What is Symbl.ai?

Symbl.ai is a human intelligence platform for enterprises that enables real-time engagement, prediction, and continuous learning in virtual conversations, including sales, customer service, human resources, and employee communication. The platform offers a range of features such as topic detection, sentiment analysis, automated summarization, call and progress analysis, and more. Symbl.ai uses an API-first approach to empower businesses to build solutions specific to their needs with pre-defined models and design. The platform provides enterprise-grade security and support for data privacy regulations such as HIPAA and GDPR. Symbl.ai also offers an AI exploration workshop and a developer-friendly interface for easy processing of conversations and extraction of insights.

⭐ Key features

Symbl.ai core features and benefits include the following:

  • âœ”ī¸ Human intelligence platform.
  • âœ”ī¸ Real-time engagement.
  • âœ”ī¸ Prediction.
  • âœ”ī¸ Continuous learning.

âš™ī¸ Use cases & applications

  • âœ”ī¸ Improve customer service interactions.
  • âœ”ī¸ Analyze sales calls for insights.
  • âœ”ī¸ Enhance employee communication and collaboration.

đŸ™‹â€â™‚ī¸ Who is it for?

Symbl.ai can be useful for the following user groups:

Customer support teams
Sales teams
Marketing teams
Product teams

â„šī¸ Find more & support

Symbl.ai provides an API that developers can use for programmatic access which makes it easy to integrate it with other tools or within your own applications.

You can also find more information, get support and follow Symbl.ai updates on the following channels:

How do you rate Symbl.ai?

5 1 ratings

Breakdown 👇

Value for money:
5
Ease of Use:
5
Performance:
5
Features:
5
Support:
5
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âšĄī¸ Sentiment Analysis Text
âšĄī¸ Topic Modeling Chat
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