Conversational Crm

CRMChat is a Telegram‑native CRM that unifies lead research, automated outreach, and pipeline management in one dashboard. It supports multi‑account sequences, lead discovery, warm‑up, and integrates with HubSpot or Pipedrive for unified sales tracking.

Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.

Salesforce is a cloud CRM that centralizes customer, transactional and engagement data and uses agent-based AI (Agentforce) to automate lead qualification, case resolution, predict outcomes, recommend next-best actions and orchestrate multi-step, industry-specific workflows.

OneContact unifies voice, chat, WhatsApp, and social media into a single contact‑center interface, offering real‑time agent assistance, bot automation, sentiment analysis, quality monitoring, workforce optimization, and CRM integration for global scalability.

Lightfield.app is an AI-native CRM that auto-captures all customer interactions and builds continuous account context. It generates pipelines, drafts outreach, and scores accounts to reduce manual data entry and prioritize sales actions.

Conferbot is a no-code chatbot platform with a visual builder and industry templates, enabling omnichannel deployment (WhatsApp, Messenger, Instagram, Telegram, web, mobile SDKs), NLP-driven flows for lead capture, bookings, FAQ automation, analytics, integrations and API access.

Clerk Chat unifies voice, SMS, WhatsApp, and RCS, deploying real‑time agents for lead qualification and appointment scheduling. It integrates with Salesforce, Teams, and Genesys, supports HIPAA/SOC 2 compliance, and enables 24/7 automated outreach through embedded widgets.

merge.devis a get touch: an AI chatbot and conversational platform that automates lead generation and customer support across web chat, SMS, and social channels, with built-in CRM syncing and analytics for sales and marketing teams.

CustomerIQ captures and transcribes emails, calls, and meetings from Gmail, Outlook, phone systems, and insurance AMS or Salesforce. It auto‑creates real‑time CRM records, drafts follow‑up messages, prioritizes actions, and offers coaching insights to improve response times and pipeline visibility.

Convoso is an AI-driven call center software offering predictive, preview, and manual dialing. It features campaign management, compliance tools, and integrates with CRMs to enhance contact rates across various industries like BPO, finance, and insurance.

folk consolidates contact, email, calendar, and social media data into a single source, offering AI assistants for conversation analysis, auto‑summaries, and follow‑up drafts. It supports 1‑click LinkedIn enrichment, bulk updates, automated outreach, and integrates with Gmail, Outlook, WhatsApp, and

Salesmate is a cloud‑based CRM that unifies pipelines, marketing automation, and support. AI co‑pilot drafts emails, transcribes calls, and provides contact insights, while automated workflows, ticketing, and integrations keep sales, marketing, and service teams aligned.

Voiceflow enables teams to create, test, and deploy AI‑powered conversational agents across chat, voice, phone, and web without coding. Its visual editor, real‑time collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.

Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.

WAPlus is a WhatsApp Web extension that links to HubSpot, Salesforce, Zoho, and webhooks, allowing users to create and update CRM records, schedule messages, auto‑reply, bulk import contacts, and export chats. It also offers real‑time translation and an AI chatbot.

Nextiva AI Customer Experience Platform unifies voice, video, chat, email, and social media into one interface, using XBert to automate routine interactions and route inquiries. It provides assistance, transcription, analytics, and integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Work

Hints is an AI-powered CRM assistant that streamlines sales workflows by allowing teams to update pipelines, log interactions, and manage tasks directly through messengers like WhatsApp, SMS, and Telegram.

ConversAI is a personal AI chat assistant that carries on conversations with just one click.

Twenty.com is an open-source CRM and SDK for building customizable CRM solutions, offering modular objects, fields, relations, and TypeScript tooling for technical teams to extend, integrate, and deploy custom applications.

Botsplash is an AI engagement platform that automates chat, voice and text across web, SMS and RCS, centralizes omnichannel conversations, qualifies leads, schedules appointments and integrates with Salesforce/CRM to improve response times, follow-ups and retention.

Conversational Demos is a sales demo software that enables personalized, interactive presentations, enhancing client engagement. It offers built-in analytics for tracking metrics, integrates smoothly into workflows, and prioritizes user privacy while improving conversion rates.

Drift is an AI chat agent that engages visitors, answers questions, qualifies leads, and routes them to reps or meetings. It reveals company details, tracks conversation metrics, and syncs with sales and marketing tools to shorten cycles and boost conversion.

Cloodot consolidates sales and support conversations from email, WhatsApp, Facebook Messenger, and Instagram into a single inbox, automatically routing messages to AI or humans, enabling no‑code automation for CRM updates, ticketing, booking, with real‑time analytics, end‑to‑end encryption, and mult

Convo replaces rigid surveys with scalable, AI‑moderated voice conversations, capturing audio, video, and text. It analyzes data for themes, personas, and highlight reels, supports prototype testing, offers enterprise features, privacy compliance, and human‑in‑loop refinement.

Conju automates front‑office tasks for home service pros, answering missed calls, capturing caller details, estimating costs, qualifying leads, and syncing data with Jobber CRM 24/7 to keep technicians focused on field work.

Gupshup.ai provides omnichannel conversational AI agents for sales, marketing, and support, enabling automated lead generation, lifecycle outreach, drip campaigns and commerce workflows, with real-time intent detection, LLM-powered dialogue, escalation routing, and CRM integrations.

Leader CRM automates lead capture and contact enrichment from calls, messages and calendar events, extracting caller details, social profiles and recent news. In-call actions, scheduling and proposal automations, integrations and AI insights streamline follow-ups and prioritize leads.

AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.

Kommunicate is a no‑code AI customer‑service platform that deploys a single AI agent across web, WhatsApp, email, and mobile. It learns from docs, routes simple queries, flags edge cases, and integrates with CRM, ticketing, and CMS tools for unified support.

Voice AI platform that builds conversational agents in five clicks, automating support, sales, and billing calls. It integrates natively with CRMs and databases for real‑time actions, supports multi‑OS softphones, and records transcriptions for audits.

24]7.ai Engagement Cloud is an AI-powered omnichannel CX platform for campaign management, conversation automation, generative AI, interaction analytics and agent assist, enabling personalized acquisition and self-service across web, chat, voice and video to improve resolution and efficiency.

Cirrus Insight syncs email and calendar activity with Salesforce, providing an inbox Salesforce sidebar, two-way calendar sync, smart scheduling, meeting AI for briefs/transcripts, buyer intent signals, and email templates/blasts to streamline CRM updates and outreach.

QRev Dynamic Salesforce 2.0 is an open-source AI tool that automates sales tasks, enhances productivity, and manages up to 1.1 million prospects. It integrates with CRMs for efficient outreach and streamlined campaign management.

Cresta is a generative‑AI platform for contact centers that gives agents real‑time guidance, contextual suggestions, and translation across voice, chat, and email. It captures interaction insights for coaching, quality management, and performance dashboards, supporting multilingual deployment and da

1440.io is a Salesforce‑native platform that unifies messaging, translation, reviews, and commerce into one agent workspace. It supports Instagram, TikTok, Google RCS, WhatsApp, and BYOC channels, providing translation, AI qualification, routing, and conversational commerce with Salesforce and a mob

klink.cloud centralizes live chat, messaging, and phone support into a single dashboard. AI chatbots and agents resolve up to 80 % of tickets, while real‑time analytics track response time, SLA, and CSAT. Integrates with CRMs, WhatsApp, Telegram, email, and SIP.

Inrō automates Instagram outreach by converting comments into DMs, qualifying leads with AI, and managing follow‑ups via a no‑code builder and smart CRM. It supports story replies, integrates with third‑party tools, and meets Meta and GDPR security standards.

UChat AI Agent creates no‑code chatbots for Web, WhatsApp, Messenger, Instagram, Telegram, and SMS via a drag‑and‑drop builder. It supports GPT, Claude, Gemini, and real‑time function calls, plus a unified CRM, analytics, and integrations with Shopify, HubSpot, Zapier, Stripe, and Calendly.

Reply.io automates personalized cold email and LinkedIn outreach, using AI-driven customization and real‑time B2B contact data. It offers multichannel sequences, inbox‑optimization tools, API integration, and meeting‑scheduling to streamline lead qualification and accelerate sales pipelines.

Kaizan is an AI-driven tool that enhances client relationship management by using advanced language models and conversational intelligence to detect risk, increase revenue, and provide insights for client retention and growth.

AI‑powered meeting assistant that records, transcribes, and summarizes Zoom, Google Meet, and Teams calls, extracting action items and sentiment. It auto‑logs notes into CRMs, ticketing, and project tools, supports 30+ languages, and offers automated follow‑up workflows.

BoldDesk centralizes ticketing, live chat, and omnichannel messages into one inbox. An autonomous AI agent handles ~40 % of tickets, while a copilot drafts replies and suggests knowledge‑base content. Built‑in automation updates CRM, processes refunds, and speeds response times.

Coldreach automates B2B lead research, personalizes outreach, and engages qualified prospects 24/7 across email and LinkedIn. It captures real‑time buying signals, manages deliverability, and integrates with Salesforce, HubSpot, Slack, and Gong.

BuzzLeads consolidates sales, marketing, and customer engagement for small businesses into a single CRM. It offers unified contact management, automated email/SMS follow‑ups, two‑way messaging, appointment booking, landing page and funnel builders, lead capture, and real‑time analytics.

Dialpad is an AI-driven communication platform that facilitates customer interactions via voice, chat, SMS, and email. It integrates with popular apps and offers real-time insights, automated notes, and robust security features for efficient customer support.

Omnichannel AI agents trained on FAQs, transcripts, CRM notes and SOPs automate voice, email, chat and SMS support, sales and scheduling for SMBs, preserving brand tone, integrating with CRM/websites and improving response times and lead capture.

Persana AI aggregates data from over 100 sources to define ideal customer profiles and track real‑time intent signals. AI agents craft personalized outreach and sequence content across email, Slack, and advertising, integrating with CRMs for high‑deliverability, scalable prospecting.

Chatbase builds and deploys AI customer support agents trained on business data, integrates with CRMs, Zendesk, Slack and WhatsApp, enables automated workflows, human escalation, analytics, multilingual support, and security controls (SOC 2, encryption).

DryMerge automatically syncs email, calendar, and call data across 50+ apps—including Gmail, Outlook, Slack, Teams, and major CRMs—to keep contact, deal, and account records accurate and up‑to‑date, reducing manual entry and improving follow‑up.

Recruit CRM is an AI‑powered ATS and CRM for recruiters. It enables natural‑language candidate search, imports profiles via a Chrome extension, automates outreach, posts to 5,000+ job boards, visualizes pipelines with a kanban board, delivers analytics, GDPR compliance, and mobile access.