70 Top AI call center analytics solution tools
Explore the top 70 AI tools for call center analytics solution. Compare features, use cases, and pricing to find the perfect solution for your needs. Discover even more specialized AI tools with our AI-powered search.
Tools for: call center analytics solution
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Simple Phones is an AI tool for customer service needs that uses Google Text-to-Speech technology to create an AI agent and forward missed calls or provide a new number for customers.
Infinity Call Analytics Software enhances businesses by extracting valuable insights from customer calls. It bridges call data with customer journeys, utilizing advanced features like Smart Match to optimize c .. Show more
DialSense by Dynopii streamlines customer interactions through AI voice assistants, offering quick resolutions and round-the-clock support. Enhance satisfaction, cut costs, and free up agents for complex tasks, .. Show more
The OneContact Suit is an AI-powered cloud contact center software with various features and a worldwide partner network in over 40 countries.
Sonero is an AI tool that boosts customer calls and nurtures relationships for client-facing teams. It achieves this through predictive analytics, centralized insights, automated transcription, and sentiment a .. Show more
Nextiva is an AI-driven platform transforming customer interactions by automating conversations across multiple channels. It offers unified support for voice, video, SMS, and more, reducing costs by up to 30% w .. Show more
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Tool Description: mtalkz is an AI-powered communication platform providing SMS, WhatsApp, RCS, voice, and email services. It enables effective customer engagement through features like OTPs and interactive Wha .. Show more
toma simplifies phone call automation, smoothly integrating with existing systems. It efficiently manages 24/7 calls using custom demos, easy onboarding, and offers control over fallbacks and interventions, ul .. Show more
Zencall
5ZenCall is an AI-powered tool for call handling that sends information and links via text message and email, allows for prompt testing, provides a free phone number and call redirection, and has a dedicated onb .. Show more
AI Tool (008 Agent): Open-source softphone with advanced VoIP communication. Simplifies call handling, optimizes event logging, and provides CRM integration, speech-to-text, sentiment analysis, and summarizati .. Show more
Qlient AI: Revolutionary 24/7 call intake system with lifelike voices. Automates call summaries, scheduling, recording, and delivers personalized experiences using advanced NLP.
Help.center is an AI-powered knowledge base platform that reduces support tickets by up to 50% with features like AI search and chatbot functionality. It's user-friendly, multilingual and allows for easy import .. Show more
Smartersales is a sales call data management tool that simplifies CRM data entry, records calls for analysis, provides instant feedback, and offers customizable dashboards and email reports.
Simple Analytics AI: Revolutionizes chat analytics by providing instant insights via question-answer interactions. Offers comparison, trend analysis, and visualizations for data-driven decision-making in an in .. Show more
ChatKPI is an AI-driven data analyst tailored for Shopify store owners, offering personalized business metrics and insights through text messaging. It tracks sales, product popularity, and customer behavior in .. Show more
Agent4 is a 24/7 AI-powered virtual agent tool for businesses providing exceptional phone support with advanced features such as custom interactions, real-time responses, summarized voicemails, and robocall fil .. Show more
Aurelian Systems offers an AI-powered operator for handling non-emergency calls efficiently. It can route, triage, and resolve calls like a real dispatcher, ensuring seamless call management for call centers.
NovaTalks.ai is an omnichannel platform for customer care and sales optimization. It provides innovative tools to manage digital channels, utilizing automated responses and big data text analytics to streamlin .. Show more
Glass is an omnichannel CRM tool that simplifies warranty registration and automates tasks. It delivers smooth customer support across platforms, offering real-time data, automated processes, multi-channel eng .. Show more
Chatlas is a powerful AI chatbot revolutionizing customer communication with innovative and free AI-driven chat for businesses. It offers seamless 24/7 support, advanced website indexing, document integration, .. Show more
Convolinx is an AI virtual receptionist that optimizes business call handling, resolving inquiries around the clock. It provides cost-effective customer support, customizable interactions, and simplifies appoi .. Show more
InteractIQ is an AI-driven customer service tool that optimizes ticket management via automated categorization and instant responses through its chatbot. It provides multilingual support, customizable chatbot .. Show more
Scandilytics AI is an ecommerce solution with three key components: Data Analyst AI for store performance insights, Business Analyst AI for custom strategies, and Marketing Agent AI for efficient marketing eff .. Show more
Instadesk is an AI-driven tool that revolutionizes customer service through intelligent ticketing, bot assistance, and live chat support. It improves efficiency, customer insights, and conversions while facili .. Show more
Convozen.ai is an AI-powered conversational intelligence platform that provides sentiment analysis, compliance audit automation, agent performance management, and critical conversation insights. It enhances cu .. Show more
Click2Magic is an enterprise live chat software featuring AI chatbots for personalized customer conversations. It enables efficient management of multiple websites, handles large volumes of support queries usi .. Show more
BlandAI: AI Phone Calling Platform - Simplifies agent creation & scaling without coding; integrates APIs for seamless call transfers; enhances interactions w/ automated tasks & human-like voices; trusted in hea .. Show more
Voziq AI is a subscription-based customer retention platform that combines behavioral intelligence, intent analytics, agent guidance, and IVR routing for optimized performance. It offers predictive strategies, .. Show more
Dialogview redefines customer support with AI technology focused on satisfaction. Offering personalized interactions across channels, it eliminates wait times and automates responses for efficient and customer- .. Show more
Discover insights and trends in your data with Athenic AI, a powerful analytics platform powered by AI.
Re:amaze is an integrated customer service solution offering live chat, helpdesk, chatbots, and video calls. It features push campaigns, AI responses, customizable FAQs, real-time monitoring, and enhances effi .. Show more
Collectif.ai is an AI research tool designed for SaaS products that automates user research to unearth valuable product insights from various data sources, driving revenue growth and improving customer experien .. Show more
Narrative BI is a generative analytics platform that transforms data into clear, actionable stories for marketing, sales, and product teams.
Scandilytics AI offers an advanced Data Analyst tool that leverages AI-driven analytics to provide actionable insights, automate reporting, and empower businesses to make informed decisions for optimizing e-com .. Show more
Calenai, an AI scheduling agent with a humanlike voice, assists in qualifying leads, scheduling appointments, and making outbound calls. Simplify intake processes and boost demo rates significantly. Contact the .. Show more
Insightio AI harnesses advanced algorithms to extract crucial insights from customer conversations, prioritizes issues, and provides semantic chat. It efficiently processes various data formats, ensures accura .. Show more
phonetiks.ai is an AI tool for businesses to automate sales with virtual reps speaking 56 languages. It integrates with major CRMs, offering 24/7 human-like sales support and customer service, allowing business .. Show more
Tool_Description: Align AI is a secure analytics tool for product teams, focusing on AI app conversational data analysis. It offers intuitive dashboards, natural language processing, and enables insights, conv .. Show more
Chat2Stats is a chat-based data analysis tool that uses natural language to provide insights without the need for SQL queries, and offers both hosted and self-hosted versions.
Paka AI delivers customizable AI chatbots and IVR systems for optimized customer experiences and call management. It provides personalized, around-the-clock interactive responses to ensure superior customer sa .. Show more
dbnix AI provides enterprise-grade solutions for workspace automation, contact center AI, inventory management, and database AI. Customize it for your organization's needs to improve efficiency and decision-mak .. Show more
Herodesk is an all-in-one helpdesk solution for SMBs, centralizing customer interactions across various channels. It boosts efficiency in customer service by offering e-commerce integrations and simple setup.
June is a product analytics tool tailored for B2B SaaS businesses. It empowers users with features like product analytics, feature reports, and a qualification bot, enabling effortless data-driven decision-maki .. Show more
An all-in-one people analytics and coaching suite that uses AI to provide real-time developmental coaching.
Qualli's Feedback Center simplifies feedback management by consolidating insights from various sources into one platform. Conduct web and mobile surveys for real-time data collection, with an AI assistant for i .. Show more
The String AI tool provides efficient data analysis and communication tools to businesses.
Venixs revolutionizes customer success with an AI-driven system that streamlines support interactions through conversational ticketing and advanced management tools. Elevate engagement with AI chatbots for effi .. Show more
Quest-1 is an AI tool that emulates your data team, delivering instant insights and analytics in just 60 seconds. Featuring natural language interaction, adaptive learning, and secure IP protection, it simplif .. Show more
AI Phone
5AI Phone, a powerful tool that simplifies crucial phone calls handling. With real-time AI transcription, highlights, translation and summaries, you'll never miss any important details during your conversations.
Pitch Patterns is an AI tool that enhances sales performance by analyzing top performers' calls. It automates analysis to identify winning pitch patterns for successful deal closures, providing insights into em .. Show more
Hal9
5Hal9 is an AI tool that facilitates data-driven decision making through conversational analysis of cloud data, emphasizing data security and seamless integration with existing systems.
Knowmax is an AI-powered knowledge management platform with omnichannel capabilities and custom experiences for various industries.
Twine is an AI-powered tool that automates call follow-up, booking, customer service, review prompting, payment links and invoicing, available 24/7.
Anantya.ai is a versatile business platform for conversational engagement. It provides SMS backup, WhatsApp marketing, live agents, chatbots, analytics, and commerce support for sales boost. Secure WhatsApp au .. Show more
Contakt Gen AI is a versatile conversational CRM tool driven by generative AI, catering to various industries. It provides advanced features like web Q&A support, sales assistance, smart chat agents, behaviora .. Show more
ChatCSV
5ChatCSV is a personal data analyst tool that allows users to upload CSV files and ask questions about the data, with visualizations and sharing capabilities.