Omnichannel AI Agents
The best 50 Omnichannel AI Agents tools - Free & Paid
Explore 50 AI for Omnichannel AI Agents
OmniAIVideo.ai is a multimodal AI video generator that creates productions from text, images, audio, and video inputs with synchronized sound. It offers configurable aspect ratios, up to 4K resolution, and export-ready formats for social media, ads, and branded content.
Freemium
- $9.90/mo
Omnichannel AI agents trained on FAQs, transcripts, CRM notes and SOPs automate voice, email, chat and SMS support, sales and scheduling for SMBs, preserving brand tone, integrating with CRM/websites and improving response times and lead capture.
- $299/mo
Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Kl
Subscription
- $2000/mo
Aomni trains AI agents on company data to produce reports and outreach messages. It aggregates contacts from 20+ sources for decisionāmaker profiles and emails or LinkedIn messages, integrating with CRMs to cut research time and improve reply and close rates.
Free trial
Omni Channel Outreach System automates and centralizes outbound campaigns across email, LinkedIn, and other platforms. It delivers AIāgenerated templates, realātime lead updates, warmāup for deliverability, and seamless CRM integration for scalable, dataādriven sales outreach.
Freemium
Botnoi AI Chatbot lets users build noācode chat and voicebots for LINE, Messenger, WhatsApp, web chat, and calls. It autoāconfigures agents, pulls knowledge from documents and web content, connects to business systems, and provides realātime analytics to improve service.
Subscription
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
Jio Haptik lets enterprises build AI agents that manage chat, voice, and messaging across multiple channels, using multiālanguage NLP, RAGāenabled knowledge integration, dynamic routing, human handoffs, and secure analytics dashboards.
Free
- $9.99/mo
Kommunicate is a noācode AI customerāservice platform that deploys a single AI agent across web, WhatsApp, email, and mobile. It learns from docs, routes simple queries, flags edge cases, and integrates with CRM, ticketing, and CMS tools for unified support.
Paid
- $8.33/mo
UChat AI Agent creates noācode chatbots for Web, WhatsApp, Messenger, Instagram, Telegram, and SMS via a dragāandādrop builder. It supports GPT, Claude, Gemini, and realātime function calls, plus a unified CRM, analytics, and integrations with Shopify, HubSpot, Zapier, Stripe, and Calendly.
Freemium
Siena AI is an empathic customer service platform leveraging AI and human empathy for seamless omnichannel management. It resolves issues with personalized interactions, quick responses, and real-time knowledge support across various channels.
Freemium
Aissist delivers a digital workforce that automates service and sales workflows, offering endātoāend reasoning, native integration to major CRM platforms, omniāchannel support, multiāagent collaboration, enterprise governance, and 65+ālanguage processing of text, image, video, and voice.
Freemium
- $0.05
OneContact unifies voice, chat, WhatsApp, and social media into a single contactācenter interface, offering realātime agent assistance, bot automation, sentiment analysis, quality monitoring, workforce optimization, and CRM integration for global scalability.
Free
AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.
Freemium
- $99/mo
Smartly.AI is a noācode platform that lets businesses build, deploy, and monitor AI agents to answer customer queries 24/7. It uses Retrieval Augmented Generation to cut development time and supports major LLMs and multiple channels for scalable, multilingual service.
Freemium
Jarvis Helpdesk delivers AIāpowered support across 10+ channels, automating common queries and routine tasks. Its AI Copilot gives realātime agent suggestions, while live chat, knowledge bases, routing, and performance monitoring streamline operations.
Freemium
- $6.67/mo
Nextiva AI Customer Experience Platform unifies voice, video, chat, email, and social media into one interface, using XBert to automate routine interactions and route inquiries. It provides assistance, transcription, analytics, and integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Work
Freemium
- $15/mo
Cognigy.AI delivers AIāpowered agents for voice, chat, and messaging that automate customer interactions across multiple contactācenter platforms. Realātime translation, 99āÆ% routing accuracy, up to 70āÆ% handleātime reduction, and AI Ops management streamline operations.
Freemium
Voiceflow enables teams to create, test, and deploy AIāpowered conversational agents across chat, voice, phone, and web without coding. Its visual editor, realātime collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.
Free
- $50/mo
24]7.ai Engagement Cloud is an AI-powered omnichannel CX platform for campaign management, conversation automation, generative AI, interaction analytics and agent assist, enabling personalized acquisition and self-service across web, chat, voice and video to improve resolution and efficiency.
Freemium
VāRetail AI provides a live visitor dashboard and realātime chat, voice, or lowābandwidth video support for remote site navigation. Its AI offers contextual product suggestions, sentimentāaware dialogue, and automatic omnichannel retargeting, boosting conversions across B2B and B2C eācommerce.
Freemium
- $29/mo
ChatBotKit is an AI agent platform enabling developers to create, test, and deploy autonomous agents for apps, websites, and messaging services. It supports multiple AI providers, offers memory, custom tools, and enterprise compliance features.
Freemium
- $25/mo
11 ai is a voice assistant using ElevenLabs Agents that enables voice-driven task management, customer research, ticket updates, and team messaging via integrations with Perplexity, Linear, and Slack, supporting private MCP servers and fast voice cloning across 5,000+ voices.
Freemium
Synthflow automates inbound and outbound phone calls with naturalālanguage voice AI, qualifying leads, booking appointments, and resolving inquiries in realāestate, hospitality, healthcare, BPO, and tech. It offers a visual flow builder, test center, and full SOCāÆ2, HIPAA, PCIāÆDSS, GDPR compliance.
Freemium
- $2000/mo
klink.cloud centralizes live chat, messaging, and phone support into a single dashboard. AI chatbots and agents resolve up to 80āÆ% of tickets, while realātime analytics track response time, SLA, and CSAT. Integrates with CRMs, WhatsApp, Telegram, email, and SIP.
Freemium
AgentX is a multi-agent AI platform for building, training, and deploying conversational agents using a no-code visual builder or developer tools, supporting multiple LLMs, RAG knowledge connectors, omnichannel deployment, integrations, analytics, voice, and on-premise options.
Free
Omakase.ai is a voice AI chatbot that converts websites into interactive voice sales agents for real-time customer conversations. It offers setup via URL, context-aware responses, guided selling, and analytics without requiring technical expertise.
Free trial
Amplemarket uses AI to generate highāquality leads, analyze intent signals and competitive data, and create personalized multichannel outreach. It offers deliverability monitoring, realātime analytics, workflow automation, data enrichment, and a unified conversation hub for sales teams.
Free trial
Polyai is an AI-powered voice assistance tool that delivers brand experiences and accurate resolutions to customers in various industries.
Freemium
Octocom is an AIāfirst support platform that syncs with Zendesk, Gorgias, and major eācommerce catalogs. It offers omnichannel service (email, Instagram, Messenger, WhatsApp, SMS), autoāresolves 90āÆ% of tickets, provides AI product recommendations, upsells, and order tracking, and supports 100+ lang
Subscription
- $100/mo
Ivy.ai builds noācode chatbots that ingest an organizationās content and deliver consistent answers via SMS, email, IVR, voice assistants, and live chat. It supports 100+ languages, compliance, analytics, and integrations, cutting call/email volume and freeing staff.
Freemium
Agentz automates realātime customer engagement across voice, SMS, web, and social channels. Its dragāandādrop flow builder and selfālearning responses handle missed calls, webforms, and inquiries without coding, and it integrates with existing databases and systems.
Paid
- $29
Richpanel is an AI-powered e-commerce customer service tool that provides a unified platform for multichannel support, automation, analytics, and integrations. Its advanced AI features accelerate response times, boost efficiency, and optimize customer support processes.
Free trial
Forethought automates ticket routing, classification, and resolution across chat, email, voice, and Slack. It learns from past tickets, gives realātime agent insights, and can resolve many inquiries, reducing response time and workload.
Freemium
Dante AI automates customer support across chat, voice, and phone, pulling realātime answers from websites or documents. It escalates to humans, logs conversation history, integrates with web, WhatsApp, Instagram, Slack, Teams, Zapier, and manages leads, appointments, and bookings.
Subscription
- $29/mo
DigitalGenius automates endātoāend customer support for eācommerce brands, integrating with shipping, ERP, payment, and loyalty systems. It uses conversational AI to track orders, resolve issues, proactively offer replacements, upsells, and warranty claims.
Paid
Cloodot consolidates sales and support conversations from email, WhatsApp, Facebook Messenger, and Instagram into a single inbox, automatically routing messages to AI or humans, enabling noācode automation for CRM updates, ticketing, booking, with realātime analytics, endātoāend encryption, and mult
Free trial
- $9.99/mo
BotPenguin lets users build codeāfree chatbots for websites, WhatsApp, Facebook, Instagram, Telegram, and Microsoft Teams. A dragāandādrop editor, unified inbox, analytics, multilingual support, custom AI personas, automation, and 80+ integrations streamline marketing, sales, and support.
Paid
Teloz consolidates calls, chat, video, and fax into an omnichannel interface, automating routing with an ACD engine and tools like sentiment analysis. It integrates with CRM, offers realātime analytics, and supports multiādevice sync for efficient customer service.
Paid
Bland AI replaces legacy IVR with conversational AI, enabling noācode configuration of voice, SMS, and chat agents for calls, scheduling, intake, logistics, and verification. It offers custom voices, SIP/API support, bulk dialing, realātime monitoring, and compliance guardrails.
Subscription
- $0.12
UIB is an AIādriven communications platform that unifies SMS, WhatsApp, TikTok, Messenger, email, and voice into a single dashboard. It offers secure APIs, NLP chatbot support, and automated workflows for order updates, abandonedācart recovery, scheduling, and realātime tracking.
Free trial
Botsplash is an AI engagement platform that automates chat, voice and text across web, SMS and RCS, centralizes omnichannel conversations, qualifies leads, schedules appointments and integrates with Salesforce/CRM to improve response times, follow-ups and retention.
Freemium
Voice AI platform that builds conversational agents in five clicks, automating support, sales, and billing calls. It integrates natively with CRMs and databases for realātime actions, supports multiāOS softphones, and records transcriptions for audits.
Free
Manifest AI is a GPTāpowered sales associate for Shopify that provides 24/7 product recommendations, order tracking, and support. It offers 500+ preābuilt agents, a noācode studio, trains on store data, delivers analytics, and integrates with helpādesk, WhatsApp, Instagram, and email.
Free trial
Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
Free trial
- $10/mo
LiveChatAI uses GPTā4o to transform a knowledge base into a chatbot that autoāresolves ~70āÆ% of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.
Freemium
- $39/mo
TalentRecruit streamlines hiring with AIādriven sourcing, a virtual recruiter, and automated interview scheduling. It offers biasāfree ranking, multiāchannel posting, ruleābased offer templates, digital signatures, realātime status tracking, branded onboarding portals, and an analytics dashboard for
Free
Tactful centralizes customer messages from WhatsApp, Instagram, Facebook, email, SMS, and web chat into a single inbox. It provides noācode workflow builders, realātime analytics, AIādriven routine support, and API integration to boost efficiency and customer satisfaction.
Subscription