic toolkit that offers tools like an AI Grader, Plagiarism Checker, and AI Paraphraser to support students and educators. It streamlines assignment evaluation, enhances learning, and aids in research and assessments.
Free trial
Dropbox Dash is an AI-driven search tool unifying data from connected apps & emails. It boosts productivity through smart collections, centralized views, and efficient answers for improved workflow management.
Freemium
Spot is a virtual office platform that lets remote teams see real‑time presence, walk to colleagues, start or join meetings instantly, share screens and whiteboards, conduct polls, and collaborate securely with SSO integration.
Subscription
- $6/mo
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
Chatbox - AI Copilot Desktop is a versatile cross-platform (Windows, Mac, Linux) tool featuring multiple LLN models. It combines an ergonomic design, diverse AI model assistance, and local data storage to boost productivity by converting conversations into valuable insights.
Freemium
- $3.99/mo
Kayako is an AI help desk platform that automates ticket management and response workflows, offering features like AI-powered triage and omnichannel support to enhance operational efficiency and improve customer service without increasing team size.
Subscription
- $79/mo
CallDesk is an AI voice agent platform that automates customer inquiries, boosting self-service rates to 80%. It reduces handling times by 40%, streamlines inbound calls, and enhances customer satisfaction while lowering operational costs.
Free
Serviceaide Luma Virtual Agent is an AI‑powered assistant inside the Serviceaide Digital Service Management Platform. It deflects tickets by routing users to a central knowledge base, automates change approvals, unifies ITSM processes, and supplies real‑time performance metrics for administrators.
Free
Topworksheets is an AI-powered tool that helps teachers create digital interactive worksheets and exercises for their students, saving time and enabling progress tracking.
Freemium
Unthread automates Slack support workflows, converting DMs, emails, and live‑chat into tickets for IT, HR, and CS teams. It offers AI‑generated replies, a self‑learning knowledge base, SLA tracking, on‑call management, analytics, and customizable, code‑free API integrations with enterprise security.
Subscription
- $9.99/mo
Messy Desk is a personal knowledge library tool that organizes information, supports advanced semantic search, and features AI-driven document summaries. It enables community discussions, bulk PDF uploads, and video tagging for efficient knowledge management.
Freemium
Dashworks offers an AI assistant that pulls real‑time answers from connected apps, knowledge bases, and communication tools without data indexing. It integrates with Slack, browsers, and third‑party apps, supports multiple models, and delivers secure, citation‑backed responses to improve team effici
Subscription
- $10/mo
Genspark unifies inbox, workflows, and collaboration into one AI workspace, offering a 1‑million‑token context window, voice‑to‑text, auto‑meeting notes, and Chrome extensions for instant summarization and task automation across WhatsApp, Slack, and Teams.
Freemium
klink.cloud centralizes live chat, messaging, and phone support into a single dashboard. AI chatbots and agents resolve up to 80 % of tickets, while real‑time analytics track response time, SLA, and CSAT. Integrates with CRMs, WhatsApp, Telegram, email, and SIP.
Freemium
Trendspid is a comprehensive trade platform offering technical analysis tools, price alerts, market scanning, backtesting strategies, raindrop charts, unusual option flow tracking, and a 7-day free trial with market data from multiple sources.
Free trial
- $149/mo
TheToolBus offers free, instant tools for small business owners, including PDF merge/split/compress, Word/Excel conversion, OCR, PowerPoint export, image compression/resizing/format conversion, background removal, QR code and website‑to‑PDF creation, plus business calculators and utilities like pass
Freemium
Toolsaday is an AI platform offering text generation, email drafting, paraphrasing, story creation, and text‑to‑speech. It helps writers, marketers, students, and business professionals produce content quickly and customize models via an integrated developer hub.
Subscription
- $7.99/mo
Aidbase unifies chatbot, knowledge base, ticket forms, and email inbox into one AI‑powered support hub. It auto‑trains on documents, web content, PDFs, and video transcripts, integrates via APIs/Webhooks to Slack, Shopify, and more, while ensuring GDPR‑compliant EU data security.
Subscription
- $29/mo
SupportAgent.ai is an AI tool that creates automated draft replies for support agents by learning from previous replies and adapting to the writing style.
Free trial
- $29/mo
Hoop automates support tickets for Shopify subscription brands, integrating with Gorgias, Zendesk, Freshdesk, Front, Help Scout, and Gmail. It uses real‑time Shopify and subscription data to draft replies, streamlining order, return, billing, and subscription queries.
Subscription
- $199/mo
Tiledesk AI OS enables businesses to create and deploy no‑code AI agents across WhatsApp, Messenger, email, SMS, and custom channels. It offers multi‑agent workflows, human handoffs, automated ticketing, and hybrid full‑text and semantic search for instant, accurate answers.
Paid
HiJiffy Guest Communications Hub delivers real‑time AI responses to guest inquiries across web, social media, and WhatsApp. It syncs with PMS to automate pre‑check‑in, key distribution, room updates, and virtual concierge services, reducing call volume and streamlining operations.
Freemium
- $109/mo
Coher is an AI tool that automates customer support, resolves up to 60% of tickets, provides personalized answers, and optimizes customer flow.
Contact
An all-in-one cloud toolkit for content creation, including picture editing, AI copywriting, video editing, and more.
Freemium
Rezolve.ai is an AI-powered employee service desk software integrated with Microsoft Teams, featuring a robust knowledge base, no-code automation, and real-time chat to streamline support operations and enhance collaboration across various industries.
Free trial
Aide deploys AI agents across platforms like Zendesk, Shopify, and Salesforce to automate ticket conversations, auto‑tag, route, and trigger actions. Its Copilot surfaces guidance, reducing agent context‑search, while analytics uncover trends and the solution meets SOC 2, GDPR, and HIPAA compliance.
Freemium
AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.
Freemium
- $99/mo
Document360 centralizes knowledge bases, manuals, SOPs, and guides, offering AI Writing, Search, and Chatbot tools to generate content, answer queries, and automate support. It integrates with Zendesk, Salesforce, and Freshdesk, and tracks engagement to reduce tickets.
Free trial
- $199/mo
Real‑time employee monitoring for Windows, macOS, and Linux. Tracks screens, keystrokes, and apps, offering dashboards, analytics, and reports. Supports office, remote, hybrid, and offline modes with time‑tracking, alerts, SSO, API, and compliance‑ready data retention.
Subscription
- $3/mo
Jamdesk generates AI-ready documentation sites from MDX with GitHub-integrated CI/CD and CDN deployments, offering semantic search and natural-language chat, MDX components and themes, llms.txt support, versioned Git workflows, analytics, and AI assistant integration.
Free trial
- $29/mo
Stylo is an AI assistant that boosts agent productivity and customer satisfaction by drafting brand‑consistent responses with tone control, integrating context from Shopify and other tools. It offers call translation, scoring, summarization, and supports knowledge‑base optimization via Scribe and Sc
Subscription
- $15/mo