What is Viqal?
Viqal's virtual AI concierge for hotels offers full automation of guest engagement in over 130 languages. The tool saves time for staff by automating guest inquiries, resulting in a 80% reduction in routine guest inquiries. It also enhances upsell revenue by identifying opportunities for in-stay upselling, driving additional revenue for the hotel. Viqal streamlines hotel operations by offering contactless digital check-in, quick service recovery, and gathering guest feedback post-stay. With integration capabilities into existing hotel systems like PMS and CRM, Viqal helps hotels provide a personalized and efficient guest experience, ultimately leading to increased revenue and guest satisfaction.
⭐ Viqal Core features
- ✔️ Full automation of guest engagement in over 130 languages
- ✔️ Automating guest inquiries
- ✔️ Enhancing upsell revenue by identifying opportunities for in-stay upselling
- ✔️ Streamlining hotel operations with contactless digital check-in
- ✔️ Integration capabilities into existing hotel systems like PMS and CRM