What is Usercall?

UserCall is an AI tool designed to enhance user research by providing automated voice interviews that yield detailed insights into customer perceptions and behaviors. This platform enables users to gather qualitative data through AI-moderated, 1,1 interviews that prioritize actionable feedback over standard survey responses.

The tool streamlines the user research process by automating scheduling and logistics, allowing for efficient participation from diverse user segments. UserCall's AI interviewers are configured using expert user experience research methodologies, ensuring relevant follow-up questions to elicit deeper responses.

By leveraging continuous feedback and multi-language support, teams can run extensive research across 32+ languages. As a result, organizations gain clarity on key user sentiments, enhance customer satisfaction metrics, and achieve a more profound understanding of user needs in real-time, all while saving valuable time and resources.

Usercall details

Jurisdiction: California, United States
Built for: Businesses and teams

Usercall tech specs

Works with: OpenAI / GPT Anthropic / Claude
Cloud: Supabase
Analytics: Mixpanel PostHog
Integrations: Shopify

Usercall pricing

Freemium

Lite $69/mo or $699 yearly

Core $159/mo or $1599 yearly

Enterprise Contact us

Auto-renewal: Yes

Trial, refund and renewal terms as stated in Usercall's own published documentation.

Verify on the official pricing page.

View plans

Usercall's key features

Automated voice interviews
AI-moderated 1:1 interviews
Scheduling and logistics automation
Expert user experience research methodologies
Multi-language support in 32+ languages

Usercall use cases

Conduct automated voice interviews to gather in-depth user insights efficiently, enhancing your understanding of customer perceptions without the need for trained moderators
Streamline user research logistics by using UserCall's scheduling features, ensuring diverse participation across multiple user segments with minimal effort
Leverage multi-language support to conduct user research in over 32 languages, enabling organizations to gain global insights and enhance customer satisfaction metrics universally