Top Gorgias Alternatives in 2026
73.3% · recommended - 30 user reviews Free trialGorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
Best 5 Gorgias Alternatives:
29 Gorgias Alternatives & Competitors
Tool
Pricing
Rating
Popularity
Compare
#1
Certainly
AI agents automate support and marketing across multiple channels
Subscription
from $2000/mo
No reviews yet
45 popularity
▲ +27.9% MoM
#2
Re:amaze
AI-driven unified inbox automates responses and summarizes support chats
Free trial
from $29/mo
78.6%
14 reviews
59 popularity
▲ +18.6% MoM
App
#3
Powered_By
Automate omnichannel customer interactions using AI-trained, brand-tuned agents
N/A
from $299/mo
No reviews yet
32 popularity
▼ -37.6% MoM
#4
PandaChat
AI-driven support replies, automating eCommerce inquiries and ticket handling.
Free
100%
1 review
36 popularity
▲ +26.6% MoM
#5
DOO
Centralizes multichannel interactions, automates responses via AI agents.
Freemium
37.5%
8 reviews
44 popularity
▼ -59.0% MoM
#6
Aidbase
AI-powered platform automating chat, knowledge, tickets, emails
Subscription
from $29/mo
50%
1 review
39 popularity
▲ +86.5% MoM
#7
Kustomer IQ
AI-driven unified CRM for automated, contextual omnichannel customer support
N/A
from 10 queues/team $sla management $business rules & customer workflows
No reviews yet
49 popularity
▼ -13.1% MoM
#8
BoldDesk
AI-driven support inbox, auto-resolving tickets
Subscription
from $7499/mo
No reviews yet
52 popularity
▼ -9.5% MoM
App
#9
Richpanel
Unified multichannel customer support automation and analytics
Free trial
100%
1 review
57 popularity
▼ -1.2% MoM
#10
cloodot.com
AI‑driven unified inbox automates routing, tasks, and analytics
Free trial
from $9.99/mo
No reviews yet
41 popularity
▲ +2.8% MoM
#11
Kommunicate 3.0
AI-driven multi-channel customer support automation
Paid
from $8.33/mo
No reviews yet
49 popularity
▲ +26.7% MoM
#12
Desku
Optimize multichannel support with AI chatbots and automation
Free trial
from $9/mo
No reviews yet
36 popularity
▼ -25.3% MoM
#13
Octocom
AI-driven omnichannel support automating tickets, upselling, and tracking
Subscription
from $100/mo
40%
5 reviews
48 popularity
▲ +23.4% MoM
#14
DigitalGenius
AI-powered agent automates e‑commerce support, handling orders, refunds, and shipping
Paid
No reviews yet
49 popularity
#15
Nextiva
Automates customer interactions via AI, unifying voice, chat, and email.
Freemium
from $15/mo
70%
30 reviews
61 popularity
▲ +7.9% MoM
#16
AgentMail
Provision and manage AI agent inboxes with automated email parsing
Freemium
from $20/mo
100%
1 review
54 popularity
▼ -0.7% MoM
#17
EZContact
AI-powered omnichannel WhatsApp chatbot for automated messaging and lead qualification
Free trial
50%
2 reviews
36 popularity
▼ -12.3% MoM
#18
Instadesk
AI-driven omnichannel support platform automates interactions, tickets, and training.
Free
100%
1 review
39 popularity
▲ +24.6% MoM
#19
enterprisebot.ai
AI-powered platform automates and optimizes multi-channel customer engagement, boosting efficiency.
Freemium
No reviews yet
42 popularity
▲ +125.1% MoM
#20
Tactful.ai
AI-powered omnichannel customer support with automated workflows and analytics
Subscription
100%
1 review
44 popularity
▲ +225.4% MoM
#21
klink.cloud
AI‑driven unified inbox automates support, unifying chat, voice, email.
Freemium
No reviews yet
45 popularity
▼ -42.5% MoM
#22
Collab.com
AI‑driven platform centralizes channels, automates interactions, enhances agent productivity.
Free
No reviews yet
43 popularity
▼ -34.0% MoM
#23
247.ai
AI-powered omnichannel customer engagement, automation, analytics for contact centers
Freemium
No reviews yet
50 popularity
▲ +45.3% MoM
#24
Siena AI
Seamless omnichannel customer support and issue resolution
Freemium
No reviews yet
47 popularity
▲ +0.9% MoM
#25
bestchat.com
Automates eCommerce customer interactions using AI for support and sales
Free
No reviews yet
44 popularity
▲ +3.0% MoM
#26
ChatDaddy
Centralize messaging, AI routes support, automates workflows
Subscription
No reviews yet
46 popularity
▲ +141.1% MoM
#27
Kayako
AI automates customer support and ticket management workflows
Subscription
from $79/mo
No reviews yet
54 popularity
▼ -1.9% MoM
AI-driven multi-channel customer communication
Freemium
from $99/mo
100%
1 review
50 popularity
▼ -20.5% MoM
#29
Intelswift
AI automates support across channels, routing, and analytics
Subscription
100%
1 review
31 popularity
▲ +130.1% MoM
Also listed in:
E-commerce
Customer support
Omnichannel Inbox
Omnichannel chatbot
AI Agents
Chatbot builder
Frequently Asked Questions
Yes, 17 of the 29 alternatives listed here offer a free plan, including Re:amaze, PandaChat, DOO.
Tactful.ai is the fastest-growing Gorgias alternative here, with traffic up 225% month over month.