Multi Channel Conversational Agents

ConvoZen.AI deploys omni-channel AI agents across voice, chat, email, WhatsApp and social media, providing real-time agent assist, sentiment summaries, speech-to-text/TTS, analytics, knowledge base and workflow tools for contact centers, sales, compliance and onboarding.

OneContact unifies voice, chat, WhatsApp, and social media into a single contact‑center interface, offering real‑time agent assistance, bot automation, sentiment analysis, quality monitoring, workforce optimization, and CRM integration for global scalability.

Omnichannel AI agents trained on FAQs, transcripts, CRM notes and SOPs automate voice, email, chat and SMS support, sales and scheduling for SMBs, preserving brand tone, integrating with CRM/websites and improving response times and lead capture.

MultipleChat integrates ChatGPT, Claude, Gemini, Grok, and Perplexity into a single prompt, displaying each model’s output side‑by‑side. It auto‑debates, flags conflicts, provides source references, and supports document, slide, spreadsheet, and image generation with humanized style learning.

Voiceflow enables teams to create, test, and deploy AI‑powered conversational agents across chat, voice, phone, and web without coding. Its visual editor, real‑time collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.

Multimodal AI workspace integrating ChatGPT, Claude, Gemini, Grok and Husky to create and edit text, images, audio, and video, compare multiple models, build custom agents with memory, index web/Telegram for enhanced search, and support team workflows.

Omnichat is a multimodal LLM API that enables autonomous applications by integrating various AI capabilities. It enhances automation, customer service, and workflow management with human-like reasoning for better context comprehension and decision-making.

AgentX is a multi-agent AI platform for building, training, and deploying conversational agents using a no-code visual builder or developer tools, supporting multiple LLMs, RAG knowledge connectors, omnichannel deployment, integrations, analytics, voice, and on-premise options.

CloseBot automates creation and deployment of conversational AI agents across web, SMS, Facebook, Instagram, WhatsApp, and more. It handles appointment booking, lead qualification, and multilingual support with LLMs, enabling 24/7 real‑time engagement, faster responses, and higher conversions.

Botnoi AI Chatbot lets users build no‑code chat and voicebots for LINE, Messenger, WhatsApp, web chat, and calls. It auto‑configures agents, pulls knowledge from documents and web content, connects to business systems, and provides real‑time analytics to improve service.

UChat AI Agent creates no‑code chatbots for Web, WhatsApp, Messenger, Instagram, Telegram, and SMS via a drag‑and‑drop builder. It supports GPT, Claude, Gemini, and real‑time function calls, plus a unified CRM, analytics, and integrations with Shopify, HubSpot, Zapier, Stripe, and Calendly.

24]7.ai Engagement Cloud is an AI-powered omnichannel CX platform for campaign management, conversation automation, generative AI, interaction analytics and agent assist, enabling personalized acquisition and self-service across web, chat, voice and video to improve resolution and efficiency.

Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.

ChatOne is a multimodal AI chatbot platform that allows users to compare responses from multiple AI models, including ChatGPT and Claude, all in real time, enabling streamlined interactions without separate logins for each model.

ChatBotKit is an AI agent platform enabling developers to create, test, and deploy autonomous agents for apps, websites, and messaging services. It supports multiple AI providers, offers memory, custom tools, and enterprise compliance features.

Cognigy.AI delivers AI‑powered agents for voice, chat, and messaging that automate customer interactions across multiple contact‑center platforms. Real‑time translation, 99 % routing accuracy, up to 70 % handle‑time reduction, and AI Ops management streamline operations.

Kommunicate is a no‑code AI customer‑service platform that deploys a single AI agent across web, WhatsApp, email, and mobile. It learns from docs, routes simple queries, flags edge cases, and integrates with CRM, ticketing, and CMS tools for unified support.

Nextiva AI Customer Experience Platform unifies voice, video, chat, email, and social media into one interface, using XBert to automate routine interactions and route inquiries. It provides assistance, transcription, analytics, and integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Work

AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.

Jarvis Helpdesk delivers AI‑powered support across 10+ channels, automating common queries and routine tasks. Its AI Copilot gives real‑time agent suggestions, while live chat, knowledge bases, routing, and performance monitoring streamline operations.

BotPenguin lets users build code‑free chatbots for websites, WhatsApp, Facebook, Instagram, Telegram, and Microsoft Teams. A drag‑and‑drop editor, unified inbox, analytics, multilingual support, custom AI personas, automation, and 80+ integrations streamline marketing, sales, and support.

Agent One is a no‑code platform that lets businesses build white‑labeled AI assistants on custom domains. It supports OpenAI, Claude, and Gemini, offers one‑click deployment, real‑time data fetching, API integration, and multilingual analytics.

Conferbot is a no-code chatbot platform with a visual builder and industry templates, enabling omnichannel deployment (WhatsApp, Messenger, Instagram, Telegram, web, mobile SDKs), NLP-driven flows for lead capture, bookings, FAQ automation, analytics, integrations and API access.

ConversAI is a personal AI chat assistant that carries on conversations with just one click.

Botsplash is an AI engagement platform that automates chat, voice and text across web, SMS and RCS, centralizes omnichannel conversations, qualifies leads, schedules appointments and integrates with Salesforce/CRM to improve response times, follow-ups and retention.

Convai enables developers to create 3D conversational characters that perceive vision, voice, and gestures, integrate with Unity, Unreal, or WebGL, and are enriched via document uploads. It offers multilingual support, realistic animation, and scalable deployment across web, mobile, VR, and AR.

BotPress is a platform for building and managing AI agents that power contextual, stateful conversations. It features an Agent Studio for rapid creation and supports extensive integrations, knowledge bases, and custom code for automation across various industries.

Perso Interactive is a multimodal AI conversational platform delivering real-time, multilingual speech, vision and gesture interactions across PC, mobile and kiosks, with customizable avatars, TTS/voice cloning, precise lip-sync, automated video dubbing and SDK LLM integrations.

Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.

Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Kl

Ivy.ai builds no‑code chatbots that ingest an organization’s content and deliver consistent answers via SMS, email, IVR, voice assistants, and live chat. It supports 100+ languages, compliance, analytics, and integrations, cutting call/email volume and freeing staff.

Agentz automates real‑time customer engagement across voice, SMS, web, and social channels. Its drag‑and‑drop flow builder and self‑learning responses handle missed calls, webforms, and inquiries without coding, and it integrates with existing databases and systems.

Instadesk consolidates VoiceBot, ChatBot, Call Center, Live Chat, and Ticket System across 20+ channels, using multilingual speech recognition and NLP to automate ticket creation. It offers agent assistance, compliance monitoring, and training modules to improve response speed and shorten onboarding

ZEGOCLOUD Conversational AI is a comprehensive platform that provides real-time voice, video, and chat APIs. It enhances interactions with AI effects and scalable, low-latency infrastructure for applications in telehealth, education, and gaming.

ElevenAgents is a platform for building and deploying multilingual AI voice and chat agents across channels like phone and web. It offers low-latency interactions with 11,000+ voices, visual agent builders, and enterprise-grade security for customer support, scheduling, and lead qualification.

Social Intents integrates live chat and AI bots into Teams, Slack, Google Chat, Zoom, and more, delivering real‑time inbox notifications. AI learns a site in seconds, answers ~75 % of queries, hands off to humans, supports 80+ languages, and offers analytics.

Capacity is an AI support automation platform providing virtual agents, agent assist, omnichannel support (chat, voice, email, SMS, web), workflow automation, a unified knowledge base, analytics, and integrations to streamline contact center and enterprise support operations.

Jio Haptik lets enterprises build AI agents that manage chat, voice, and messaging across multiple channels, using multi‑language NLP, RAG‑enabled knowledge integration, dynamic routing, human handoffs, and secure analytics dashboards.

Enterprise Bot unifies voice, email, and chat into a single AI engine, automating call routing, agent assistance, and self‑service chat. It integrates with CRMs and CCaaS, reduces manual effort, shortens handling time, and maintains security and compliance.

Smartly.AI is a no‑code platform that lets businesses build, deploy, and monitor AI agents to answer customer queries 24/7. It uses Retrieval Augmented Generation to cut development time and supports major LLMs and multiple channels for scalable, multilingual service.

Dante AI automates customer support across chat, voice, and phone, pulling real‑time answers from websites or documents. It escalates to humans, logs conversation history, integrates with web, WhatsApp, Instagram, Slack, Teams, Zapier, and manages leads, appointments, and bookings.

Teloz consolidates calls, chat, video, and fax into an omnichannel interface, automating routing with an ACD engine and tools like sentiment analysis. It integrates with CRM, offers real‑time analytics, and supports multi‑device sync for efficient customer service.

11 ai is a voice assistant using ElevenLabs Agents that enables voice-driven task management, customer research, ticket updates, and team messaging via integrations with Perplexity, Linear, and Slack, supporting private MCP servers and fast voice cloning across 5,000+ voices.

Mava consolidates Discord, Telegram, Slack, web chat, and email into a shared inbox, automatically handling routine inquiries via AI trained on your knowledge base. It offers status tracking, automation, analytics, and unlimited agent support for scalable, multi‑channel customer service.

YesChat.ai unifies chat, music, video, and image generation in a browser platform, offering DeepSeek‑R1, GPT‑4o, and Claude 3.5 Sonnet for conversation, royalty‑free music from text, text‑to‑video, and image creation. It supports languages and customizable bots for research and marketing.

AIChatOne is a browser extension and web app that lets users chat with 30+ AI models (GPT‑5, Claude, Gemini, etc.), with real‑time browsing, document upload, voice interaction, encrypted local keys, and searchable chat history.

GPT‑trainer creates voice and text AI agents for phone, email, SMS, web chat, and social media. No‑code builder, optional API, multi‑LLM support, document training, automated workflows, real‑time escalation, CRM sync, unified inbox, EU‑hosted, SOC II/ISO 27001/GDPR compliant.

WiiChat automates real‑time conversations on websites, WhatsApp, Instagram, and Messenger, delivering tone‑matched responses and voice support. It imports documents for expert replies, qualifies leads, tracks interactions, and integrates via API/webhooks with Facebook, Shopify, HubSpot, and more.

Bland AI replaces legacy IVR with conversational agents across voice, SMS, and chat, enabling automated call handling, scheduling, lead qualification, and data extraction. Self‑hosted, low‑latency deployment, real‑time monitoring, and compliance guardrails support high‑volume outreach in finance, he

Mtalkz is a cloud communication platform offering bulk SMS, RCS, WhatsApp API, OTP, IVR, email, and chatbot services. It supplies APIs, real‑time analytics, regulatory compliance support, and scalable messaging for businesses of all sizes.