AI Customer Engagement Platform
The best 50 AI Customer Engagement Platform tools - Free & Paid
Explore 50 AI for AI Customer Engagement Platform
aiOS is an AI marketing automation platform that orchestrates GPT, Claude, and Gemini models with 1,200+ agentic skills to automate content creation, ad optimization, lead generation, and multi-channel publishing. It unifies sales, marketing, and operations workflows through a central dashboard wit
Free trial
24]7.ai Engagement Cloud is an AI-powered omnichannel CX platform for campaign management, conversation automation, generative AI, interaction analytics and agent assist, enabling personalized acquisition and self-service across web, chat, voice and video to improve resolution and efficiency.
Freemium
AIHelp is a customer‑service platform offering AI‑powered chatbots, live messaging, push notifications, and auto‑form tools. It provides a mobile SDK and web API for embedding customizable chat, AI assistants, and workflow automation, enabling high‑scale, low‑response‑time support.
Freemium
- $46/mo
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
InfluencerMarketing.ai streamlines influencer discovery, outreach, and measurement using AI‑powered natural‑language search. It centralizes briefs, payouts, and performance tracking, integrates with e‑commerce, payment, and CRM systems, and delivers secure, multi‑market dashboards with industry benc
Free
- $1200/mo
ChatIQ AI is a customizable chatbot and ticketing platform that integrates via a widget, trains on company documents to answer queries, auto‑categorizes tickets, and provides real‑time performance dashboards for support teams.
Subscription
- $7/mo
Gleap unifies customer support across channels, offering AI agents, live chat, email automation, and onboarding tools. It captures real‑time bug reports and feedback, links tickets to product roadmaps, and enables team collaboration from one dashboard.
Freemium
- $39/mo
My AskAI integrates into helpdesk platforms, automatically answering up to 75 % of tickets by learning from internal docs. It supports multilingual chat, live translation, intelligent escalation, Copilot drafts, insights, API customer data, with isolated encryption.
Subscription
- $199/mo
Siena AI is an empathic customer service platform leveraging AI and human empathy for seamless omnichannel management. It resolves issues with personalized interactions, quick responses, and real-time knowledge support across various channels.
Freemium
AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.
Freemium
- $99/mo
Dialpad is an AI-driven communication platform that facilitates customer interactions via voice, chat, SMS, and email. It integrates with popular apps and offers real-time insights, automated notes, and robust security features for efficient customer support.
Freemium
Socialhub.AI unifies enterprise data from 50+ systems into a cloud‑native data fabric, enabling AI agents to deliver market research, predictive analytics, automated campaign creation, and multichannel loyalty engagement while ensuring SOC 2 and GDPR compliance.
Subscription
AI Soft Mart is a platform that helps businesses find VoIP software solutions, offering seamless communication, smart analytics, and advanced automation tools while ensuring high uptime and comprehensive customer support for streamlined workflows and enhanced productivity.
Free
EngageAI automates customer conversations across chat, voice, and avatar channels, handling tickets, FAQs, and service requests. It qualifies leads, schedules appointments, and routes incidents, integrating with 1,000+ apps while ensuring data governance for scalable enterprise deployments.
Freemium
Jio Haptik lets enterprises build AI agents that manage chat, voice, and messaging across multiple channels, using multi‑language NLP, RAG‑enabled knowledge integration, dynamic routing, human handoffs, and secure analytics dashboards.
Free
- $9.99/mo
Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Kl
Subscription
- $2000/mo
Nextiva AI Customer Experience Platform unifies voice, video, chat, email, and social media into one interface, using XBert to automate routine interactions and route inquiries. It provides assistance, transcription, analytics, and integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Work
Freemium
- $15/mo
CustomerIQ captures and transcribes emails, calls, and meetings from Gmail, Outlook, phone systems, and insurance AMS or Salesforce. It auto‑creates real‑time CRM records, drafts follow‑up messages, prioritizes actions, and offers coaching insights to improve response times and pipeline visibility.
Freemium
- $50/mo
OneAI’s AI Phone Call Agent automates phone, SMS, and WhatsApp campaigns with an AI‑native dialer, real‑time lead qualification, CRM integration, 5‑second callbacks, and detailed analytics for scalable, compliant sales outreach.
Freemium
Afiniti CX AI enhances customer experience through AI-driven personalization, utilizing data analytics to optimize interactions. Its technologies aim to improve productivity, customer satisfaction, and measurable business outcomes across industries like telecommunications, finance, and healthcare.
Freemium
Zaia automates support and sales using autonomous AI agents, enabling quick integration with messaging platforms like WhatsApp and Instagram. It features lead qualification, meeting scheduling, and ticket redirection, enhancing customer engagement and streamlining operations.
Freemium
Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
Free trial
- $10/mo
Journey consolidates PDFs, spreadsheets, presentations, videos, and cloud links into a single web page for easy outbound communication. It tracks recipient engagement, shows viewing time, highlights focus areas, and syncs with cloud services and CRMs to keep content current.
Freemium
Upfluence is an influencer marketing platform and AI campaign co‑pilot that streamlines creator discovery across major social networks, automates outreach and onboarding, manages campaigns (promo codes, gifting, affiliates) and provides integrated analytics, payments and e‑commerce integrations.
Freemium
Impel AI centralizes dealership operations, automating sales, service, marketing, and merchandising. Its AI‑driven platform offers real‑time insights, 24/7 conversational lead handling, predictive maintenance scheduling, and campaign automation while maintaining SOC 2 Type II compliance.
Freemium
Agentz automates real‑time customer engagement across voice, SMS, web, and social channels. Its drag‑and‑drop flow builder and self‑learning responses handle missed calls, webforms, and inquiries without coding, and it integrates with existing databases and systems.
Paid
- $29
Athena AI is an AI‑powered chatbot that automates customer communication across web widgets, WhatsApp, Telegram, social networks, and marketplace platforms. It handles inquiries, qualifies leads, screens candidates, and offers 24/7 support with CRM integration, no‑code flow design, and real‑time ana
Paid
- $99/mo
OneContact unifies voice, chat, WhatsApp, and social media into a single contact‑center interface, offering real‑time agent assistance, bot automation, sentiment analysis, quality monitoring, workforce optimization, and CRM integration for global scalability.
Free
Livex AI enhances customer interactions through AI chat, voice agents, and search, automating engagement to reduce churn and support costs. Its real-time data insights boost retention strategies, with a focus on security and compliance.
Subscription
Kommunicate is a no‑code AI customer‑service platform that deploys a single AI agent across web, WhatsApp, email, and mobile. It learns from docs, routes simple queries, flags edge cases, and integrates with CRM, ticketing, and CMS tools for unified support.
Paid
- $8.33/mo
AILandingPage.ai is an AI-powered platform that builds mobile-responsive landing pages without coding. It offers real-time editing, SEO optimization, and one-click publishing to launch your site instantly.
Free trial
Aissist delivers a digital workforce that automates service and sales workflows, offering end‑to‑end reasoning, native integration to major CRM platforms, omni‑channel support, multi‑agent collaboration, enterprise governance, and 65+‑language processing of text, image, video, and voice.
Freemium
- $0.05
Aiden Solutions is a customizable AI chatbot platform that enhances business communication across B2B, B2C, and internal teams with tailored responses and seamless integrations. It offers bulk document uploads, in-chat image sharing, and analytics for efficient, scalable customer and team engagement
Subscription
Voice AI platform that builds conversational agents in five clicks, automating support, sales, and billing calls. It integrates natively with CRMs and databases for real‑time actions, supports multi‑OS softphones, and records transcriptions for audits.
Free
Accio is an AI business agent that unifies product development, sourcing, trend analysis, and market launch tools, offering automated feasibility studies, supplier search, design mock‑ups, and go‑to‑market optimization integrated with Alibaba.
Subscription
Delight.ai is an AI customer experience platform that offers hyper-personalized interactions, an AI concierge, and robust communication capabilities across channels like SMS and voice, enhancing customer satisfaction and streamlining support operations for various industries.
Free trial
LiveChatAI uses GPT‑4o to transform a knowledge base into a chatbot that auto‑resolves ~70 % of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.
Freemium
- $39/mo
klink.cloud centralizes live chat, messaging, and phone support into a single dashboard. AI chatbots and agents resolve up to 80 % of tickets, while real‑time analytics track response time, SLA, and CSAT. Integrates with CRMs, WhatsApp, Telegram, email, and SIP.
Freemium
Level AI automates contact‑center QA, offers real‑time agent assistance, and analyzes every interaction for sentiment and themes. It tracks performance gaps, supports compliance with screen‑recording, and delivers contextual knowledge via Agent GPT to boost resolution and uncover upsell opportunitie
Freemium
merge.devis a get touch: an AI chatbot and conversational platform that automates lead generation and customer support across web chat, SMS, and social channels, with built-in CRM syncing and analytics for sales and marketing teams.
Freemium
Re:amaze unifies email, chat, social, SMS, VoIP, video, and push into a shared inbox, uses AI to draft replies, summarize, and analyze sentiment. Real‑time dashboards, workflow macros, co‑browsing, and integrations with Shopify, Slack, Jira, Zapier enhance support and automation.
Free trial
- $29/mo
HiJiffy Guest Communications Hub delivers real‑time AI responses to guest inquiries across web, social media, and WhatsApp. It syncs with PMS to automate pre‑check‑in, key distribution, room updates, and virtual concierge services, reducing call volume and streamlining operations.
Freemium
- $109/mo
YourGPT builds and deploys AI agents across chat, email, and voice. It supports GPT‑4, Claude, Gemini, DeepSeek, trains on PDFs, CSVs, Markdown, and integrates with Intercom, Slack, Shopify, Twilio, Zapier. SOC 2, GDPR, SSO, it automates FAQs, appointments, orders, invoices, leads.
Subscription
BIK is an AI commerce platform that offers 100+ agents for acquisition, retention, support, order management, and analytics. It integrates with Shopify, APIs, webhooks, uses NLP for tickets, translations, and AI recommendations, and gives merchants data ownership and real‑time updates.
Paid