What is Supermoon?
Supermoon is an AI-powered customer service and communication platform.It provides many features to make communication and customer interactions much more efficient.It's features include a shared inbox that allows the entire team to access and manage customer requests in a single smart inbox.
Supermoon also provides smart replies, which save time and enhance the customer support experience.The AI-generated replies are personalized, maintain a consistent tone, and have correct grammar to ensure professional communication with customers.
Supermoon also offers a team chat feature, which eliminates the need for multiple channels and side conversations.The AI-powered message summaries provide meaningful subject lines, making it easier to scan and prioritize messages in the inbox.
Additionally, Supermoon's sentiment detection feature quickly identifies the tone of incoming messages, allowing teams to prioritize responses accordingly.Overall, Supermoon is a comprehensive tool that simplifies customer support and team communication, improving efficiency and enhancing the customer experience.
Additionally Supermoon integrates seamlessly with Shopify, providing easy access to customer information within the software.
â Key features
Supermoon core features and benefits include the following:
- âī¸ shared inbox.
- âī¸ AI smart replies.
- âī¸ team chat.
- âī¸ AI-powered message summaries.
- âī¸ sentiment detection.
âī¸ Use cases & applications
- âī¸ Streamlining customer support and team communication with a single platform.
- âī¸ Enhancing the customer experience while at the same time reducing workload on your team.
- âī¸ Improving efficiency in managing customer requests and managing customer interactions from a single location.
đââī¸ Who is it for?
Supermoon can be useful for the following user groups:
đ° Pricing plans
Supermoon offers a Free trial pricing model. You can try the tool for free and then upgrade to a paid plan when you are ready.
Supermoon pricing packages
- Free plan : $0/seat/mo
- Starter plan : $8/seat/mo
- Pro plan : $18/seat/mo
** Pricing packages are subject to change. Always verify pricing information here
âšī¸ Find more & support
You can also find more information, get support and follow Supermoon updates on the following channels:
- Supermoon Website (Login/Sign up)
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