Multichannel Customer Bot
The best 50 Multichannel Customer Bot AI tools - Free & Paid
Explore 50 AI for Multichannel Customer Bot
Botnoi AI Chatbot lets users build noācode chat and voicebots for LINE, Messenger, WhatsApp, web chat, and calls. It autoāconfigures agents, pulls knowledge from documents and web content, connects to business systems, and provides realātime analytics to improve service.
Subscription
BotPenguin lets users build codeāfree chatbots for websites, WhatsApp, Facebook, Instagram, Telegram, and Microsoft Teams. A dragāandādrop editor, unified inbox, analytics, multilingual support, custom AI personas, automation, and 80+ integrations streamline marketing, sales, and support.
Paid
Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Kl
Subscription
- $2000/mo
Notbot automates WhatsApp interactions with chatbots, broadcast messaging, and a unified inbox. Dragāandādrop bot builder, CRM integration, API support, workflow automation, eācommerce features, and 24āhour response capabilities boost engagement and sales.
Free
Omnichannel AI agents trained on FAQs, transcripts, CRM notes and SOPs automate voice, email, chat and SMS support, sales and scheduling for SMBs, preserving brand tone, integrating with CRM/websites and improving response times and lead capture.
- $299/mo
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
WhatsApp Business Solution is an omnichannel platform that enhances customer engagement with customizable chatbots, bulk messaging, a shared inbox, and live chat integration, while also enabling contact segmentation and automated marketing campaigns for improved operational efficiency.
Free trial
OneContact unifies voice, chat, WhatsApp, and social media into a single contactācenter interface, offering realātime agent assistance, bot automation, sentiment analysis, quality monitoring, workforce optimization, and CRM integration for global scalability.
Free
CloseBot automates creation and deployment of conversational AI agents across web, SMS, Facebook, Instagram, WhatsApp, and more. It handles appointment booking, lead qualification, and multilingual support with LLMs, enabling 24/7 realātime engagement, faster responses, and higher conversions.
Freemium
mybot.chat allows users to create customizable AI chatbots for customer support and lead generation without coding. It offers 24/7 assistance, lead qualification, data encryption, and memory features for continuous learning and improved response relevance.
Free trial
Cloodot consolidates sales and support conversations from email, WhatsApp, Facebook Messenger, and Instagram into a single inbox, automatically routing messages to AI or humans, enabling noācode automation for CRM updates, ticketing, booking, with realātime analytics, endātoāend encryption, and mult
Free trial
- $9.99/mo
ChatBotKit is an AI agent platform enabling developers to create, test, and deploy autonomous agents for apps, websites, and messaging services. It supports multiple AI providers, offers memory, custom tools, and enterprise compliance features.
Freemium
- $25/mo
Callbell is a customer support platform that centralizes communication across messaging apps like WhatsApp and Facebook Messenger. It features team collaboration tools, chatbots for automation, and analytics, streamlining customer interaction and support processes.
Freemium
- $15/mo
BestChat automates support, lead qualification, and product recommendations for Shopify, Wix, and WordPress stores. It integrates with Facebook, Instagram, WhatsApp, and email, offers multilingual service, realātime order tracking, and secure analytics, cutting agent workload by up to 87%.
Free
AI Chatbot is a GPTāpowered platform that delivers 24/7, errorāfree support with global personalization and multilingual capability. It customizes responses using company FAQs, autoāescalates to humans, and offers easy integration for any business size.
Free
UIB is an AIādriven communications platform that unifies SMS, WhatsApp, TikTok, Messenger, email, and voice into a single dashboard. It offers secure APIs, NLP chatbot support, and automated workflows for order updates, abandonedācart recovery, scheduling, and realātime tracking.
Free trial
WiiChat automates realātime conversations on websites, WhatsApp, Instagram, and Messenger, delivering toneāmatched responses and voice support. It imports documents for expert replies, qualifies leads, tracks interactions, and integrates via API/webhooks with Facebook, Shopify, HubSpot, and more.
Paid
Voiceflow enables teams to create, test, and deploy AIāpowered conversational agents across chat, voice, phone, and web without coding. Its visual editor, realātime collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.
Free
- $50/mo
Chat Breezes centralizes WhatsApp, Instagram, Facebook, X, and more into a single inbox. It offers realātime automation, AIāassisted messaging, analytics, and eācommerce integration for Shopify and WooCommerce, helping teams streamline support, sales, and marketing.
Paid
- $10/mo
Jarvis Helpdesk delivers AIāpowered support across 10+ channels, automating common queries and routine tasks. Its AI Copilot gives realātime agent suggestions, while live chat, knowledge bases, routing, and performance monitoring streamline operations.
Freemium
- $6.67/mo
Botsailor is an automation platform for e-commerce that enhances customer engagement through chatbots across various messaging channels. It optimizes order management, generates leads, and supports API integrations for improved digital interactions and operational efficiency.
Subscription
Freebot is an AI tool that streamlines customer service interactions by navigating phone menus, managing negotiations, and securing timely callbacks from human agents. It operates 24/7, tracks documents, and prioritizes data privacy with bank-level encryption.
Freemium
Enterprise Bot unifies voice, email, and chat into a single AI engine, automating call routing, agent assistance, and selfāservice chat. It integrates with CRMs and CCaaS, reduces manual effort, shortens handling time, and maintains security and compliance.
Freemium
UChat AI Agent creates noācode chatbots for Web, WhatsApp, Messenger, Instagram, Telegram, and SMS via a dragāandādrop builder. It supports GPT, Claude, Gemini, and realātime function calls, plus a unified CRM, analytics, and integrations with Shopify, HubSpot, Zapier, Stripe, and Calendly.
Freemium
ChatDaddy unifies WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and email into a single workspace with a shared team inbox. AIāpowered chatbots route inquiries, while automation, CRM, and compliance tools streamline support, sales, and marketing workflows.
Subscription
Wasapi consolidates WhatsApp customer interactions into a single interface, automatically assigning chats to agents and tracking them in realātime. It integrates with CRMs, eācommerce, and payment systems, supports AI assistants and mass messaging, and offers a mobile app for remote agents.
Freemium
Kommunicate is a noācode AI customerāservice platform that deploys a single AI agent across web, WhatsApp, email, and mobile. It learns from docs, routes simple queries, flags edge cases, and integrates with CRM, ticketing, and CMS tools for unified support.
Paid
- $8.33/mo
Omni Channel Outreach System automates and centralizes outbound campaigns across email, LinkedIn, and other platforms. It delivers AIāgenerated templates, realātime lead updates, warmāup for deliverability, and seamless CRM integration for scalable, dataādriven sales outreach.
Freemium
Nextiva AI Customer Experience Platform unifies voice, video, chat, email, and social media into one interface, using XBert to automate routine interactions and route inquiries. It provides assistance, transcription, analytics, and integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Work
Freemium
- $15/mo
Chatbase builds and deploys AI customer support agents trained on business data, integrates with CRMs, Zendesk, Slack and WhatsApp, enables automated workflows, human escalation, analytics, multilingual support, and security controls (SOC 2, encryption).
Freemium
- $32/mo
Dante AI automates customer support across chat, voice, and phone, pulling realātime answers from websites or documents. It escalates to humans, logs conversation history, integrates with web, WhatsApp, Instagram, Slack, Teams, Zapier, and manages leads, appointments, and bookings.
Subscription
- $29/mo
eLBot is a WhatsApp and Telegram chatbot that uses OpenAIātrained neural nets to answer business, technical, and general queries in real time. It captures leads, automates conversations, and creates content, operating 24/7 with secure privacy.
Free
Mixdesk is an AI-driven platform that integrates multiple communication channels for global marketing and customer service. It enhances customer engagement through automated workflows, personalized responses, and AI-driven insights for optimized strategies.
Freemium
Octocom is an AIāfirst support platform that syncs with Zendesk, Gorgias, and major eācommerce catalogs. It offers omnichannel service (email, Instagram, Messenger, WhatsApp, SMS), autoāresolves 90āÆ% of tickets, provides AI product recommendations, upsells, and order tracking, and supports 100+ lang
Subscription
- $100/mo
Botly is a mobileāfirst web CRM and AI chatbot for OnlyFans creators that autoāgenerates multiālanguage message drafts, tracks fan behavior and spending, offers analytics dashboards, lets users manage fan lists, schedule posts, and supports highāvolume outreach with priority assistance.
Subscription
- $47/mo
Botsplash is an AI engagement platform that automates chat, voice and text across web, SMS and RCS, centralizes omnichannel conversations, qualifies leads, schedules appointments and integrates with Salesforce/CRM to improve response times, follow-ups and retention.
Freemium
Richpanel is an AI-powered e-commerce customer service tool that provides a unified platform for multichannel support, automation, analytics, and integrations. Its advanced AI features accelerate response times, boost efficiency, and optimize customer support processes.
Free trial
ServisBOT delivers AIāpowered agents that automate complex customer interactions across multiple channels while ensuring compliance, auditability, and human oversight. Integrated with legacy systems, it provides realātime insights, reduces costs, and boosts customer satisfaction.
Freemium
LiveChatAI uses GPTā4o to transform a knowledge base into a chatbot that autoāresolves ~70āÆ% of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.
Freemium
- $39/mo
ChatBotBuilderAI lets users design and deploy custom chatbots and GPTs across websites, social media, email, and voice. It integrates with thousands of apps, supports personalization, multiāchannel delivery, and provides analytics for engagement and conversion insights.
Subscription
- $49/mo
Polyai is an AI-powered voice assistance tool that delivers brand experiences and accurate resolutions to customers in various industries.
Freemium
VanChat is a noācode Shopify AI assistant that handles 97āÆ% of customer queries autonomously, offering realātime learning, personalized product recommendations, order tracking, multilingual support, and seamless handāoff to human agents while providing conversion analytics.
Paid
- $9/mo
The Fin2 AI chatbot is an AI-powered customer service tool that accurately answers customer questions and reduces support volume and resolution times.
Freemium
Smartly.AI is a noācode platform that lets businesses build, deploy, and monitor AI agents to answer customer queries 24/7. It uses Retrieval Augmented Generation to cut development time and supports major LLMs and multiple channels for scalable, multilingual service.
Freemium
Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
Free trial
- $10/mo
Markopolo tracks anonymous visitors, analyzes 384 signals, and predicts purchase intent. It delivers realātime 1:1 outreach via email, SMS, WhatsApp, voice, and push, plus instant cart recovery. Supports 50+ languages, cultural intelligence, and integrates with existing systems for unified journeys.
Freemium
- $79
Jio Haptik lets enterprises build AI agents that manage chat, voice, and messaging across multiple channels, using multiālanguage NLP, RAGāenabled knowledge integration, dynamic routing, human handoffs, and secure analytics dashboards.
Free
- $9.99/mo
Chatclient lets businesses build ChatGPTābased chatbots trained on uploaded content. It supports 95+ languages, autoāretraining, custom personas, and whiteālabel deployment, and integrates with Slack, WhatsApp, Zapier, APIs, and web/mobile apps.
Freemium