Top Kayako Alternatives in 2026
No user reviews yet SubscriptionKayako is an AI help desk platform that automates ticket management and response workflows, offering features like AI-powered triage and omnichannel support to enhance operational efficiency and improve customer service without increasing team size.
Best 5 Kayako Alternatives:
29 Kayako Alternatives & Competitors
Tool
Pricing
Rating
Popularity
Compare
#1
Aide
Automate support tickets with AI, enhancing agent efficiency.
Freemium
100%
1 review
42 popularity
▲ +31.5% MoM
AI-driven support agent auto-responds, translates, escalates, manages tickets
Subscription
from $199/mo
83.3%
6 reviews
46 popularity
▼ -0.5% MoM
#3
Intercom
Provide self-service support with AI-powered chatbots
Free trial
75%
20 reviews
68 popularity
▲ +8.7% MoM
#4
Jarvis AI
AI-powered multi-channel customer support automation and agent assistance
Freemium
from $6.67/mo
50%
1 review
55 popularity
▼ -30.3% MoM
App
#5
Forethought
Automate ticket routing and resolution across channels using AI
Freemium
No reviews yet
52 popularity
▲ +12.3% MoM
#6
Helply.com
Automate tier-1 helpdesk workflows with AI handling common customer requests
Freemium
No reviews yet
48 popularity
▲ +65.5% MoM
#7
Certainly
AI agents automate support and marketing across multiple channels
Subscription
from $2000/mo
No reviews yet
45 popularity
▲ +27.9% MoM
AI-driven multi-channel customer communication
Freemium
from $99/mo
100%
1 review
50 popularity
▼ -20.5% MoM
#9
Instadesk
AI-driven omnichannel support platform automates interactions, tickets, and training.
Free
100%
1 review
39 popularity
▲ +24.6% MoM
#10
ChatIQ
AI chatbot auto‑answers queries, auto‑creates prioritized support tickets.
Subscription
from $7/mo
No reviews yet
36 popularity
▼ -23.7% MoM
#11
LiveChatAI
AI-powered chatbot auto-resolves support tickets using knowledge base
Freemium
from $39/mo
No reviews yet
51 popularity
App
#12
Aissistant
AI-driven digital workforce automates omni-channel customer service and sales.
Freemium
from $0.05
No reviews yet
42 popularity
▲ +226.1% MoM
#13
Calldesk
Automate customer inquiries with AI voice agents
Free
No reviews yet
34 popularity
▼ -16.0% MoM
#14
Gleap.io
AI-powered platform centralizes support, automates tickets, informs roadmap
Freemium
from $39/mo
No reviews yet
53 popularity
▲ +25.0% MoM
#15
aihelpcn.net
AI-powered chatbots delivering instant customer support and automating inquiries.
Freemium
from $46/mo
No reviews yet
37 popularity
▼ -48.6% MoM
#16
Help Center
AI-generated answers and ticket routing from imported help articles
Free
50%
1 review
47 popularity
▲ +26.1% MoM
#17
Unthread
Slack AI automates tickets, deflects routine requests.
Subscription
from $9.99/mo
No reviews yet
45 popularity
▼ -0.4% MoM
#18
Powered_By
Automate omnichannel customer interactions using AI-trained, brand-tuned agents
N/A
from $299/mo
No reviews yet
32 popularity
▼ -37.6% MoM
#19
Aidbase
AI-powered platform automating chat, knowledge, tickets, emails
Subscription
from $29/mo
50%
1 review
39 popularity
▲ +86.5% MoM
#20
247.ai
AI-powered omnichannel customer engagement, automation, analytics for contact centers
Freemium
No reviews yet
50 popularity
▲ +45.3% MoM
#21
Siena AI
Seamless omnichannel customer support and issue resolution
Freemium
No reviews yet
47 popularity
▲ +0.9% MoM
#22
Gorgias
AI-powered unified ecommerce support and sales inbox automation
Free trial
from $10/mo
73.3%
30 reviews
65 popularity
▲ +5.9% MoM
#23
Mixdesk
Enhance customer engagement via AI-driven multichannel communication
Freemium
No reviews yet
41 popularity
▲ +4.9% MoM
#24
Re:amaze
AI-driven unified inbox automates responses and summarizes support chats
Free trial
from $29/mo
78.6%
14 reviews
59 popularity
▲ +18.6% MoM
App
#25
Kustomer IQ
AI-driven unified CRM for automated, contextual omnichannel customer support
N/A
from 10 queues/team $sla management $business rules & customer workflows
No reviews yet
49 popularity
▼ -13.1% MoM
#27
Richpanel
Unified multichannel customer support automation and analytics
Free trial
100%
1 review
57 popularity
▼ -1.2% MoM
#28
Dante AI
AI-powered 24/7 chat, voice, and phone support, auto-booking leads
Subscription
from $29/mo
50%
1 review
44 popularity
▼ -16.3% MoM
#29
SupportAI
Personalized real-time customer assistance and engagement
Free trial
from $29/mo
No reviews yet
40 popularity
Also listed in:
Customer support
Knowledge base management
Omnichannel chatbot
E-commerce
Omnichannel Inbox
Chatbot builder
Frequently Asked Questions
Yes, 20 of the 29 alternatives listed here offer a free plan, including Aide, Intercom, Jarvis AI.
Aissistant is the fastest-growing Kayako alternative here, with traffic up 226% month over month.