What is merge.dev?
get touch delivers an AI chatbot and conversational AI platform for lead generation and customer support. It automates responses and captures leads via web chat, contact forms, and messaging channels. The tool integrates with CRMs like Salesforce and HubSpot and with Zapier for workflow automation and data sync. It supports omnichannel messaging across web, mobile, Facebook Messenger, WhatsApp, and SMS. Built-in analytics, conversation history, and lead scoring enable reporting and conversion tracking for sales, marketing, and support teams. Customizable workflows and templates allow teams to route inquiries, escalate tickets, and export interaction data for CRM and BI tools.
merge.dev details
- Company
- Merge API, Inc.
- Jurisdiction
- United States (California)
- Built for
- Businesses and teams
merge.dev tech specs
- Works with
- Perplexity
- Integrations
- Slack Salesforce Google Workspace Jira
merge.dev pricing
Freemiummerge.dev offers a free plan with paid upgrades available.
Verify on the official pricing page.
View plansmerge.dev's key features
-
AI chatbot and conversational AI platform
-
Automated responses and lead capture via web chat, contact forms, and messaging channels
-
Integrations with CRMs (Salesforce, HubSpot) and Zapier for workflow automation and data sync
-
Omnichannel messaging across web, mobile, Facebook Messenger, WhatsApp, and SMS
-
Built-in analytics, conversation history, lead scoring, and customizable workflows/templates for routing, escalation, and data export
merge.dev use cases
-
Automate website and messaging lead capture with Get Touch's AI chatbot, qualify prospects using built-in lead scoring, and automatically push enriched leads to your CRM or Zapier for instant follow-ups without any coding
-
Deliver omnichannel customer support across web chat, WhatsApp, Messenger and SMS using Get Touch, route conversations with customizable workflows, escalate to human agents and retain full conversation history and analytics for quality control
-
Run personalized re-engagement and sales workflows by segmenting leads based on conversation data and analytics in Get Touch, trigger targeted automations via CRM integrations or Zapier to increase conversions and streamline outreach
merge.dev user reviews
Would you recommend merge.dev?
Who is merge.dev for?
-
Saas companies
-
E-commerce businesses
-
Growth marketers
-
Customer success managers
-
Customer support teams
merge.dev FAQ
Is merge.dev free?
Partly. merge.dev has a free plan with usage limits, and paid plans unlock the full feature set.
Is merge.dev safe to use?
merge.dev is operated by Merge API, Inc., registered in United States (California). It has a substantial audience that is independently measured month to month.
What are the best alternatives to merge.dev?
The closest alternatives to merge.dev are Quickchat, Quickchat AI, 247.ai, Gorgias and Uchat. You can compare them side by side in the alternatives section further down this page.
What does merge.dev do with my data?
merge.dev states that customer content is not used to train its models. Its privacy policy states that personal data is sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.
Who made merge.dev?
merge.dev is built and operated by Merge API, Inc., a company registered in United States (California).
Which AI models does merge.dev use?
merge.dev is built on Perplexity. Which models you can reach may depend on your plan.
What does merge.dev integrate with?
merge.dev connects with Slack, Salesforce, Google Workspace and Jira.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
