Multichannel Conversational AI
The best 50 Multichannel Conversational AI tools - Free & Paid
Explore 50 AI for Multichannel Conversational AI
Polyai is an AI-powered voice assistance tool that delivers brand experiences and accurate resolutions to customers in various industries.
Freemium
Convai enables developers to create 3D conversational characters that perceive vision, voice, and gestures, integrate with Unity, Unreal, or WebGL, and are enriched via document uploads. It offers multilingual support, realistic animation, and scalable deployment across web, mobile, VR, and AR.
Freemium
OneContact unifies voice, chat, WhatsApp, and social media into a single contact‑center interface, offering real‑time agent assistance, bot automation, sentiment analysis, quality monitoring, workforce optimization, and CRM integration for global scalability.
Free
MultipleChat integrates ChatGPT, Claude, Gemini, Grok, and Perplexity into a single prompt, displaying each model’s output side‑by‑side. It auto‑debates, flags conflicts, provides source references, and supports document, slide, spreadsheet, and image generation with humanized style learning.
Free trial
Botnoi AI Chatbot lets users build no‑code chat and voicebots for LINE, Messenger, WhatsApp, web chat, and calls. It auto‑configures agents, pulls knowledge from documents and web content, connects to business systems, and provides real‑time analytics to improve service.
Subscription
Cognigy.AI delivers AI‑powered agents for voice, chat, and messaging that automate customer interactions across multiple contact‑center platforms. Real‑time translation, 99 % routing accuracy, up to 70 % handle‑time reduction, and AI Ops management streamline operations.
Freemium
Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Kl
Subscription
- $2000/mo
11 ai is a voice assistant using ElevenLabs Agents that enables voice-driven task management, customer research, ticket updates, and team messaging via integrations with Perplexity, Linear, and Slack, supporting private MCP servers and fast voice cloning across 5,000+ voices.
Freemium
Dante AI automates customer support across chat, voice, and phone, pulling real‑time answers from websites or documents. It escalates to humans, logs conversation history, integrates with web, WhatsApp, Instagram, Slack, Teams, Zapier, and manages leads, appointments, and bookings.
Subscription
- $29/mo
Omnichannel AI agents trained on FAQs, transcripts, CRM notes and SOPs automate voice, email, chat and SMS support, sales and scheduling for SMBs, preserving brand tone, integrating with CRM/websites and improving response times and lead capture.
- $299/mo
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
YesChat.ai unifies chat, music, video, and image generation in a browser platform, offering DeepSeek‑R1, GPT‑4o, and Claude 3.5 Sonnet for conversation, royalty‑free music from text, text‑to‑video, and image creation. It supports languages and customizable bots for research and marketing.
Subscription
Talkie.ai is an AI Companion Platform offers an immersive experience through diverse AI personalities and captivating audio-visual interactions, enabling users to create, customize, and connect with their ideal companions. Its multi-modal approach combines visual and auditory elements for lifelike e
Freemium
Smartly.AI is a no‑code platform that lets businesses build, deploy, and monitor AI agents to answer customer queries 24/7. It uses Retrieval Augmented Generation to cut development time and supports major LLMs and multiple channels for scalable, multilingual service.
Freemium
WiiChat automates real‑time conversations on websites, WhatsApp, Instagram, and Messenger, delivering tone‑matched responses and voice support. It imports documents for expert replies, qualifies leads, tracks interactions, and integrates via API/webhooks with Facebook, Shopify, HubSpot, and more.
Paid
Kommunicate is a no‑code AI customer‑service platform that deploys a single AI agent across web, WhatsApp, email, and mobile. It learns from docs, routes simple queries, flags edge cases, and integrates with CRM, ticketing, and CMS tools for unified support.
Paid
- $8.33/mo
AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.
Freemium
- $99/mo
Voiceflow enables teams to create, test, and deploy AI‑powered conversational agents across chat, voice, phone, and web without coding. Its visual editor, real‑time collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.
Free
- $50/mo
Character AI is an advanced AI chatbot web application that offers human-like text responses, allows for user-developed characters with NSFW filters, and enables conversations with fictional, historical, and celebrity figures.
Freemium
Nextiva AI Customer Experience Platform unifies voice, video, chat, email, and social media into one interface, using XBert to automate routine interactions and route inquiries. It provides assistance, transcription, analytics, and integrates with Salesforce, HubSpot, Zendesk, Teams, and Google Work
Freemium
- $15/mo
Jio Haptik lets enterprises build AI agents that manage chat, voice, and messaging across multiple channels, using multi‑language NLP, RAG‑enabled knowledge integration, dynamic routing, human handoffs, and secure analytics dashboards.
Free
- $9.99/mo
CloseBot automates creation and deployment of conversational AI agents across web, SMS, Facebook, Instagram, WhatsApp, and more. It handles appointment booking, lead qualification, and multilingual support with LLMs, enabling 24/7 real‑time engagement, faster responses, and higher conversions.
Freemium
Jarvis Helpdesk delivers AI‑powered support across 10+ channels, automating common queries and routine tasks. Its AI Copilot gives real‑time agent suggestions, while live chat, knowledge bases, routing, and performance monitoring streamline operations.
Freemium
- $6.67/mo
The platform provides a suite of tools to create and manage an AI assistant with natural language processing, machine learning, and conversational AI features that can automate tasks like scheduling meetings and answering customer queries.
Freemium
- $40/mo
Chatbot AI provides access to various AI models for text conversations and image generation. It features an advanced search function, supports idea brainstorming, and allows for both casual and in-depth discussions with fast response times and chat history.
Freemium
- $14.99/mo
LiveChatAI uses GPT‑4o to transform a knowledge base into a chatbot that auto‑resolves ~70 % of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.
Freemium
- $39/mo
UChat AI Agent creates no‑code chatbots for Web, WhatsApp, Messenger, Instagram, Telegram, and SMS via a drag‑and‑drop builder. It supports GPT, Claude, Gemini, and real‑time function calls, plus a unified CRM, analytics, and integrations with Shopify, HubSpot, Zapier, Stripe, and Calendly.
Freemium
Chat & Ask AI combines web search, image generation, link analysis, document chat, and YouTube summarization in one interface. It offers up‑to‑date answers, multilingual support, file uploads, and a prompt library, powered by GPT‑5.2, Gemini, Claude, and Stable Diffusion XL.
Free
ChatBotKit is an AI agent platform enabling developers to create, test, and deploy autonomous agents for apps, websites, and messaging services. It supports multiple AI providers, offers memory, custom tools, and enterprise compliance features.
Freemium
- $25/mo
Voice AI platform that builds conversational agents in five clicks, automating support, sales, and billing calls. It integrates natively with CRMs and databases for real‑time actions, supports multi‑OS softphones, and records transcriptions for audits.
Free
TalkForce AI is a voice assistant that manages routine inquiries, schedules appointments, and handles cancellations. It provides 24/7 service, routes complex calls to humans, integrates with CRM, uses sentiment analysis, and automates booking workflows for multiple industries.
Freemium
- $50/mo
Z.ai chat is an AI-driven conversational tool that utilizes advanced natural language processing to facilitate interactive dialogue and deep search for applications in tech blogs, coding, and research, with API support for developers and content organization features.
AI Chatbot is a GPT‑powered platform that delivers 24/7, error‑free support with global personalization and multilingual capability. It customizes responses using company FAQs, auto‑escalates to humans, and offers easy integration for any business size.
Free
Bland AI replaces legacy IVR with conversational AI, enabling no‑code configuration of voice, SMS, and chat agents for calls, scheduling, intake, logistics, and verification. It offers custom voices, SIP/API support, bulk dialing, real‑time monitoring, and compliance guardrails.
Subscription
- $0.12
Social Intents integrates live chat and AI bots into Teams, Slack, Google Chat, Zoom, and more, delivering real‑time inbox notifications. AI learns a site in seconds, answers ~75 % of queries, hands off to humans, supports 80+ languages, and offers analytics.
Paid
Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.
Free trial
- $10/mo
Interviews Chat is an AI‑powered platform that delivers real‑time transcription, response suggestions, and feedback for technical, behavioral, and case questions. Users choose GPT, Claude, or Gemini, get tailored resume drafts, multilingual support, and career guidance.
Voice.ai offers cloud‑and on‑prem AI voice agents for calls, scheduling, and queries, supporting 15+ languages. It provides text‑to‑speech, 10‑second voice cloning, real‑time voice change, noise filtering, and integrates with Salesforce, HubSpot, Zendesk, Slack. APIs and SDKs enable scalable deploym
Freemium
- $5/mo
ChatBotBuilderAI lets users design and deploy custom chatbots and GPTs across websites, social media, email, and voice. It integrates with thousands of apps, supports personalization, multi‑channel delivery, and provides analytics for engagement and conversion insights.
Subscription
- $49/mo
Siena AI is an empathic customer service platform leveraging AI and human empathy for seamless omnichannel management. It resolves issues with personalized interactions, quick responses, and real-time knowledge support across various channels.
Freemium
Chatronix.ai is a multi-AI conversational platform that offers over 550 prompts for tailored content generation across industries. It supports various AI models and enhances productivity with a Turbo mode for simultaneous interactions, streamlining workflows and decision-making.
Free trial
Level AI automates contact‑center QA, offers real‑time agent assistance, and analyzes every interaction for sentiment and themes. It tracks performance gaps, supports compliance with screen‑recording, and delivers contextual knowledge via Agent GPT to boost resolution and uncover upsell opportunitie
Freemium
V‑Retail AI provides a live visitor dashboard and real‑time chat, voice, or low‑bandwidth video support for remote site navigation. Its AI offers contextual product suggestions, sentiment‑aware dialogue, and automatic omnichannel retargeting, boosting conversions across B2B and B2C e‑commerce.
Freemium
- $29/mo
Quickchat AI is a tool that enables businesses to build chatbots for various purposes using GPT-3 and without coding knowledge. It integrates with messaging apps and live chat software.
Freemium
- $99
Amplemarket uses AI to generate high‑quality leads, analyze intent signals and competitive data, and create personalized multichannel outreach. It offers deliverability monitoring, real‑time analytics, workflow automation, data enrichment, and a unified conversation hub for sales teams.
Free trial