Customer Communication
The best 70 Customer Communication AI tools - Free & Paid
Explore 70 AI for Customer Communication
Productlane is a customer support feedback system that centralizes communication across multiple channels, prioritizes user feedback, and provides a public roadmap. Its API integration and real-time widget streamline support tracking and engagement for B2B companies.
Freemium
5
Firstup is an AI-powered communication platform that boosts internal engagements through personalized emails and mobile app campaigns. Integrated with Microsoft 365, it prioritizes data security and employs advanced AI for optimal outcomes.
Subscription
$100/mo billed mo or $1000/yr billed annually
Kommunicate is an AI-driven customer service automation tool. It provides a Kompose chatbot builder, live chat, Dialogflow integration, and more. Enhances support with codeless bot creation, self-serve FAQ bots, NLP LLM, and integrates with major platforms for smooth communication and better custom
Free trial
$18.95
5
Nextiva is an AI-driven platform transforming customer interactions by automating conversations across multiple channels. It offers unified support for voice, video, SMS, and more, reducing costs by up to 30% with automation for 90% of interactions.
Freemium
$0/mo
5
Teloz is an AI-driven cloud contact center solution offering inbound and outbound capabilities, CRM integration, advanced virtual agents for self-service, and support for mobile and video communications, enhancing efficiency and customer satisfaction across various industries.
Free trial
OneTone.ai is an AI-powered platform designed to improve communication and decision making for customer-focused companies with small business needs.
Free trial
$0
5
Zepic is an AI-driven customer engagement platform that streamlines communication across channels while prioritizing data privacy. It allows for personalized messaging and insights into customer behavior, facilitating targeted campaigns compliant with privacy regulations.
CustomerPing an AI-powered tool designed to simplify the process of monitoring online conversations for businesses seeking potential customers with relevant issues. By simply setting up preferences, receiving notifications, and engaging easily, businesses can streamline their customer discovery pro
Freemium
Intercom is an AI-powered customer service platform that streamlines support across multiple channels, automates query resolution, and enhances agent productivity. It offers insights for performance improvement and customizable workflows to scale customer service effectively.
Free trial
$9.99/mo
Tool Description: mtalkz is an AI-powered communication platform providing SMS, WhatsApp, RCS, voice, and email services. It enables effective customer engagement through features like OTPs and interactive WhatsApp Business API, expanding reach and increasing revenue opportunities with ease. (2 lin
Freemium
$29/mo
Clerk Chat is a versatile business messaging platform optimizing communication through custom contact groups and intelligent conversations. Its Clerk Assistant feature excels in customer interactions across industries like real estate and government, providing security features and regular updates
Freemium
$0/seat/mo
Supermoon is an AI-first communication and support platform. It offers AI-powered message summaries, customer sentiment, and reply suggestions to streamline the communication process.
Free trial
Enso Connect unifies guest communication across email, SMS, and WhatsApp for vacation rentals, automating interactions, streamlining operations, and boosting revenue through personalized messages and workflows.
Subscription
$0.00
Klink.cloud is a contact center platform that enhances customer engagement through unified communications, automated processes, and an omnichannel dashboard. It supports various industries by streamlining workflows and providing actionable insights into customer behaviors and preferences.
Free trial
$49 per user/mo
Client Hub is a cloud AI tool for accounting firms, boosting client communication and task management. Key features include QuickBooks/Xero integration, automated email responses, secure messaging, and intuitive dashboards for enhanced efficiency and client satisfaction.
Free trial
5
Sybill is a tool that uses body language tracking to help salespeople improve their messaging and close more deals.
Paid
5
Glassx is an AI-driven communication platform unifying inboxes, deploying chatbots, and leveraging advanced AI to streamline conversations across multiple channels. It enhances customer experience by providing efficient message triage, cross-channel consistency, and personalized chatbot interaction
Free trial
WHAutomate is a customer engagement platform that simplifies communication through personalized messages and targeted campaigns. Enhance customer relationships with automated follow-ups and responses for increased engagement and conversions.
Freemium
$0
5
Chaport: Customer Messaging Tool for Businesses - Automated Sales Interactions, Live Chat, Chatbots, Omnichannel Support & Seamless Integration.
Free trial
$75/collaborator/mobilled mo
CustomerIQ is an AI-powered platform that helps businesses synthesize customer feedback across multiple channels and make data-driven decisions.
Freemium
$9.99/mo
5
Contakt Gen AI is a versatile conversational CRM tool driven by generative AI, catering to various industries. It provides advanced features like web Q&A support, sales assistance, smart chat agents, behavioral analytics, and messaging channel integration for enhanced customer engagements.
Subscription
The OneContact Suit is an AI-powered cloud contact center software with various features and a worldwide partner network in over 40 countries.
Superrepli is an AI-powered email solution that offers a free plan for up to 3 emails per day and a paid plan starting at $8.90 per month for unlimited emails with AI suggestions and natural language responses.
Freemium
TrueLark is an AI client communications tool that automates messaging and appointment scheduling, enhancing customer engagement. It streamlines interactions, reduces response times, and supports real-time communication to improve service quality for businesses of all sizes.
Freemium
$15
5
Harvey can improve customer support satisfaction by accurately identifying conversation context and offering intelligent suggestions to agents.
Free trial
NovaTalks.ai is an omnichannel platform for customer care and sales optimization. It provides innovative tools to manage digital channels, utilizing automated responses and big data text analytics to streamline customer interactions and improve support efficiency.
Free trial
Ocelot is a student engagement platform that uses AI to enhance communication between institutions and students, offering 24/7 support, proactive messaging, and access to essential resources, ultimately improving student retention and success throughout their lifecycle.
Freemium
$18/member/mo
5
folk is a versatile CRM tool that simplifies contact management and improves relationship building. Its Chrome extension facilitates easy contact importing and quick access to contact details. With AI-powered pipeline management and seamless integrations, folk enhances team collaboration and deal ef
Free trial
$0
5
The Tiledesk AI tool offers various features for customer engagement and lead generation, including a free live chat chatbot, WhatsApp agent, unlimited Tiledesk live chat widget, no-code platform with pre-built templates and custom chatbot builder.
Freemium
$59/mo
This product uses AI to personalize cold emails and LinkedIn messages for better conversion rates.
Free trial
Automate customer support with AI to reduce costs and improve service.
Contact
Telecom AI Company enhances communication by integrating telecom solutions and providing analytics on connectivity patterns. It improves operational efficiency and customer engagement while prioritizing user privacy and compliance with regulatory standards.
Freemium
5
The Tekst AI AI tool enhances customer service by automating support issues, analyzing language and sentiment, and integrating with CRMs for data insights.
€ 2000/mo
Certain is a comprehensive conversational AI solution for e-commerce businesses that enhances revenue, growth, and customer experience through Shopify integration and proprietary conversational AI.
Free trial
5
Siena AI is an empathic customer service platform leveraging AI and human empathy for seamless omnichannel management. It resolves issues with personalized interactions, quick responses, and real-time knowledge support across various channels.
Freemium
$65
AI Front Desk is a 24/7 virtual receptionist that manages calls, schedules appointments, and answers inquiries. Its multilingual support and analytics dashboard enhance customer engagement and operational efficiency for small to medium-sized businesses.
Free trial
$9.99/mo
Cloodot is an AI-powered customer experience platform unifying multiple channels for fast response, segmentation, and analytics. It facilitates timely follow-ups, automates campaigns, and delivers personalized bulk messages for efficient customer engagement and lead generation.
Free trial
5
Spokk: A customer feedback app bridging the gap between private comments and public reviews. Enhances business-customer interactions, issue resolution, and loyalty through smooth communication and swift response management.
Freemium
The Solidroad Conversation Simulator is an AI-driven tool that facilitates realistic training conversations for customer-facing teams. It provides instant feedback, personalized coaching, and accelerates proficiency by 50%. Suitable for BPOs, technology, and retail industries, it prepares reps to e
Free trial
5
Mit KI im Kundenservice zur Effizienzsteigerung is an AI platform that enhances customer service by automating responses, analyzing sentiment, and tracking performance metrics, ultimately improving customer satisfaction and streamlining internal processes for businesses of all sizes.
Freemium
$49/mo
Simple Phones is an AI tool for customer service needs that uses Google Text-to-Speech technology to create an AI agent and forward missed calls or provide a new number for customers.
Subscription
Tactful AI is a customer engagement platform with multiple features to improve retention, optimize operations, and reduce costs.
Subscription
$0/user/mo
5
ZixFlow is an AI-powered platform that streamlines customer management through centralized CRM, multi-channel marketing, task automation, lead capture forms, email validation, AI security, and customizable sales templates. It empowers over a thousand companies globally for enhanced business growth.
Free trial
5
Tracardi is an open-source CDP empowering businesses to automate data collection, enhancing customer experiences and sales. It delivers actionable insights for targeted marketing, personalization, real-time event-based automations, and simplifies complex coding needs for better engagement and reten
Freemium
$19/mo
JustReply is a customer support tool that integrates with Slack and offers features like ticket management, live chat, email, voice, and video support, as well as customizable templates and a minimalist inbox.
Subscription
The Omni Channel Outreach System by omni.us is an AI-driven, multi-channel tool that automates outreach campaigns. It optimizes message delivery across channels, offers customizable scripts for enhanced engagement, and grants access to a high-quality lead database, streamlining campaign creation an
Free trial
$0
5
Zigpoll is a comprehensive customer insights platform for businesses to gather data and grow their business with features such as on-site surveys, advanced targeting rules, AI assistant, and automatic analysis.
Freemium
$20p per call + telecoms fees 15p per call
Infinity Call Analytics Software enhances businesses by extracting valuable insights from customer calls. It bridges call data with customer journeys, utilizing advanced features like Smart Match to optimize campaigns, boost sales strategies, and enhance overall customer experiences for higher ROI.
Freemium
Klipy is a CRM platform that automates data capture from emails and integrates with communication tools, enabling real-time insights, automated follow-up reminders, and team collaboration, enhancing sales efficiency for small businesses and sales professionals.
Free trial
Samespace is a contact center platform that enhances team collaboration and productivity through AI-driven features. It streamlines communication, supports productivity tracking, and prioritizes user privacy, making it ideal for optimizing operational efficiency in organizations.
Freemium
Sweepr is an AI-driven digital care platform that expedites customer issue resolution, optimizes workflows, and boosts efficiency for service and smart home providers. It offers personalized intent orchestration, omnichannel support, in-depth analytics, and generative AI capabilities. (Visit sweepr
Freemium
$49/mo
5
Ulai is an AI-powered conversational commerce platform that boosts business success by enhancing customer interactions, automating post-purchase tasks, and driving revenue growth through seamless connectivity, personalized recommendations, and optimized marketing campaigns.
Free trial
$16/mo
5
TaggoAI is an AI-driven platform that consolidates multi-channel customer communication, automates support workflows, and enables lead capture through customizable chatbots, enhancing response efficiency and managing inquiries seamlessly across platforms like WhatsApp, Messenger, and email.
Free trial
ChatGPT prompt ideas built by prompt engineers, using insights from eCommerce experts.
Free
5
Kaizan is an AI-driven tool that enhances client relationship management by using advanced language models and conversational intelligence to detect risk, increase revenue, and provide insights for client retention and growth.
Waitlist
$0/mo
SiteSpeakAI automates customer support with a custom-trained GPT chatbot, handling up to 300 tickets monthly. Train it with diverse sources, track visitor interactions for better knowledge base and enhance lead conversion rates.
Free trial
$99/mo
Elsa is an AI-powered marketing assistant that simplifies marketing strategies with tools like an ICP generator, ad content creator, and data-driven insights to target audiences effectively, automate tasks, and boost campaign performance.
Free trial
$9/per seat//mo
5
Desku is an AI-powered customer support software for eCommerce and SaaS businesses. It combines conversational AI, unified inboxes, and automation to optimize multichannel support, integrating with popular eCommerce platforms, boosting efficiency and customer satisfaction via AI chatbots and automa
Free trial