What is Klara?
ModMed Patient Engagement is an AI-enabled patient engagement platform that centralizes patient communication and automates front-desk workflows.
Features include app-free two-way texting, call-to-text transcription, 24/7 online scheduling, automated appointment reminders, and digital patient intake that flows directly into the EHR.
Built-in eStatements and payment links sync with practice management for near-real-time billing and streamlined collections.
AI routing consolidates inbound messages into organized threads and directs requests to the correct staff or workflow.
Retention tools identify lapsed patients and launch targeted outreach to rebook no-shows and recent cancellations.
Integration with ModMed Scribe captures clinical conversation and suggests chart content to reduce clinician documentation time.
Designed for specialty clinics, practice managers, front-desk teams, and billing staff, the platform focuses on lowering call volume, accelerating intake, improving scheduling access, and tightening EHR and revenue-cycle workflows.
Klara details
- Company
- Modernizing Medicine, Inc.
- Jurisdiction
- State of Florida
Klara pricing
FreeThis tool is free to use, with no credit card required.
Verify on the official pricing page.
Get started freeKlara's key features
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AI assistants that automatically execute multistep administrative workflows (scheduling, eligibility checks, prior authorizations, claim denial appeals)
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AI scribe that translates natural conversation into suggested clinical actions and structured visit notes
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App-free secure two-way messaging and call-to-text conversion (encrypted text chats) with broadcast messaging and online self-scheduling
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Integrated data sync with EHR and Practice Management (automated intake, payments, and ledger posting)
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AI-powered patient retention and outreach that identifies overdue/lapsed patients and launches automated rebooking and campaign messages
Klara use cases
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Reduce no-shows and last-minute cancellations by using ModMed Patient Engagement's 24/7 online scheduling, automated appointment reminders, and two-way texting so patients can confirm or reschedule without calling the office
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Streamline front‑desk workflows by automating EHR‑synced digital intake, payment links, and call‑to‑text communication while AI message routing prioritizes urgent messages so staff can focus on patient care
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Boost patient retention and satisfaction with personalized retention outreach, app‑free two‑way texting, and AI‑driven message routing that segments follow-ups based on patient history in the EHR
Klara user reviews
Would you recommend Klara?
Who is Klara for?
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Medical practices
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Healthcare providers
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Front desk staff
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Practice managers
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Medical physicians
Klara FAQ
Is Klara free?
Yes. Klara is free to use and does not require a credit card.
Is Klara safe to use?
Klara is operated by Modernizing Medicine, Inc., registered in State of Florida. It has a substantial audience that is independently measured month to month.
What are the best alternatives to Klara?
The closest alternatives to Klara are Emitrr, Greetmate and ScribeMD. You can compare them side by side in the alternatives section further down this page.
What does Klara do with my data?
Its privacy policy states that personal data is sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.
Does Klara have an API?
Yes. Klara offers an API, so you can call it from your own applications instead of using the interface directly.
Who made Klara?
Klara is built and operated by Modernizing Medicine, Inc., a company registered in State of Florida.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
