What is Tiledesk?
Tiledesk AI Operating System is a no‑code platform that enables businesses to build and deploy AI agents across web, WhatsApp, Facebook Messenger, voice, email, SMS, and custom channels. It supports multi‑agent workflows, human‑in‑the‑loop handoffs, and automated ticketing, allowing enterprises to reduce agent workload and deliver instant, accurate responses.
The system integrates with existing knowledge bases, document repositories, and external data sources, and uses hybrid full‑text and semantic search to improve answer relevance. Visual prompt‑chain design and a drag‑and‑drop flow builder let users create complex logic without code.
Open‑source and on‑prem options provide full data control, with MQTT‑based messaging and local LLM integration for secure, scalable deployments. The platform is suited for customer support, e‑commerce sales, marketing, operations, manufacturing, education, finance, and healthcare use cases.
Tiledesk details
- Company
- Tiledesk S.r.l.
- Jurisdiction
- Italy
- Built for
- Businesses and teams
- Stated compliance
- GDPR
Compliance as stated in Tiledesk's own published documentation.
Tiledesk tech specs
- Works with
- OpenAI / GPT Meta Mistral
- Integrations
- n8n HubSpot Shopify GitHub WhatsApp
Tiledesk pricing
Paid- Free trial
- 14 days
Verify on the official pricing page.
View plansTiledesk's key features
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No-code conversational AI builder
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Multi-channel deployment
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Knowledge base integration
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Self-learning from human feedback
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Visual prompt-chain orchestration
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On-premises open-core deployment
Tiledesk use cases
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Build a no-code AI chatbot that instantly answers customer queries across WhatsApp, Messenger, email, SMS, and custom channels, routing complex issues to human agents with hybrid semantic search
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Automate ticket creation and resolution through multi‑agent workflows, enabling instant, accurate responses and seamless handoffs to support teams
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Deploy an on‑prem AI solution that aggregates MQTT messages from multiple sources, providing real‑time insights and analytics for proactive customer service
Tiledesk user reviews
Would you recommend Tiledesk?
Who is Tiledesk for?
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Content creators
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Business owners
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Digital marketers
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E-commerce sellers
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Customer support teams
Tiledesk FAQ
How much does Tiledesk cost?
Tiledesk is a paid product with no free plan. Plans include Basic at $41, Starter at $49, Best price pro at $124 and Best price pro at $149.
Is Tiledesk safe to use?
Tiledesk states GDPR compliance in its own published documentation. Tiledesk is operated by Tiledesk S.r.l., registered in Italy.
What are the best alternatives to Tiledesk?
The closest alternatives to Tiledesk are Quickchat, Uchat, AgentX, Chatbase and Voiceflow. You can compare them side by side in the alternatives section further down this page.
What does Tiledesk do with my data?
Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.
Does Tiledesk have an API?
Yes. Tiledesk offers an API, so you can call it from your own applications instead of using the interface directly.
Who made Tiledesk?
Tiledesk is built and operated by Tiledesk S.r.l., a company registered in Italy.
Which AI models does Tiledesk use?
Tiledesk is built on OpenAI / GPT, Meta and Mistral. Which models you can reach may depend on your plan.
What does Tiledesk integrate with?
Tiledesk connects with n8n, HubSpot, Shopify, GitHub and WhatsApp.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
