What is Symbl.ai?
Symbl.ai is a human intelligence platform for enterprises that enables real-time engagement, prediction, and continuous learning in virtual conversations, including sales, customer service, human resources, and employee communication. The platform offers a range of features such as topic detection, sentiment analysis, automated summarization, call and progress analysis, and more. Symbl.ai uses an API-first approach to empower businesses to build solutions specific to their needs with pre-defined models and design. The platform provides enterprise-grade security and support for data privacy regulations such as HIPAA and GDPR. Symbl.ai also offers an AI exploration workshop and a developer-friendly interface for easy processing of conversations and extraction of insights.
â Key features
Symbl.ai core features and benefits include the following:
- âī¸ Human intelligence platform.
- âī¸ Real-time engagement.
- âī¸ Prediction.
- âī¸ Continuous learning.
âī¸ Use cases & applications
- âī¸ Improve customer service interactions.
- âī¸ Analyze sales calls for insights.
- âī¸ Enhance employee communication and collaboration.
đââī¸ Who is it for?
Symbl.ai can be useful for the following user groups:
âšī¸ Find more & support
Symbl.ai provides an API that developers can use for programmatic access which makes it easy to integrate it with other tools or within your own applications.
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