Omnichannel Retail Media
The best 50 Omnichannel Retail Media AI tools - Free & Paid
Explore 50 AI for Omnichannel Retail Media
Centralized retail media platform to manage ads across Walmart, Amazon, Instacart, Kroger, Target and other networks from one interface. AI-driven agents automate budgeting and bidding toward custom goals, with unified reporting and catalog/API integrations.
Freemium
GoWit is an omnichannel retail media platform that monetizes advertising across onāsite, offāsite, and ināstore channels using firstāparty shopper data. It offers whiteālabel integration, AIādriven media planning, bid management, and unified crossāchannel reporting.
Freemium
Quartile is an AIādriven retail media platform that aggregates data from Amazon, Walmart, Instacart, and major ad networks, offering productālevel campaign management, dynamic bidding, hourly placement adjustments, and detailed reporting to help eācommerce brands optimize spend and reach new shopper
Paid
Omni Channel Outreach System automates and centralizes outbound campaigns across email, LinkedIn, and other platforms. It delivers AIāgenerated templates, realātime lead updates, warmāup for deliverability, and seamless CRM integration for scalable, dataādriven sales outreach.
Freemium
Incremental is a measurement platform delivering consistent thirdāparty metrics for retail media buyers, brands, and agencies. It integrates with major omniāchannel buying tools, models commerce variables to forecast sales, and replaces lastātouch attribution with incrementality.
Subscription
VāRetail AI provides a live visitor dashboard and realātime chat, voice, or lowābandwidth video support for remote site navigation. Its AI offers contextual product suggestions, sentimentāaware dialogue, and automatic omnichannel retargeting, boosting conversions across B2B and B2C eācommerce.
Freemium
- $29/mo
Omnisearch indexes video, audio, and text in real time, enabling instant keyword and moment search across 30+ languages. API integration supports eālearning, CMS, and archives, with secure onāprem or cloud deployment and scalable performance.
Free trial
ChannelāÆ1 captures, ingests, and analyzes raw video and audio, turning them into searchable, structured resources. It automates editing and final cuts with AI agents, supports multiāformat distribution, translations, and global scaling for broadcasters and brands.
Freemium
Omnichannel AI agents trained on FAQs, transcripts, CRM notes and SOPs automate voice, email, chat and SMS support, sales and scheduling for SMBs, preserving brand tone, integrating with CRM/websites and improving response times and lead capture.
- $299/mo
Omnitrain AI automates ad creation, generating image and video ads from product input within seconds. Customizable styles, colors, and design elements align with brand identity. It supports multiple ad sizes, AI copy, and rapid splitātesting for high conversions.
Paid
- $99/mo
Richpanel is an AI-powered e-commerce customer service tool that provides a unified platform for multichannel support, automation, analytics, and integrations. Its advanced AI features accelerate response times, boost efficiency, and optimize customer support processes.
Free trial
Promoted is an endātoāend paidāmedia platform that integrates DSPs, audience targeting, and programmatic buying across search, display, native, video, and audio. It offers automated media planning, bid management, attribution, and reporting to optimize ROI for agencies, brands, and ināhouse teams.
Subscription
- $2500/mo
Amplemarket uses AI to generate highāquality leads, analyze intent signals and competitive data, and create personalized multichannel outreach. It offers deliverability monitoring, realātime analytics, workflow automation, data enrichment, and a unified conversation hub for sales teams.
Free trial
Polar consolidates Shopify, Amazon, and POS data into a single dashboard, leveraging Snowflake for scalable queries. A semantic layer supplies preābuilt metrics, while AI agents deliver tailored insights. Incrementality tests validate marketing impact, and roleābased permissions control team access.
Free trial
DigitalGenius automates endātoāend customer support for eācommerce brands, integrating with shipping, ERP, payment, and loyalty systems. It uses conversational AI to track orders, resolve issues, proactively offer replacements, upsells, and warranty claims.
Paid
Aomni trains AI agents on company data to produce reports and outreach messages. It aggregates contacts from 20+ sources for decisionāmaker profiles and emails or LinkedIn messages, integrating with CRMs to cut research time and improve reply and close rates.
Free trial
Enso Connect centralizes guest communication across email, SMS, WhatsApp, and OTA channels, automating checkāin/out messages, guidebooks, smartālock access, and identity verification. It inserts upsell offers, tracks tasks with a CRM, and delivers realātime analytics across 30+ integrations.
Subscription
Cloodot consolidates sales and support conversations from email, WhatsApp, Facebook Messenger, and Instagram into a single inbox, automatically routing messages to AI or humans, enabling noācode automation for CRM updates, ticketing, booking, with realātime analytics, endātoāend encryption, and mult
Free trial
- $9.99/mo
Teloz consolidates calls, chat, video, and fax into an omnichannel interface, automating routing with an ACD engine and tools like sentiment analysis. It integrates with CRM, offers realātime analytics, and supports multiādevice sync for efficient customer service.
Paid
Mtalkz is a cloud communication platform offering bulk SMS, RCS, WhatsApp API, OTP, IVR, email, and chatbot services. It supplies APIs, realātime analytics, regulatory compliance support, and scalable messaging for businesses of all sizes.
Freemium
- $9.99/mo
Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Kl
Subscription
- $2000/mo
Albert.ai automates paid media Google, Meta, TikTok, Bing, and more, adjusting audience segments, spend, and creatives to boost ROI. It integrates with existing ad accounts, aggregates crossāchannel data, and handles bidding, scheduling, and reporting, freeing marketers to focus on strategy.
Paid
Kommunicate is a noācode AI customerāservice platform that deploys a single AI agent across web, WhatsApp, email, and mobile. It learns from docs, routes simple queries, flags edge cases, and integrates with CRM, ticketing, and CMS tools for unified support.
Paid
- $8.33/mo
Marketer.com merges Meta and Google ad management, content creation, and analytics into a single dashboard for eācommerce brands. It autoāallocates budgets, tracks results, produces ads, videos, emails, and product images from existing assets, and AI insights suggest optimizations while integrating
Freemium
ConnectedāStories is a multiāagent AI platform that personalizes interactive content in real time for advertising, marketing, eācommerce, and corporate campaigns. It scales dynamic creative assets, tracks performance, and unifies crossāteam workflows for faster, higherāconverting campaigns.
Free trial
Markopolo tracks anonymous visitors, analyzes 384 signals, and predicts purchase intent. It delivers realātime 1:1 outreach via email, SMS, WhatsApp, voice, and push, plus instant cart recovery. Supports 50+ languages, cultural intelligence, and integrates with existing systems for unified journeys.
Freemium
- $79
OneContact unifies voice, chat, WhatsApp, and social media into a single contactācenter interface, offering realātime agent assistance, bot automation, sentiment analysis, quality monitoring, workforce optimization, and CRM integration for global scalability.
Free
Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
Free trial
- $10/mo
BestDealer connects eācommerce merchants to a global supplier network, offering AIādriven product search, automated fulfillment, realātime inventory, and quality assurance. It supports custom packaging, integrates with major storefronts, and costāeffective shipping.
Freemium
- $19/mo
Particl tracks sales, pricing, inventory, and promotions for 10,000+ competitors, offering SKUālevel insights. Realātime assortment analysis shows overlap and gaps, while benchmarking highlights profitable categories. Promotion monitoring reveals how competitor actions influence sales trends.
Paid
- $100/mo
Chat Breezes centralizes WhatsApp, Instagram, Facebook, X, and more into a single inbox. It offers realātime automation, AIāassisted messaging, analytics, and eācommerce integration for Shopify and WooCommerce, helping teams streamline support, sales, and marketing.
Paid
- $10/mo
ChatDaddy unifies WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and email into a single workspace with a shared team inbox. AIāpowered chatbots route inquiries, while automation, CRM, and compliance tools streamline support, sales, and marketing workflows.
Subscription
DataHawk aggregates daily SKUālevel data, ad metrics, and profitability signals across Amazon, Walmart, and other eācommerce channels, delivering realātime dashboards, AI alerts for KPI shifts, ROAS optimization, and multiāaccount BIāintegrated reporting.
Subscription
Jio Haptik lets enterprises build AI agents that manage chat, voice, and messaging across multiple channels, using multiālanguage NLP, RAGāenabled knowledge integration, dynamic routing, human handoffs, and secure analytics dashboards.
Free
- $9.99/mo
Brandwise is an AI customerāsupport platform that integrates with Shopify for DTC eCommerce brands. It automates replies across email, Facebook, Instagram, and TikTok, handles order tracking, refunds, and updates, and provides a unified inbox with full automation visibility.
Paid
- $20/mo
WorkMagic automates incremental lift testing with geoābased holdouts, integrating Shopify and other data to deliver realātime media mix projections and budget allocation recommendations for paid channels while identifying halo effects across sales channels.
Free
Hypergro is an AI-powered UGC video ads platform that helps businesses acquire new customers through targeted advertising. The platform offers a range of features, including real-time analytics and reporting, to help businesses track their campaigns' performance and optimize their ROI.
Free trial
NovaTalks.ai is an omnichannel platform for customer care and sales optimization. It provides innovative tools to manage digital channels, utilizing automated responses and big data text analytics to streamline customer interactions and improve support efficiency.
Free trial
Adgen Studio centralizes multi-platform ad creation, optimization and reporting for Meta, Google, TikTok, LinkedIn, X and YouTube, automating campaign setup, budget and targeting, generating creatives and providing real-time analytics with ROAS-driven bid adjustments.
Freemium
TapTalk unifies WhatsApp, Instagram, Facebook Messenger, Twitter DM, LINE, Telegram, and email into a single dashboard for sales, marketing, and support. It offers an ināapp chat SDK, automated OTP/notifications, GenAI chatbots, broadcast messaging, and detailed performance analytics.
Freemium
Unlock Power AI Retail enhances retail operations with predictive insights, optimizing inventory management, customer engagement, and loss prevention. It analyzes foot traffic and conversion rates to improve store layout and promotional strategies, driving overall efficiency and effectiveness.
Freemium
42Signals AI delivers realātime eācommerce intelligence, tracking product listings, pricing, and search performance across major marketplaces. It monitors unauthorized sellers, provides price alerts, and analyzes customer reviews to inform inventory and marketing decisions.
Subscription
WhatsApp Business Solution is an omnichannel platform that enhances customer engagement with customizable chatbots, bulk messaging, a shared inbox, and live chat integration, while also enabling contact segmentation and automated marketing campaigns for improved operational efficiency.
Free trial
Dynamo is an AIādriven DM platform that transforms messaging into a fullāfunnel growth engine, automating acquisition, retention, and retargeting with personalized DMs at scale. It delivers realātime analytics, audience segmentation, stack integration, and privacyācompliant delivery.
Freemium
- $58.25/mo
Firework is an AIādriven video commerce platform that offers 24/7 video showrooms, 1:1 chat, and shoppable video. It embeds immersive content across websites, email, mobile, SMS, and social, enabling ināstore experiences online and boosting conversions.
Freemium
- $99/mo