70 Top AI call center optimization tools
Explore the top 70 AI tools for call center optimization. Compare features, use cases, and pricing to find the perfect solution for your needs. Discover even more specialized AI tools with our AI-powered search.
Tools for: call center optimization
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DialSense by Dynopii streamlines customer interactions through AI voice assistants, offering quick resolutions and round-the-clock support. Enhance satisfaction, cut costs, and free up agents for complex tasks, .. Show more
Infinity Call Analytics Software enhances businesses by extracting valuable insights from customer calls. It bridges call data with customer journeys, utilizing advanced features like Smart Match to optimize c .. Show more
Convolinx is an AI virtual receptionist that optimizes business call handling, resolving inquiries around the clock. It provides cost-effective customer support, customizable interactions, and simplifies appoi .. Show more
toma simplifies phone call automation, smoothly integrating with existing systems. It efficiently manages 24/7 calls using custom demos, easy onboarding, and offers control over fallbacks and interventions, ul .. Show more
AI Tool (008 Agent): Open-source softphone with advanced VoIP communication. Simplifies call handling, optimizes event logging, and provides CRM integration, speech-to-text, sentiment analysis, and summarizati .. Show more
Zencall
5ZenCall is an AI-powered tool for call handling that sends information and links via text message and email, allows for prompt testing, provides a free phone number and call redirection, and has a dedicated onb .. Show more
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Qlient AI: Revolutionary 24/7 call intake system with lifelike voices. Automates call summaries, scheduling, recording, and delivers personalized experiences using advanced NLP.
Simple Phones is an AI tool for customer service needs that uses Google Text-to-Speech technology to create an AI agent and forward missed calls or provide a new number for customers.
The OneContact Suit is an AI-powered cloud contact center software with various features and a worldwide partner network in over 40 countries.
Sonero is an AI tool that boosts customer calls and nurtures relationships for client-facing teams. It achieves this through predictive analytics, centralized insights, automated transcription, and sentiment a .. Show more
Aurelian Systems offers an AI-powered operator for handling non-emergency calls efficiently. It can route, triage, and resolve calls like a real dispatcher, ensuring seamless call management for call centers.
Help.center is an AI-powered knowledge base platform that reduces support tickets by up to 50% with features like AI search and chatbot functionality. It's user-friendly, multilingual and allows for easy import .. Show more
Agent4 is a 24/7 AI-powered virtual agent tool for businesses providing exceptional phone support with advanced features such as custom interactions, real-time responses, summarized voicemails, and robocall fil .. Show more
Nextiva is an AI-driven platform transforming customer interactions by automating conversations across multiple channels. It offers unified support for voice, video, SMS, and more, reducing costs by up to 30% w .. Show more
Tool Description: mtalkz is an AI-powered communication platform providing SMS, WhatsApp, RCS, voice, and email services. It enables effective customer engagement through features like OTPs and interactive Wha .. Show more
Hold 4 AI Assistant streamlines phone calls by navigating phone trees and waiting on hold for you, saving time and hassle when contacting businesses or services in the USA.
Smartersales is a sales call data management tool that simplifies CRM data entry, records calls for analysis, provides instant feedback, and offers customizable dashboards and email reports.
Paka AI delivers customizable AI chatbots and IVR systems for optimized customer experiences and call management. It provides personalized, around-the-clock interactive responses to ensure superior customer sa .. Show more
Instadesk is an AI-driven tool that revolutionizes customer service through intelligent ticketing, bot assistance, and live chat support. It improves efficiency, customer insights, and conversions while facili .. Show more
Vibrato is an AI phone call assistant that optimizes deals for utilities, cancels subscriptions, and secures refunds on your behalf. It expedites resolution through advanced voice tech, saving time with prompt .. Show more
AI Phone
5AI Phone, a powerful tool that simplifies crucial phone calls handling. With real-time AI transcription, highlights, translation and summaries, you'll never miss any important details during your conversations.
NovaTalks.ai is an omnichannel platform for customer care and sales optimization. It provides innovative tools to manage digital channels, utilizing automated responses and big data text analytics to streamlin .. Show more
Calenai, an AI scheduling agent with a humanlike voice, assists in qualifying leads, scheduling appointments, and making outbound calls. Simplify intake processes and boost demo rates significantly. Contact the .. Show more
Bland AI simplifies the creation and scaling of AI phone agents, streamlining phone call automation in just a few lines of code. Fine-tune agents for better call performance, integrate external APIs, and ensure .. Show more
Servcy is an AI-powered business optimization tool that consolidates tasks, emails, and documents, prioritizes messages, and answers queries. It simplifies payments, time tracking, calendar synchronization, an .. Show more
BlandAI: AI Phone Calling Platform - Simplifies agent creation & scaling without coding; integrates APIs for seamless call transfers; enhances interactions w/ automated tasks & human-like voices; trusted in hea .. Show more
Glass is an omnichannel CRM tool that simplifies warranty registration and automates tasks. It delivers smooth customer support across platforms, offering real-time data, automated processes, multi-channel eng .. Show more
Dialogview redefines customer support with AI technology focused on satisfaction. Offering personalized interactions across channels, it eliminates wait times and automates responses for efficient and customer- .. Show more
Re:amaze is an integrated customer service solution offering live chat, helpdesk, chatbots, and video calls. It features push campaigns, AI responses, customizable FAQs, real-time monitoring, and enhances effi .. Show more
Click2Magic is an enterprise live chat software featuring AI chatbots for personalized customer conversations. It enables efficient management of multiple websites, handles large volumes of support queries usi .. Show more
Talkr AI Platform simplifies chatbot and callbot development for optimal customer engagement. Enhance productivity, automate queries, and deliver satisfying omnichannel support through tailored industry soluti .. Show more
PhoneScreen.ai is an innovative AI recruitment tool that automates candidate phone screens, saving time and resources by handling calls, screenings, and ranking. It streamlines the selection process, allowing .. Show more
phonetiks.ai is an AI tool for businesses to automate sales with virtual reps speaking 56 languages. It integrates with major CRMs, offering 24/7 human-like sales support and customer service, allowing business .. Show more
Zen AI is a customer service AI tool offering round-the-clock experience enhancement. It employs intelligent features, advanced algorithms, and an efficient admin dashboard to optimize support operations. Inte .. Show more
InteractIQ is an AI-driven customer service tool that optimizes ticket management via automated categorization and instant responses through its chatbot. It provides multilingual support, customizable chatbot .. Show more
Voziq AI is a subscription-based customer retention platform that combines behavioral intelligence, intent analytics, agent guidance, and IVR routing for optimized performance. It offers predictive strategies, .. Show more
Rhetora is an AI tool designed to help eliminate cold calling anxiety and make the process more efficient by leveraging advanced AI technology.
The Solidroad Conversation Simulator is an AI-driven tool that facilitates realistic training conversations for customer-facing teams. It provides instant feedback, personalized coaching, and accelerates profi .. Show more
Sweepr is an AI-driven digital care platform that expedites customer issue resolution, optimizes workflows, and boosts efficiency for service and smart home providers. It offers personalized intent orchestrati .. Show more
Herodesk is an all-in-one helpdesk solution for SMBs, centralizing customer interactions across various channels. It boosts efficiency in customer service by offering e-commerce integrations and simple setup.
Adola
4.4Adola is an AI tool that allows you to give your chatbot a phone number and a human-like voice. With Adola, you can upgrade your chatbot to a callbot, enabling real conversations beyond text-based communication .. Show more
Chatlas is a powerful AI chatbot revolutionizing customer communication with innovative and free AI-driven chat for businesses. It offers seamless 24/7 support, advanced website indexing, document integration, .. Show more
Inbox 0, a ChatGPT-powered AI tool, automates online chat responses with personalized chatbots in minutes. Boosting team productivity and efficiency, it integrates seamlessly with existing systems to optimize o .. Show more
ConversaLink is an AI chatbot tool enhancing business productivity through customized virtual assistants. It excels in handling diverse tasks, featuring multilingual support, image recognition, and improving c .. Show more
Terrakotta is an AI-powered web-phone tool for optimized outreach. It offers personalized voicemails, hands-free dialing, and voice technology. With its easy setup, data insights, and contact list enrichment, .. Show more
Koncert.com is an AI-driven sales platform that boosts B2B call effectiveness through AI dialing, multi-channel sales sequencing, ML-powered prospecting, remote coaching, and analytical tools for enhanced sale .. Show more
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback lo .. Show more
VoiceDrop.ai is an AI-driven ringless voicemail service that lets users send custom messages en masse without placing calls. Its AI voice cloning feature enhances mass outreach, resulting in higher callback ra .. Show more
ZBots is a versatile business AI chatbot proficient in multiple languages. It adopts your brand persona through customized training using company data. Providing round-the-clock support, advanced conversation .. Show more
Kastro is an AI-driven customer support tool featuring a GPT chatbot, AI workspace, and help center. It optimizes interactions by prioritizing crucial conversations, delivering personalized replies, and boosti .. Show more
Octocom
4.8Octocom is an AI chatbot for ecommerce SMEs that uses GPT technology to increase sales and improve customer experience.
Qlary AI is an innovative business support tool that optimizes customer assistance across industries. It automates office calls, records interactions, and intelligently addresses customer queries, enhancing ov .. Show more
BottomRight, an OpenAI-powered chatbot, optimizes website customer support. It learns from your site data to provide around-the-clock assistance, instantly engages visitors, and extracts insights from conversa .. Show more
Convozen.ai is an AI-powered conversational intelligence platform that provides sentiment analysis, compliance audit automation, agent performance management, and critical conversation insights. It enhances cu .. Show more
Chaport: Customer Messaging Tool for Businesses - Automated Sales Interactions, Live Chat, Chatbots, Omnichannel Support & Seamless Integration.
Twine is an AI-powered tool that automates call follow-up, booking, customer service, review prompting, payment links and invoicing, available 24/7.
HelpBar.ai is an AI-driven self-service support tool that personalizes user experience through custom branding and intuitive navigation. It improves help accessibility, speeds up issue resolution, and lowers s .. Show more
Codibot is an AI sales agent that improves customer satisfaction, conversions, and staff efficiency. Its personalized chatbot support, paired with intelligent workflows, boosts productivity by 40% and enables .. Show more
Helpix AI optimizes customer service by providing smart, channel-agnostic responses. Its sophisticated NLP guarantees precise and flawless communications for enhanced sales and superior customer engagements.