What is Cresta?
Cresta AI is an AI tool for contact centers that offers real-time coaching, insights, and knowledge amplification. Its solutions include revenue growth, personalized customer care, and agent assistance. The tool uses AI-powered coaching and automation to improve agent efficiency, increase sales, and reduce response time. Cresta offers integrations, resource libraries, webinars, ebooks, and reports to help businesses deepen their knowledge of its AI technology.
â Key features
Cresta core features and benefits include the following:
- âī¸ Real-time coaching.
- âī¸ Insights and knowledge amplification.
- âī¸ Revenue growth.
- âī¸ Personalized customer care.
- âī¸ Agent assistance.
âī¸ Use cases & applications
- âī¸ Improve agent efficiency.
- âī¸ Increase sales.
- âī¸ Reduce response time.
đââī¸ Who is it for?
Cresta can be useful for the following user groups:
âšī¸ Find more & support
You can also find more information, get support and follow Cresta updates on the following channels:
- Cresta Website (Login/Sign up)
- Youtube
How do you rate Cresta?
Breakdown đ
