What is Drift?

Drift is a conversational AI tool designed to facilitate customer engagement by creating personalized experiences. Powered by AI, it automatically listens, understands, and learns from buyers to provide tailored interactions. With features like AI-powered chatbots for human-like conversations, hyper-targeted website experiences, and real-time conversations, Drift helps businesses engage with visitors efficiently.

It also offers capabilities such as real-time ABM notifications, AI engagement scores, and customer support recommendations for targeted account engagement. Integrations with AI-powered chatbots enhance customer interactions, boost productivity, and accelerate sales cycles through valuable, real-time conversations.

⭐ Drift key features & benefits

Drift offers a variety of features and benefits that make it a top choice for various users. These are some of the key features:

  • ✔ī¸ AI-powered chatbots for human-like conversations.
  • ✔ī¸ Hyper-targeted website experiences.
  • ✔ī¸ Real-time conversations.
  • ✔ī¸ Real-time ABM notifications.
  • ✔ī¸ AI engagement scores.

⚙ī¸ Drift use cases and applications

  1. Create personalized chatbot experiences on your website using Drift to engage with visitors in real-time and provide tailored interactions based on AI-powered customer insights.
  2. Implement hyper-targeted website experiences with Drift's AI capabilities to enhance user engagement and drive conversions by delivering personalized content and recommendations to each visitor.
  3. Leverage Drift's real-time ABM notifications and AI engagement scores to identify high-potential leads, engage with them through personalized interactions, and accelerate the sales cycle through targeted account engagement strategies.

🙋‍♂ī¸ Who uses Drift?

Drift is used by and benefiting different user groups including but not limited to some of the following users:

Marketing professionals
Sales teams
Customer support teams
Business owners

💰 Drift Pricing

Drift offers a Subscription pricing model.

Drift pricing packages

  • Premium plan : $2500/mo billed annually
  • Advanced plan : custom
  • Enterprise plan : custom

** Pricing packages are subject to change. Always verify pricing information here

ℹī¸ Find more & support

You can also find more information, get support and follow Drift updates on the following channels:

How do you rate Drift?

5 1 ratings

Breakdown 👇

Value for money:
None
Ease of Use:
None
Performance:
None
Features:
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Support:
None
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