Conversation Monitoring Saas

Create, embed, and share personalized AI chat apps without coding using Dialogly. Seamlessly integrate and share GPT-enabled chat apps, fetch real-time data from external HTTP endpoints, customize app behavior with custom rules, automate tasks with Zapier, and extract textual data from URLs. Pricing

OneContact unifies voice, chat, WhatsApp, and social media into a single contact‑center interface, offering real‑time agent assistance, bot automation, sentiment analysis, quality monitoring, workforce optimization, and CRM integration for global scalability.

ZEGOCLOUD Conversational AI is a comprehensive platform that provides real-time voice, video, and chat APIs. It enhances interactions with AI effects and scalable, low-latency infrastructure for applications in telehealth, education, and gaming.

Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.

CustomerIQ captures and transcribes emails, calls, and meetings from Gmail, Outlook, phone systems, and insurance AMS or Salesforce. It auto‑creates real‑time CRM records, drafts follow‑up messages, prioritizes actions, and offers coaching insights to improve response times and pipeline visibility.

Genspark unifies inbox, workflows, and collaboration into one AI workspace, offering a 1‑million‑token context window, voice‑to‑text, auto‑meeting notes, and Chrome extensions for instant summarization and task automation across WhatsApp, Slack, and Teams.

Chatbase builds and deploys AI customer support agents trained on business data, integrates with CRMs, Zendesk, Slack and WhatsApp, enables automated workflows, human escalation, analytics, multilingual support, and security controls (SOC 2, encryption).

Talkpal is an AI‑powered language tutor supporting 80+ languages with interactive modes like speaking, writing, call, photo, and roleplay. It provides real‑time feedback on pronunciation, grammar, and vocabulary, personalizes practice, tracks progress, and offers certificate‑ready assessments.

Dialpad is an AI-driven communication platform that facilitates customer interactions via voice, chat, SMS, and email. It integrates with popular apps and offers real-time insights, automated notes, and robust security features for efficient customer support.

Mtalkz is a cloud communication platform offering bulk SMS, RCS, WhatsApp API, OTP, IVR, email, and chatbot services. It supplies APIs, real‑time analytics, regulatory compliance support, and scalable messaging for businesses of all sizes.

Seasalt.ai is an AI-powered conversational platform that combines speech recognition and AI agents for improved customer relationships. It offers personalized interactions through real-time multilingual transcription, enabling businesses to make data-driven decisions for enhanced customer satisfact

Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.

Salesken.ai analyzes customer interactions to transcribe calls, summarize action items, auto-enrich CRM records, surface buyer intent and deal risk, provide automated QA and live coaching prompts, and deliver forecasting, deal-health alerts and field sales analytics.

Dasha is an AI-as-a-service platform that enables developers to build realistic voice and text conversations for apps and products using Dashascript.

Interviews Chat is an AI‑powered platform that delivers real‑time transcription, response suggestions, and feedback for technical, behavioral, and case questions. Users choose GPT, Claude, or Gemini, get tailored resume drafts, multilingual support, and career guidance.

Kommunicate is a no‑code AI customer‑service platform that deploys a single AI agent across web, WhatsApp, email, and mobile. It learns from docs, routes simple queries, flags edge cases, and integrates with CRM, ticketing, and CMS tools for unified support.

TapTalk unifies WhatsApp, Instagram, Facebook Messenger, Twitter DM, LINE, Telegram, and email into a single dashboard for sales, marketing, and support. It offers an in‑app chat SDK, automated OTP/notifications, GenAI chatbots, broadcast messaging, and detailed performance analytics.

klink.cloud centralizes live chat, messaging, and phone support into a single dashboard. AI chatbots and agents resolve up to 80 % of tickets, while real‑time analytics track response time, SLA, and CSAT. Integrates with CRMs, WhatsApp, Telegram, email, and SIP.

Copilot AI is an innovative generative tool that provides data-driven insights and visualizations through conversational interactions. It boosts collaboration, accelerates decision-making, and excels in understanding customer issues, quantifying results, and predicting business impact with secure i

Sanas is a real-time speech understanding platform that enhances communication through accent translation and noise cancellation, improving clarity in conversations. It is particularly useful for customer service teams, boosting satisfaction and operational efficiency.

Claap records sales conversations in real time, transcribes in 100+ languages, tags objections, auto‑summarizes, drafts follow‑up emails, syncs with CRMs, analyzes pipeline to explain wins/losses, and offers AI coaching for ongoing training.

Reassurance AI offers an emotional‑support chatbot, Sai, that remembers prior conversations for context. Users can journal, set goals, customize entries, and log moods. Platinum members hear Sai’s replies via text‑to‑speech, all GDPR‑compliant.

Conferbot is a no-code chatbot platform with a visual builder and industry templates, enabling omnichannel deployment (WhatsApp, Messenger, Instagram, Telegram, web, mobile SDKs), NLP-driven flows for lead capture, bookings, FAQ automation, analytics, integrations and API access.

Voiceflow enables teams to create, test, and deploy AI‑powered conversational agents across chat, voice, phone, and web without coding. Its visual editor, real‑time collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.

Voice.ai offers cloud‑and on‑prem AI voice agents for calls, scheduling, and queries, supporting 15+ languages. It provides text‑to‑speech, 10‑second voice cloning, real‑time voice change, noise filtering, and integrates with Salesforce, HubSpot, Zendesk, Slack. APIs and SDKs enable scalable deploym

Talkio AI is an AI‑driven language learning platform supporting 70 languages and 122 dialects. It offers voice conversations with pronunciation feedback, wordbooks, progress reports, and crosstalk mode for beginner comprehension. Schools and teams can deploy it securely in the EU.

Chat Summary is an AI tool that integrates with LiveChat, automatically generating concise summaries of chat transcripts. It extracts key points, keywords, and sentiment, providing centralized reports and actionable feedback to improve agent performance.

ChattySurvey is an AI‑powered platform that creates conversational surveys, automatically generating personalized follow‑ups to boost response rates. It delivers real‑time sentiment analysis, root‑cause insights, and actionable recommendations for product, marketing, and support teams.

Convoso is an AI-driven call center software offering predictive, preview, and manual dialing. It features campaign management, compliance tools, and integrates with CRMs to enhance contact rates across various industries like BPO, finance, and insurance.

Social Intents integrates live chat and AI bots into Teams, Slack, Google Chat, Zoom, and more, delivering real‑time inbox notifications. AI learns a site in seconds, answers ~75 % of queries, hands off to humans, supports 80+ languages, and offers analytics.

Symbl.ai processes voice, video, and text in real time, extracting structured insights for enterprises. Its low‑code SDK embeds AI assistants, intent detection, and sentiment monitoring into support, sales, and meetings, while generating actionable metrics and compliance alerts.

Respond, hide, and analyze all your comments from one place with AI-powered sentiment analysis and harmful engagement detection.

Clerk Chat unifies voice, SMS, WhatsApp, and RCS, deploying real‑time agents for lead qualification and appointment scheduling. It integrates with Salesforce, Teams, and Genesys, supports HIPAA/SOC 2 compliance, and enables 24/7 automated outreach through embedded widgets.

1440.io is a Salesforce‑native platform that unifies messaging, translation, reviews, and commerce into one agent workspace. It supports Instagram, TikTok, Google RCS, WhatsApp, and BYOC channels, providing translation, AI qualification, routing, and conversational commerce with Salesforce and a mob

MindMeld is a conversational AI platform for creating voice interfaces and chatbots, featuring pre-built blueprints, natural language understanding, and comprehensive resources for developers. Its open-source nature fosters flexibility and community contributions in conversational AI development.

Syncly aggregates voice‑of‑customer data into a single dashboard, delivering real‑time social listening, sentiment analysis, influencer discovery, competitive video strategy mapping, and automated insights to accelerate decision making.

Insight7 uses AI to convert recorded calls into actionable insights, providing automated analytics, quality scoring, real‑time queue metrics, customer journey mapping, revenue signals, AI coaching, and secure compliance, cutting manual analysis from days to minutes.

Cognigy.AI delivers AI‑powered agents for voice, chat, and messaging that automate customer interactions across multiple contact‑center platforms. Real‑time translation, 99 % routing accuracy, up to 70 % handle‑time reduction, and AI Ops management streamline operations.

NovaTalks.ai is an omnichannel platform for customer care and sales optimization. It provides innovative tools to manage digital channels, utilizing automated responses and big data text analytics to streamline customer interactions and improve support efficiency.

Samespace is a full‑stack CX platform that unifies AI agents, a no‑code workflow studio, real‑time operational insights, and built‑in telephony. It connects directly to CRMs, databases, and enterprise systems for automated, data‑driven contact‑center operations.

Botsplash is an AI engagement platform that automates chat, voice and text across web, SMS and RCS, centralizes omnichannel conversations, qualifies leads, schedules appointments and integrates with Salesforce/CRM to improve response times, follow-ups and retention.

TypingMind unifies ChatGPT, Gemini, Claude, and other LLMs in one interface, enabling parallel chats, project folders, tagging, search, and built‑in tools for documents, images, and code, plus features like agent building, prompt chaining, RAG, voice, canvas, and plugins.

Monica integrates GPT‑5.2, Claude 4.5, Gemini 3 Pro, Sora 2, and Nano Banana into a single extension for Chrome, Edge, Windows, macOS, Android, and iOS. It supports chat, web search, translation, summarization, image/video creation, code assistance, OCR, PDF conversion, and resume review.

Coval lets teams test, monitor, and manage conversational AI agents by simulating thousands of realistic interactions, tracking metrics such as latency and intent accuracy, sending real‑time alerts, and supporting role‑specific workflows—all under SOC2, HIPAA, and GDPR compliance.

TailorTalk is an AI sales agent that automates sales processes on platforms like WhatsApp and Instagram, enabling lead follow-ups, 24/7 support, secure payments, and appointment bookings, enhancing customer interactions and boosting conversion rates across various industries.

Voice AI platform that builds conversational agents in five clicks, automating support, sales, and billing calls. It integrates natively with CRMs and databases for real‑time actions, supports multi‑OS softphones, and records transcriptions for audits.

Momentum AI records sales and customer‑success calls, auto‑generates structured summaries posted to Slack and Salesforce, highlights MEDDIC‑based risk signals, offers AI coaching, SmartClips video snippets, and notifications, integrating with CRMs to reduce listening time and deliver actionable aler

Callin.io delivers sub‑176 ms AI voice agents that can be white‑labelled, deployed on a custom domain without coding, and offer 99.9 % uptime, carrier‑grade redundancy, GDPR/CCPA compliance, encryption, multi‑carrier support, and pre‑built CRM/ITSM connectors.

The tool is a SQL-related chatbot that utilizes the OpenAI API key to connect to a local browser and store data. It allows for follow-up corrections and remembers previous conversations.

Level AI automates contact‑center QA, offers real‑time agent assistance, and analyzes every interaction for sentiment and themes. It tracks performance gaps, supports compliance with screen‑recording, and delivers contextual knowledge via Agent GPT to boost resolution and uncover upsell opportunitie