Helpdesk
The best 50 Helpdesk AI tools - Free & Paid
Explore 50 AI for Helpdesk
BoldDesk centralizes ticketing, live chat, and omnichannel messages into one inbox. An autonomous AI agent handles ~40 % of tickets, while a copilot drafts replies and suggests knowledge‑base content. Built‑in automation updates CRM, processes refunds, and speeds response times.
Subscription
- $7499/mo
CallDesk is an AI voice agent platform that automates customer inquiries, boosting self-service rates to 80%. It reduces handling times by 40%, streamlines inbound calls, and enhances customer satisfaction while lowering operational costs.
Free
Helplook is an AI-based tool that allows businesses to create customized knowledge bases or help centers on their website, improving customer satisfaction and user experience.
Free trial
Instadesk consolidates VoiceBot, ChatBot, Call Center, Live Chat, and Ticket System across 20+ channels, using multilingual speech recognition and NLP to automate ticket creation. It offers agent assistance, compliance monitoring, and training modules to improve response speed and shorten onboarding
Free
Workhub is an AI-driven team success platform that offers a seamless experience for custom queries, mailbox integration, audio/video conferencing, task management, ticketing, scheduling, and employee recognition/rewards.
Free trial
Typedesk is a cross‑platform text expander that creates shortcuts, dynamic variables, and AI‑generated prompts for consistent replies. It integrates with Gmail, Outlook, Slack, Teams, Zendesk, and more, offering shared, version‑controlled templates for emails, contracts, and support tickets.
Freemium
Jamdesk generates AI-ready documentation sites from MDX with GitHub-integrated CI/CD and CDN deployments, offering semantic search and natural-language chat, MDX components and themes, llms.txt support, versioned Git workflows, analytics, and AI assistant integration.
Free trial
- $29/mo
Helply is an AI customer support platform that automates tier-1 helpdesk tasks, handling billing lookups, invoice delivery, plan changes and refunds, integrating with helpdesk tools, training on uploaded docs, surfacing documentation gaps and providing operational insights.
Freemium
Google Workspace is a comprehensive suite of online productivity tools, including Gmail, Drive, Meet, Chat, Calendar, and Docs, designed to facilitate real-time collaboration and efficient workflows across various industries.
Subscription
- $7/mo
Mixdesk is an AI-driven platform that integrates multiple communication channels for global marketing and customer service. It enhances customer engagement through automated workflows, personalized responses, and AI-driven insights for optimized strategies.
Freemium
Desku is an AI-powered customer support software for eCommerce and SaaS businesses. It combines conversational AI, unified inboxes, and automation to optimize multichannel support, integrating with popular eCommerce platforms, boosting efficiency and customer satisfaction via AI chatbots and automa
Free trial
- $9/mo
ScrumDesk combines Scrum and Kanban with OKR alignment, letting product owners structure initiatives, epics, and stories while teams use drag‑and‑drop boards for task management. AI copilot supports prioritization, sprint forecasting, and root‑cause analysis, and Slack integration tracks updates.
Freemium
- $29/mo
Helpjuice is a knowledge base software that centralizes FAQs, guides, and SOPs, enhancing internal knowledge sharing and customer support. It features AI search, analytics, and collaboration tools to streamline information management and improve productivity.
Free trial
Chaindesk lets businesses build and deploy ChatGPT-based chatbots on websites, WhatsApp, Slack, etc. It imports content from Notion, Google Drive, Zendesk, and public URLs, auto‑syncs updates, supports function calling, conversational forms, and a shared inbox for team management.
Freemium
- $49/mo
Help.center imports help articles from Intercom, Zendesk, Freshdesk, and Crisp, trains an AI model, and delivers instant answers via chat or search on a branded site. If the AI fails, queries route to an agent inbox for quick resolution.
Free
Fastest Feedback Tool Agencies facilitates collaboration on digital projects by allowing real-time bug reporting directly on the website. It captures essential details, streamlines communication with shareable links, and enhances task management for improved workflow and productivity.
Free trial
Userdesk builds no-code, ChatGPT-like chatbots trained on websites, Notion, PDFs and Google Drive to automate support and lead generation via widgets, booking and qualifying prospects, auto-syncing content, cross-platform deployment, analytics and multilingual responses.
Freemium
- $16
ImgTools is a versatile screenshot tool that simplifies capturing, editing, and enhancing images efficiently. It offers features like screenshot beautifier, advanced editing options, collaborative online editing, and customization tools to elevate your visuals effortlessly.
Freemium
Unthread automates Slack support workflows, converting DMs, emails, and live‑chat into tickets for IT, HR, and CS teams. It offers AI‑generated replies, a self‑learning knowledge base, SLA tracking, on‑call management, analytics, and customizable, code‑free API integrations with enterprise security.
Subscription
- $9.99/mo
NinjaTools is an AI workspace that integrates various functionalities, offering tools for image generation, music creation, and document analysis. It supports collaboration, manages chat data across models, and features categorized prompt libraries for enhanced productivity.
Free trial
- $11/mo
Kayako is an AI help desk platform that automates ticket management and response workflows, offering features like AI-powered triage and omnichannel support to enhance operational efficiency and improve customer service without increasing team size.
Subscription
- $79/mo
Messy Desk is a personal knowledge library tool that organizes information, supports advanced semantic search, and features AI-driven document summaries. It enables community discussions, bulk PDF uploads, and video tagging for efficient knowledge management.
Freemium
An online image tool with features including background removal, image resizing, text addition, color palettes, conversion, and AI-powered social media bios, market slogans, business name ideas, and hashtag generation.
Free
Serviceaide Luma Virtual Agent is an AI‑powered assistant inside the Serviceaide Digital Service Management Platform. It deflects tickets by routing users to a central knowledge base, automates change approvals, unifies ITSM processes, and supplies real‑time performance metrics for administrators.
Free
Hoop automates support tickets for Shopify subscription brands, integrating with Gorgias, Zendesk, Freshdesk, Front, Help Scout, and Gmail. It uses real‑time Shopify and subscription data to draft replies, streamlining order, return, billing, and subscription queries.
Subscription
- $199/mo
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
Genspark unifies inbox, workflows, and collaboration into one AI workspace, offering a 1‑million‑token context window, voice‑to‑text, auto‑meeting notes, and Chrome extensions for instant summarization and task automation across WhatsApp, Slack, and Teams.
Freemium
HiJiffy Guest Communications Hub delivers real‑time AI responses to guest inquiries across web, social media, and WhatsApp. It syncs with PMS to automate pre‑check‑in, key distribution, room updates, and virtual concierge services, reducing call volume and streamlining operations.
Freemium
- $109/mo
Toolsaday is an AI platform offering text generation, email drafting, paraphrasing, story creation, and text‑to‑speech. It helps writers, marketers, students, and business professionals produce content quickly and customize models via an integrated developer hub.
Subscription
- $7.99/mo
Marketing Tool aggregates free utilities for marketing and web performance. It offers keyword research, backlink and SEO audits, social media scheduling, hashtag generation, ad‑budget calculators, speed testing, image compression, plagiarism checks, URL shortener, QR code. No registration required.
Free
Dashworks offers an AI assistant that pulls real‑time answers from connected apps, knowledge bases, and communication tools without data indexing. It integrates with Slack, browsers, and third‑party apps, supports multiple models, and delivers secure, citation‑backed responses to improve team effici
Subscription
- $10/mo
Desklib is an AI-powered academic toolkit that offers tools like an AI Grader, Plagiarism Checker, and AI Paraphraser to support students and educators. It streamlines assignment evaluation, enhances learning, and aids in research and assessments.
Free trial
Trendspid is a comprehensive trade platform offering technical analysis tools, price alerts, market scanning, backtesting strategies, raindrop charts, unusual option flow tracking, and a 7-day free trial with market data from multiple sources.
Free trial
- $149/mo
AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.
Freemium
- $99/mo
Spot is a virtual office platform that lets remote teams see real‑time presence, walk to colleagues, start or join meetings instantly, share screens and whiteboards, conduct polls, and collaborate securely with SSO integration.
Subscription
- $6/mo
Tiledesk AI OS enables businesses to create and deploy no‑code AI agents across WhatsApp, Messenger, email, SMS, and custom channels. It offers multi‑agent workflows, human handoffs, automated ticketing, and hybrid full‑text and semantic search for instant, accurate answers.
Paid
Rezolve.ai is an AI-powered employee service desk software integrated with Microsoft Teams, featuring a robust knowledge base, no-code automation, and real-time chat to streamline support operations and enhance collaboration across various industries.
Free trial
AI‑driven resume builder that translates hospitality, law enforcement, healthcare, and education experience into tech‑focused language, auto‑generates ATS‑optimized templates, tailors bullet points, and aligns skills with tech roles via a role‑mapping quiz, all managed in one dashboard.
Subscription
- $19.99/mo
Aide deploys AI agents across platforms like Zendesk, Shopify, and Salesforce to automate ticket conversations, auto‑tag, route, and trigger actions. Its Copilot surfaces guidance, reducing agent context‑search, while analytics uncover trends and the solution meets SOC 2, GDPR, and HIPAA compliance.
Freemium
Coher is an AI tool that automates customer support, resolves up to 60% of tickets, provides personalized answers, and optimizes customer flow.
Contact
klink.cloud centralizes live chat, messaging, and phone support into a single dashboard. AI chatbots and agents resolve up to 80 % of tickets, while real‑time analytics track response time, SLA, and CSAT. Integrates with CRMs, WhatsApp, Telegram, email, and SIP.
Freemium
TheToolBus offers free, no‑watermark PDF and image utilities for small business owners, including merge, compress, OCR, conversion, background removal, calculators, QR codes, and AI text extraction, all accessible without sign‑up.
Freemium
Karakeep is an open source bookmark manager with browser extensions, native apps and a CLI. It auto-tags saved links, notes, images and PDFs, offers full-text search, RSS clipping, shared lists, rules and self-hosting.
Real‑time employee monitoring for Windows, macOS, and Linux. Tracks screens, keystrokes, and apps, offering dashboards, analytics, and reports. Supports office, remote, hybrid, and offline modes with time‑tracking, alerts, SSO, API, and compliance‑ready data retention.
Subscription
- $3/mo
Dropbox Dash is an AI-driven search tool unifying data from connected apps & emails. It boosts productivity through smart collections, centralized views, and efficient answers for improved workflow management.
Freemium
Unideck is a productivity tool that consolidates multiple applications into a customizable dashboard, facilitating seamless collaboration and organized task management. Its AI insights and integration with platforms like Google and Jira enhance decision-making and streamline workflows.
Free trial
Clawhub.ai is an open-source developer tool for managing and discovering reusable AI skills and code snippets. It centralizes assets with local and GitHub search, streamlining skill import and workflow integration.
Free
Huntr tracks job applications and boosts resumes. Its AI Builder auto‑generates summaries and bullet points, while the Resume Tailor aligns keywords. A Chrome extension captures job data; contact and interview trackers consolidate recruiter info and interview details for focused management.
Freemium
- $40/mo
Upload a resume and paste a job description to instantly score fit. The tool spotlights missing keywords, allows in‑platform edits, and generates tailored cover letters and summaries. A Kanban board tracks applications, and a Chrome extension saves listings—no sign‑up required.
Freemium
Stylo is an AI assistant that boosts agent productivity and customer satisfaction by drafting brand‑consistent responses with tone control, integrating context from Shopify and other tools. It offers call translation, scoring, summarization, and supports knowledge‑base optimization via Scribe and Sc
Subscription
- $15/mo