70 Top AI contact center automation tools
Explore the top 70 AI tools for contact center automation. Compare features, use cases, and pricing to find the perfect solution for your needs. Discover even more specialized AI tools with our AI-powered search.
Tools for: contact center automation
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Simple Phones is an AI tool for customer service needs that uses Google Text-to-Speech technology to create an AI agent and forward missed calls or provide a new number for customers.
Nextiva is an AI-driven platform transforming customer interactions by automating conversations across multiple channels. It offers unified support for voice, video, SMS, and more, reducing costs by up to 30% w .. Show more
The OneContact Suit is an AI-powered cloud contact center software with various features and a worldwide partner network in over 40 countries.
toma simplifies phone call automation, smoothly integrating with existing systems. It efficiently manages 24/7 calls using custom demos, easy onboarding, and offers control over fallbacks and interventions, ul .. Show more
DialSense by Dynopii streamlines customer interactions through AI voice assistants, offering quick resolutions and round-the-clock support. Enhance satisfaction, cut costs, and free up agents for complex tasks, .. Show more
Chatlas is a powerful AI chatbot revolutionizing customer communication with innovative and free AI-driven chat for businesses. It offers seamless 24/7 support, advanced website indexing, document integration, .. Show more
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5ZenCall is an AI-powered tool for call handling that sends information and links via text message and email, allows for prompt testing, provides a free phone number and call redirection, and has a dedicated onb .. Show more
Contakt Gen AI is a versatile conversational CRM tool driven by generative AI, catering to various industries. It provides advanced features like web Q&A support, sales assistance, smart chat agents, behaviora .. Show more
Agent4 is a 24/7 AI-powered virtual agent tool for businesses providing exceptional phone support with advanced features such as custom interactions, real-time responses, summarized voicemails, and robocall fil .. Show more
InteractIQ is an AI-driven customer service tool that optimizes ticket management via automated categorization and instant responses through its chatbot. It provides multilingual support, customizable chatbot .. Show more
Automatica is an AI tool enhancing lead gen & outreach for accelerated meeting bookings. It automates lead generation, custom qualification, and personalized outreach, simplifying sales processes, boosting con .. Show more
The Tekst AI AI tool enhances customer service by automating support issues, analyzing language and sentiment, and integrating with CRMs for data insights.
Qlient AI: Revolutionary 24/7 call intake system with lifelike voices. Automates call summaries, scheduling, recording, and delivers personalized experiences using advanced NLP.
NovaTalks.ai is an omnichannel platform for customer care and sales optimization. It provides innovative tools to manage digital channels, utilizing automated responses and big data text analytics to streamlin .. Show more
Smartersales is a sales call data management tool that simplifies CRM data entry, records calls for analysis, provides instant feedback, and offers customizable dashboards and email reports.
AI Tool (008 Agent): Open-source softphone with advanced VoIP communication. Simplifies call handling, optimizes event logging, and provides CRM integration, speech-to-text, sentiment analysis, and summarizati .. Show more
Kommunicate is an AI-driven customer service automation tool. It provides a Kompose chatbot builder, live chat, Dialogflow integration, and more. Enhances support with codeless bot creation, self-serve FAQ bot .. Show more
Dialogview redefines customer support with AI technology focused on satisfaction. Offering personalized interactions across channels, it eliminates wait times and automates responses for efficient and customer- .. Show more
Aurelian Systems offers an AI-powered operator for handling non-emergency calls efficiently. It can route, triage, and resolve calls like a real dispatcher, ensuring seamless call management for call centers.
Glass is an omnichannel CRM tool that simplifies warranty registration and automates tasks. It delivers smooth customer support across platforms, offering real-time data, automated processes, multi-channel eng .. Show more
Help.center is an AI-powered knowledge base platform that reduces support tickets by up to 50% with features like AI search and chatbot functionality. It's user-friendly, multilingual and allows for easy import .. Show more
Chaport: Customer Messaging Tool for Businesses - Automated Sales Interactions, Live Chat, Chatbots, Omnichannel Support & Seamless Integration.
Instadesk is an AI-driven tool that revolutionizes customer service through intelligent ticketing, bot assistance, and live chat support. It improves efficiency, customer insights, and conversions while facili .. Show more
Calenai, an AI scheduling agent with a humanlike voice, assists in qualifying leads, scheduling appointments, and making outbound calls. Simplify intake processes and boost demo rates significantly. Contact the .. Show more
Tool Description: mtalkz is an AI-powered communication platform providing SMS, WhatsApp, RCS, voice, and email services. It enables effective customer engagement through features like OTPs and interactive Wha .. Show more
Asinstant AI creates custom chatbots and automates processes to increase efficiency, reduce costs, and boost customer interactions. Offers tailored solutions such as chatbot support, data automation, lead mana .. Show more
Automate customer support with AI to reduce costs and improve service.
Paka AI delivers customizable AI chatbots and IVR systems for optimized customer experiences and call management. It provides personalized, around-the-clock interactive responses to ensure superior customer sa .. Show more
WHAutomate is a customer engagement platform that simplifies communication through personalized messages and targeted campaigns. Enhance customer relationships with automated follow-ups and responses for increa .. Show more
Convolinx is an AI virtual receptionist that optimizes business call handling, resolving inquiries around the clock. It provides cost-effective customer support, customizable interactions, and simplifies appoi .. Show more
SiteSpeakAI automates customer support with a custom-trained GPT chatbot, handling up to 300 tickets monthly. Train it with diverse sources, track visitor interactions for better knowledge base and enhance lead .. Show more
Inbox 0, a ChatGPT-powered AI tool, automates online chat responses with personalized chatbots in minutes. Boosting team productivity and efficiency, it integrates seamlessly with existing systems to optimize o .. Show more
Terrakotta is an AI-powered web-phone tool for optimized outreach. It offers personalized voicemails, hands-free dialing, and voice technology. With its easy setup, data insights, and contact list enrichment, .. Show more
BlandAI: AI Phone Calling Platform - Simplifies agent creation & scaling without coding; integrates APIs for seamless call transfers; enhances interactions w/ automated tasks & human-like voices; trusted in hea .. Show more
Click2Magic is an enterprise live chat software featuring AI chatbots for personalized customer conversations. It enables efficient management of multiple websites, handles large volumes of support queries usi .. Show more
phonetiks.ai is an AI tool for businesses to automate sales with virtual reps speaking 56 languages. It integrates with major CRMs, offering 24/7 human-like sales support and customer service, allowing business .. Show more
Spryngtime's ChatGPT Customer Support tool streamlines complex support processes, generates FAQs, and seamlessly integrates with popular platforms. It efficiently manages cancellations/refunds, minimizes respo .. Show more
ivah is an AI assistant providing seamless integration across platforms, boosting customer engagement and operational efficiency. It offers automation, personalized brand voice, and multilingual (80+ languages .. Show more
The Omni Channel Outreach System by omni.us is an AI-driven, multi-channel tool that automates outreach campaigns. It optimizes message delivery across channels, offers customizable scripts for enhanced engage .. Show more
EnterpriseBot.ai, powered by GenAI, is an innovative conversational AI tool for businesses. It automates customer and employee support across channels, boosting efficiency, sales, and satisfaction through pers .. Show more
The AI chatbot tool uses GPT-3 neural network model to provide advanced and automated responses via chatbot messenger technology. It can be integrated with various messaging platforms, requires an OpenAI accoun .. Show more
Chatcare's ChatGPT AI chatbot streamlines e-commerce customer inquiries with automated responses and order updates. Its quick setup and 24/7 availability offer personalized assistance, increasing sales and enha .. Show more
ChatBotWorld provides AI-driven chatbots for exceptional customer service. Its 24/7 personalized interactions automate FAQs, improve support, and enriches website experience via seamless integration with popul .. Show more
ZBots is a versatile business AI chatbot proficient in multiple languages. It adopts your brand persona through customized training using company data. Providing round-the-clock support, advanced conversation .. Show more
ConversaLink is an AI chatbot tool enhancing business productivity through customized virtual assistants. It excels in handling diverse tasks, featuring multilingual support, image recognition, and improving c .. Show more
Re:amaze is an integrated customer service solution offering live chat, helpdesk, chatbots, and video calls. It features push campaigns, AI responses, customizable FAQs, real-time monitoring, and enhances effi .. Show more
ChatDaddy is an AI-driven WhatsApp automation tool for e-commerce, utilizing chatbots, personalized messages, and notifications to enhance customer interactions and integrate with apps/payment systems for impro .. Show more
Tool Description: Invocom is an AI-driven chatbot that assists businesses in lead qualification, automated customer support, and enhances interactions. It offers intelligent bot conversations, real-time analyt .. Show more
Zetabot is a versatile AI chatbot that optimizes customer support operations, reducing costs by up to 60%. With 24/7 instant assistance and personalized interactions, businesses can enhance efficiency, producti .. Show more
Empress Services offers an AI-driven business automation suite encompassing software integration, helpdesk assistance, and disaster recovery. With proficiency in software dev and data analytics, they enhance p .. Show more
Idetta is an AI tool focused on chatbots and callbots, automating tasks and customer interactions. Its AI assistant and chatbot functionalities streamline workflows, enabling teams to prioritize strategic goal .. Show more
Mava is a versatile AI-powered customer support tool tailored for communities. It efficiently manages public and private queries from a unified interface.
Elapse AI revolutionizes customer support by automating 70% of tasks and continuously learning from interactions. It optimizes processes, enables priority setting for updates, and fosters self-service capabili .. Show more
VoiceDrop.ai is an AI-driven ringless voicemail service that lets users send custom messages en masse without placing calls. Its AI voice cloning feature enhances mass outreach, resulting in higher callback ra .. Show more
Sensibot is a WhatsApp AI chatbot that automates customer interactions with quick, personalized responses. It improves workflow, efficiency, and customer satisfaction through 24/7 customizable and responsive m .. Show more
Verloop.io is an innovative AI platform that delivers advanced conversational solutions for automated customer support. It improves customer experience through personalized interactions, high automation rates, .. Show more
Herodesk is an all-in-one helpdesk solution for SMBs, centralizing customer interactions across various channels. It boosts efficiency in customer service by offering e-commerce integrations and simple setup.
AIChatbot is an AI-powered customer service tool that allows businesses to create a custom chatbot to instantly resolve support inquiries and boost sales, while saving costs and improving business insights.
Chaterimo is an AI-powered chatbot for customer care, utilizing ChatGPT and Anthropic technology. It offers automated responses, secure login, and customization options, simplifying customer interactions and en .. Show more
Questflow is a collaborative AI automation workspace that seamlessly orchestrates tasks across platforms. It offers 50+ integrations for automating tasks with ease, supports multi-modal work, and utilizes natur .. Show more
Venixs revolutionizes customer success with an AI-driven system that streamlines support interactions through conversational ticketing and advanced management tools. Elevate engagement with AI chatbots for effi .. Show more
Talkr AI Platform simplifies chatbot and callbot development for optimal customer engagement. Enhance productivity, automate queries, and deliver satisfying omnichannel support through tailored industry soluti .. Show more