What is Tiledesk?
Tiledesk AI Operating System is a no‑code platform that enables businesses to build and deploy AI agents across web, WhatsApp, Facebook Messenger, voice, email, SMS, and custom channels. It supports multi‑agent workflows, human‑in‑the‑loop handoffs, and automated ticketing, allowing enterprises to reduce agent workload and deliver instant, accurate responses.
The system integrates with existing knowledge bases, document repositories, and external data sources, and uses hybrid full‑text and semantic search to improve answer relevance. Visual prompt‑chain design and a drag‑and‑drop flow builder let users create complex logic without code.
Open‑source and on‑prem options provide full data control, with MQTT‑based messaging and local LLM integration for secure, scalable deployments. The platform is suited for customer support, e‑commerce sales, marketing, operations, manufacturing, education, finance, and healthcare use cases.
Tiledesk pricing Paid
Verify on the official pricing page.
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Tiledesk's key features
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No-code conversational AI builder
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Multi-channel deployment
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Knowledge base integration
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Self-learning from human feedback
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Visual prompt-chain orchestration
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On-premises open-core deployment
Tiledesk use cases
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Build a no-code AI chatbot that instantly answers customer queries across WhatsApp, Messenger, email, SMS, and custom channels, routing complex issues to human agents with hybrid semantic search
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Automate ticket creation and resolution through multi‑agent workflows, enabling instant, accurate responses and seamless handoffs to support teams
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Deploy an on‑prem AI solution that aggregates MQTT messages from multiple sources, providing real‑time insights and analytics for proactive customer service
Who is it for?
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Content creators
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Business owners
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Digital marketers
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E-commerce sellers
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Customer support teams
