Customer Inquiry Assistant
The best 50 Customer Inquiry Assistant AI tools - Free & Paid
Explore 50 AI for Customer Inquiry Assistant
CustomerIQ captures and transcribes emails, calls, and meetings from Gmail, Outlook, phone systems, and insurance AMS or Salesforce. It auto‑creates real‑time CRM records, drafts follow‑up messages, prioritizes actions, and offers coaching insights to improve response times and pipeline visibility.
Freemium
- $50/mo
AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.
Freemium
- $99/mo
Curious Thing AI offers customizable voice assistants Lucy and Sam for businesses. These assistants simplify communication, gather leads, manage calls, and provide multilingual support, resulting in enhanced customer service.
Free trial
HiJiffy Guest Communications Hub delivers real‑time AI responses to guest inquiries across web, social media, and WhatsApp. It syncs with PMS to automate pre‑check‑in, key distribution, room updates, and virtual concierge services, reducing call volume and streamlining operations.
Freemium
- $109/mo
SupportAgent.ai is an AI tool that creates automated draft replies for support agents by learning from previous replies and adapting to the writing style.
Free trial
- $29/mo
Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
Free trial
- $10/mo
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
Nextiva AI Customer Experience Platform unifies voice, video, chat, email, and social media into one interface, using XBert to automate routine interactions and route inquiries. It provides assistance, transcription, analytics, and integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Work
Freemium
- $15/mo
Harvey can improve customer support satisfaction by accurately identifying conversation context and offering intelligent suggestions to agents.
Free trial
- $15
My AskAI integrates into helpdesk platforms, automatically answering up to 75 % of tickets by learning from internal docs. It supports multilingual chat, live translation, intelligent escalation, Copilot drafts, insights, API customer data, with isolated encryption.
Subscription
- $199/mo
Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Kl
Subscription
- $2000/mo
Clerk Chat unifies voice, SMS, WhatsApp, and RCS, deploying real‑time agents for lead qualification and appointment scheduling. It integrates with Salesforce, Teams, and Genesys, supports HIPAA/SOC 2 compliance, and enables 24/7 automated outreach through embedded widgets.
Paid
- $29/mo
OneContact unifies voice, chat, WhatsApp, and social media into a single contact‑center interface, offering real‑time agent assistance, bot automation, sentiment analysis, quality monitoring, workforce optimization, and CRM integration for global scalability.
Free
Qlient AI: Revolutionary 24/7 call intake system with lifelike voices. Automates call summaries, scheduling, recording, and delivers personalized experiences using advanced NLP.
Subscription
- $24.92/mo
Inbenta is an AI platform that powers conversational agents for customers, employees, and operations. It combines NLP, knowledge‑base search, and workflow automation to route inquiries, integrate with CRM and ticketing systems, and provide multilingual support and analytics.
Freemium
InnoSearch AI is a voice‑and‑keyboard shopping assistant for blind and low‑vision users. It searches over 500,000 retailers, delivers groceries, books flights, and supports phone‑based orders—secured through Stripe with no fees.
Free
QueryPal automates customer support by generating real‑time email and ticket drafts, analyzing sentiment, and deflecting common queries. It supports hosted, self‑hosted, or managed deployments and meets SOC 2 and GDPR compliance.
Free trial
Aissist delivers a digital workforce that automates service and sales workflows, offering end‑to‑end reasoning, native integration to major CRM platforms, omni‑channel support, multi‑agent collaboration, enterprise governance, and 65+‑language processing of text, image, video, and voice.
Freemium
- $0.05
Quickchat AI is a tool that enables businesses to build chatbots for various purposes using GPT-3 and without coding knowledge. It integrates with messaging apps and live chat software.
Freemium
- $99
YourChat.ai is a free AI messenger fueled by ChatGPT, providing unregistered instant access to information and guidance. Ask about diverse topics and receive prompt responses for versatile queries and engagements.
Free
Yonder automates tourism operator interactions with a 24/7 AI voice agent, instant chatbot, review‑generation, and personalized recommendation engine. It syncs with booking systems for real‑time data and unified reporting, and facilitates upselling and enhanced customer satisfaction.
Freemium
- $75/mo
Content Assistant is a browser extension that extracts page context to power AI‑driven content creation. It enables iterative conversations, custom prompts, tone or length adjustments, email drafting, summarization, and speech‑to‑text input for writers, editors, marketers, and support agents.
Subscription
- $10/mo
The Fin2 AI chatbot is an AI-powered customer service tool that accurately answers customer questions and reduces support volume and resolution times.
Freemium
NisusAI allows organizations to create customized AI assistants for tasks like automating customer inquiries, monitoring inventory, and generating sales quotes. It enhances operational efficiency and provides insights for informed decision-making while ensuring data security.
Free trial
AskYourPDF lets users upload PDF or text files to ask questions and retrieve instant answers. It instantly summarizes long documents, supports keyword search across multiple files, and offers a shared library with mobile, Chrome, and plugin access, all GDPR‑compliant.
Free
Help.center imports help articles from Intercom, Zendesk, Freshdesk, and Crisp, trains an AI model, and delivers instant answers via chat or search on a branded site. If the AI fails, queries route to an agent inbox for quick resolution.
Free
klink.cloud centralizes live chat, messaging, and phone support into a single dashboard. AI chatbots and agents resolve up to 80 % of tickets, while real‑time analytics track response time, SLA, and CSAT. Integrates with CRMs, WhatsApp, Telegram, email, and SIP.
Freemium
Chat University aids students in the university application process by offering personalized feedback on personal statements, grade comparisons against a program database, and insights on degree options, career paths, and financing to inform decision-making.
Freemium
AIHelp is a customer‑service platform offering AI‑powered chatbots, live messaging, push notifications, and auto‑form tools. It provides a mobile SDK and web API for embedding customizable chat, AI assistants, and workflow automation, enabling high‑scale, low‑response‑time support.
Freemium
- $46/mo
Voice AI platform that builds conversational agents in five clicks, automating support, sales, and billing calls. It integrates natively with CRMs and databases for real‑time actions, supports multi‑OS softphones, and records transcriptions for audits.
Free
iAsk.Ai delivers instant, factual answers to natural‑language questions from authoritative web sources, and offers essay drafting, advanced grammar checks, academic summarization, PDF analysis, image generation, URL bullet‑point briefs, and one‑click grammar correction. Accessible via browser extens
Freemium
- $9.95/mo
i3simple Virtual Call Assistant manages incoming calls for solopreneurs and small businesses. It features an intelligent call assistant, customizable call flow builder, and unified phonebook, optimizing workflows and enhancing customer communication without constant availability.
Subscription
- $299
Agentz automates real‑time customer engagement across voice, SMS, web, and social channels. Its drag‑and‑drop flow builder and self‑learning responses handle missed calls, webforms, and inquiries without coding, and it integrates with existing databases and systems.
Paid
- $29
CXassist is an AI‑driven email assistant that connects to Gmail and Outlook, drafting replies in the user’s voice, auto‑labeling, and tracking queue status. It offers smart categorization, priority tagging, multilingual translation, and integration with Slack, HubSpot, Shopify, and more.
Freemium
- $299/mo
Kayako is an AI help desk platform that automates ticket management and response workflows, offering features like AI-powered triage and omnichannel support to enhance operational efficiency and improve customer service without increasing team size.
Subscription
- $79/mo
Omnichannel AI agents trained on FAQs, transcripts, CRM notes and SOPs automate voice, email, chat and SMS support, sales and scheduling for SMBs, preserving brand tone, integrating with CRM/websites and improving response times and lead capture.
- $299/mo
Hubspot Campaign Assistant is an AI-powered tool that generates high-quality marketing copy with minimal effort, saving hours on manual copywriting.
Free
Intellichat is an AI-powered customer support chatbot that provides 24/7 assistance on websites. It enhances visitor engagement through real-time interactions, offers customizable features, and integrates easily with a simple code snippet.
Free
AI Homework Helper lets students upload documents, notes, and webpages to chat with the AI, generate quizzes, flashcards, and concise notes, convert lectures into podcasts, transcribe sessions, and solve problems via a Chrome extension across many subjects.
Freemium
Siena AI is an empathic customer service platform leveraging AI and human empathy for seamless omnichannel management. It resolves issues with personalized interactions, quick responses, and real-time knowledge support across various channels.
Freemium
Quickchat AI lets teams create and deploy chatbots for support, sales, lead qualification, and internal assistance. It combines Retrieval‑Augmented Generation with reranking to keep answers current, offers modular knowledge building, workflow design, analytics, GDPR‑compliant data control, and API i
Freemium
Insight7 uses AI to convert recorded calls into actionable insights, providing automated analytics, quality scoring, real‑time queue metrics, customer journey mapping, revenue signals, AI coaching, and secure compliance, cutting manual analysis from days to minutes.
Freemium
- $83/mo
answersai is an AI tool that offers instant solutions to academic questions. Users can capture problems via photo and receive accurate responses, with support for follow-up queries to enhance understanding across various subjects, accessible on mobile and web.
Freemium
ChatIQ AI is a customizable chatbot and ticketing platform that integrates via a widget, trains on company documents to answer queries, auto‑categorizes tickets, and provides real‑time performance dashboards for support teams.
Subscription
- $7/mo
BoldDesk centralizes ticketing, live chat, and omnichannel messages into one inbox. An autonomous AI agent handles ~40 % of tickets, while a copilot drafts replies and suggests knowledge‑base content. Built‑in automation updates CRM, processes refunds, and speeds response times.
Subscription
- $7499/mo
Intryc is an AI QA platform for customer experience teams that automates ticket evaluation with customizable scorecards, generates realistic simulations for onboarding, delivers instant coaching from QA results, and provides performance insights and integrations for scalable QA.
Freemium
Awhy automates up to 75% of common customer queries, integrating with systems like Salesforce to provide 24/7 support. It captures and analyzes interactions, offering insights to enhance efficiency and user satisfaction across various sectors.
Subscription
Accio is an AI business agent that unifies product development, sourcing, trend analysis, and market launch tools, offering automated feasibility studies, supplier search, design mock‑ups, and go‑to‑market optimization integrated with Alibaba.
Subscription