What is Altnativ?
Altnativ
Real‑time voice AI that handles customer calls 24/7, routing, booking, and FAQs without new phone numbers.
Integrates directly with existing VoIP, CRM (Salesforce, Oracle, Microsoft), ERP, and calendar systems, preserving current workflows.
Provides multilingual support, automatic transcription, sentiment analysis, and script adherence in real time.
Delivers enterprise‑grade security, on‑prem, private cloud, or hybrid deployment, encrypted logs, and no exposure of public models.
Offers real‑time analytics, quality assurance, and compliance‑ready audit trails for every conversation.
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Altnativ's key features
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24/7 AI voice agents, multilang
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Integration with existing phone, CRM, ERP
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Enterprise-grade security, encrypted logs
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Real-time analytics, sentiment detection
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Omnichannel AI assistant for internal teams
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No new phone number, zero downtime
Altnativ use cases
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Automate 24/7 customer call routing and booking in a private‑cloud environment, with real‑time sentiment analysis and audit‑ready logs for compliance
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Integrate multilingual call transcription with your CRM and ERP to automatically populate customer records and generate actionable analytics, ensuring data privacy with encrypted logs
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Deploy an omnichannel internal assistant that enforces scripts and routes support calls across VoIP and calendar systems, providing instant compliance audit trails and on‑prem deployment for regulated industries
Who is it for?
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Customer support agents
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Business innovators
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Voice developers
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Data analytics teams
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Integration engineers