What is Viqal?

Viqal's virtual AI concierge for hotels offers full automation of guest engagement in over 130 languages. The tool saves time for staff by automating guest inquiries, resulting in a 80% reduction in routine guest inquiries. It also enhances upsell revenue by identifying opportunities for in-stay upselling, driving additional revenue for the hotel. Viqal streamlines hotel operations by offering contactless digital check-in, quick service recovery, and gathering guest feedback post-stay. With integration capabilities into existing hotel systems like PMS and CRM, Viqal helps hotels provide a personalized and efficient guest experience, ultimately leading to increased revenue and guest satisfaction.

⭐ Viqal key features & benefits

Viqal offers a variety of features and benefits that make it a top choice for various users. These are some of the key features:

  • ✔ī¸ Full automation of guest engagement in over 130 languages.
  • ✔ī¸ Automating guest inquiries.
  • ✔ī¸ Enhancing upsell revenue by identifying opportunities for in-stay upselling.
  • ✔ī¸ Streamlining hotel operations with contactless digital check-in.
  • ✔ī¸ Integration capabilities into existing hotel systems like PMS and CRM.

⚙ī¸ Viqal use cases and applications

  1. Increase revenue and efficiency in hotels by automating guest engagement in over 130 languages with Viqal's virtual AI concierge, reducing routine inquiries by 80% and identifying in-stay upselling opportunities for enhanced revenue streams..
  2. Improve guest satisfaction and streamline operations by implementing contactless digital check-in, quick service recovery, and post-stay feedback gathering using Viqal's AI tool, leading to a personalized and efficient guest experience..
  3. Enhance the overall hotel guest experience and optimize revenue generation by integrating Viqal's AI tool with existing hotel systems like PMS and CRM, allowing for a seamless and tailored service that boosts revenue and guest satisfaction..

🙋‍♂ī¸ Who uses Viqal?

Viqal is used by and benefiting different user groups including but not limited to some of the following users:

Hotel managers
Hotel staff
Hotel guests

💰 Viqal Pricing

Viqal offers a Free trial pricing model. You can try the tool for free and then upgrade to a paid plan when you are ready.

Viqal pricing packages

  • Professional plan : $2.40 per room/mo
  • Professional plan : $2.99 per room/mo
  • Enterprise plan : custom
  • Enterprise plan : custom

** Pricing packages are subject to change. Always verify pricing information here

ℹī¸ Find more & support

You can also find more information, get support and follow Viqal updates on the following channels:

How do you rate Viqal?

5 1 ratings

Breakdown 👇

Value for money:
None
Ease of Use:
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Performance:
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Features:
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