70 Top AI customer communication management tools
Explore the top 70 AI tools for customer communication management. Compare features, use cases, and pricing to find the perfect solution for your needs. Discover even more specialized AI tools with our AI-powered search.
Tools for: customer communication management
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Simple Phones is an AI tool for customer service needs that uses Google Text-to-Speech technology to create an AI agent and forward missed calls or provide a new number for customers.
CueLab CRM is a versatile lead & client management solution. It provides real-time notifications, task allocation, customized interactions, and seamless communication through calling, WhatsApp, and SMS across .. Show more
Glass is an omnichannel CRM tool that simplifies warranty registration and automates tasks. It delivers smooth customer support across platforms, offering real-time data, automated processes, multi-channel eng .. Show more
PubCM is an AI-powered social media management tool that streamlines operations, boosts customer relations, and drives business growth. It provides advanced features like post generation, scheduling, customiza .. Show more
Tool Description: mtalkz is an AI-powered communication platform providing SMS, WhatsApp, RCS, voice, and email services. It enables effective customer engagement through features like OTPs and interactive Wha .. Show more
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Client Hub is a cloud AI tool for accounting firms, boosting client communication and task management. Key features include QuickBooks/Xero integration, automated email responses, secure messaging, and intuiti .. Show more
Kommunicate is an AI-driven customer service automation tool. It provides a Kompose chatbot builder, live chat, Dialogflow integration, and more. Enhances support with codeless bot creation, self-serve FAQ bot .. Show more
Supermoon is an AI-first communication and support platform. It offers AI-powered message summaries, customer sentiment, and reply suggestions to streamline the communication process.
Cloodot is an AI-powered customer experience platform unifying multiple channels for fast response, segmentation, and analytics. It facilitates timely follow-ups, automates campaigns, and delivers personalized .. Show more
Amplifysms is an AI-powered text messaging platform that facilitates personalized 1:1 customer communication for higher satisfaction. It offers universal numbers, in-depth reporting, and AI automation to strea .. Show more
WHAutomate is a customer engagement platform that simplifies communication through personalized messages and targeted campaigns. Enhance customer relationships with automated follow-ups and responses for increa .. Show more
CustomerPing an AI-powered tool designed to simplify the process of monitoring online conversations for businesses seeking potential customers with relevant issues. By simply setting up preferences, receiving .. Show more
Firstup is an AI-powered communication platform that boosts internal engagements through personalized emails and mobile app campaigns. Integrated with Microsoft 365, it prioritizes data security and employs ad .. Show more
Chatlas is a powerful AI chatbot revolutionizing customer communication with innovative and free AI-driven chat for businesses. It offers seamless 24/7 support, advanced website indexing, document integration, .. Show more
AI Email Management offers real-time agent assistance and smart inbox automation for scaling customer service with end-to-end workflows.
Smartersales is a sales call data management tool that simplifies CRM data entry, records calls for analysis, provides instant feedback, and offers customizable dashboards and email reports.
Clerk Chat is a versatile business messaging platform optimizing communication through custom contact groups and intelligent conversations. Its Clerk Assistant feature excels in customer interactions across in .. Show more
NovaTalks.ai is an omnichannel platform for customer care and sales optimization. It provides innovative tools to manage digital channels, utilizing automated responses and big data text analytics to streamlin .. Show more
The OneContact Suit is an AI-powered cloud contact center software with various features and a worldwide partner network in over 40 countries.
Dialogview redefines customer support with AI technology focused on satisfaction. Offering personalized interactions across channels, it eliminates wait times and automates responses for efficient and customer- .. Show more
CustomerIQ is an AI-powered platform that helps businesses synthesize customer feedback across multiple channels and make data-driven decisions.
The Omni Channel Outreach System by omni.us is an AI-driven, multi-channel tool that automates outreach campaigns. It optimizes message delivery across channels, offers customizable scripts for enhanced engage .. Show more
BuzzLeads is a comprehensive CRM for small businesses, automating sales & marketing tasks. It provides SMS follow-ups, appointment setting, messaging, reputation management, and robust marketing automation, al .. Show more
Tracardi is an open-source CDP empowering businesses to automate data collection, enhancing customer experiences and sales. It delivers actionable insights for targeted marketing, personalization, real-time ev .. Show more
Alltum is a subscription AI tool simplifying follow-up routines. It provides custom reminders, emails, and contact management for effortless relationship building and opportunity capture. Enhanced communicatio .. Show more
Nextiva is an AI-driven platform transforming customer interactions by automating conversations across multiple channels. It offers unified support for voice, video, SMS, and more, reducing costs by up to 30% w .. Show more
Chaport: Customer Messaging Tool for Businesses - Automated Sales Interactions, Live Chat, Chatbots, Omnichannel Support & Seamless Integration.
Chat Breezes is a versatile AI tool that combines social commerce and messaging, simplifying sales and support across social platforms. It offers order management, customer insights, marketing strategy enhance .. Show more
Spokk: A customer feedback app bridging the gap between private comments and public reviews. Enhances business-customer interactions, issue resolution, and loyalty through smooth communication and swift respon .. Show more
Click2Magic is an enterprise live chat software featuring AI chatbots for personalized customer conversations. It enables efficient management of multiple websites, handles large volumes of support queries usi .. Show more
Elevate Communication Human AI offers customized conversational AI for improved customer experience. With unique characters like Sakura and Jordan, users can engage in personalized chats for enhanced visual com .. Show more
ZixFlow is an AI-powered platform that streamlines customer management through centralized CRM, multi-channel marketing, task automation, lead capture forms, email validation, AI security, and customizable sal .. Show more
Contakt Gen AI is a versatile conversational CRM tool driven by generative AI, catering to various industries. It provides advanced features like web Q&A support, sales assistance, smart chat agents, behaviora .. Show more
Siena AI is an empathic customer service platform leveraging AI and human empathy for seamless omnichannel management. It resolves issues with personalized interactions, quick responses, and real-time knowledge .. Show more
Enso Connect unifies guest communication across email, SMS, and WhatsApp for vacation rentals, automating interactions, streamlining operations, and boosting revenue through personalized messages and workflows.
Mava is a versatile AI-powered customer support tool tailored for communities. It efficiently manages public and private queries from a unified interface.
Herodesk is an all-in-one helpdesk solution for SMBs, centralizing customer interactions across various channels. It boosts efficiency in customer service by offering e-commerce integrations and simple setup.
AI Tool (008 Agent): Open-source softphone with advanced VoIP communication. Simplifies call handling, optimizes event logging, and provides CRM integration, speech-to-text, sentiment analysis, and summarizati .. Show more
Chatcare's ChatGPT AI chatbot streamlines e-commerce customer inquiries with automated responses and order updates. Its quick setup and 24/7 availability offer personalized assistance, increasing sales and enha .. Show more
Venixs revolutionizes customer success with an AI-driven system that streamlines support interactions through conversational ticketing and advanced management tools. Elevate engagement with AI chatbots for effi .. Show more
Ulai is an AI-powered conversational commerce platform that boosts business success by enhancing customer interactions, automating post-purchase tasks, and driving revenue growth through seamless connectivity, .. Show more
Evant is an AI-driven SMS platform for businesses, simplifying RSVPs, appointments, and payments through text messages. Automate tasks, engage with customers effectively, and elevate your communication strategi .. Show more
ChatClient is an advanced AI tool that enables businesses to design personalized chatbots for customer support, lead generation, and user engagement. Its features include customization, data training, and smoo .. Show more
MEJ Support AI is a SaaS ticket management tool for optimized customer support. It offers easy ticket creation, real-time visibility, task organization, Slack integration, and a central dashboard for multiple .. Show more
Zencall
5ZenCall is an AI-powered tool for call handling that sends information and links via text message and email, allows for prompt testing, provides a free phone number and call redirection, and has a dedicated onb .. Show more
Infinity Call Analytics Software enhances businesses by extracting valuable insights from customer calls. It bridges call data with customer journeys, utilizing advanced features like Smart Match to optimize c .. Show more
MagicReply AI automates customer feedback responses on platforms like Google and Facebook, generating professional and customizable replies. It helps businesses enhance engagement, manage online reputation, and .. Show more
CloneMyCEO is an AI-powered DTC retail platform that empowers CEOs to excel in customer engagement, maximize revenue, automate email communications, personalize messages at scale, minimize support expenses, id .. Show more
SocialHub.ai is an AI marketing cloud that delivers AI-powered customer journey management, personalized experiences, and multi-channel engagement. It facilitates automated lead generation, NFT membership for .. Show more
SiteSpeakAI automates customer support with a custom-trained GPT chatbot, handling up to 300 tickets monthly. Train it with diverse sources, track visitor interactions for better knowledge base and enhance lead .. Show more
Kaizan is an AI-driven tool that enhances client relationship management by using advanced language models and conversational intelligence to detect risk, increase revenue, and provide insights for client reten .. Show more
Servcy is an AI-powered business optimization tool that consolidates tasks, emails, and documents, prioritizes messages, and answers queries. It simplifies payments, time tracking, calendar synchronization, an .. Show more
toma simplifies phone call automation, smoothly integrating with existing systems. It efficiently manages 24/7 calls using custom demos, easy onboarding, and offers control over fallbacks and interventions, ul .. Show more
Marketcells.io is a versatile language-enabled digital marketing platform. It provides features for social media planning, analytics, AI content generation, ecommerce management, streamlines strategies, boosts .. Show more
Winchat is an AI-powered ecommerce chatbot designed for smooth user experience. It provides personalized, real-time responses in 90 languages, learns quickly, boosts sales, and enhances customer engagement thr .. Show more