Helpdesk AI
The best 50 Helpdesk AI tools - Free & Paid
Explore 50 AI for Helpdesk AI
BoldDesk centralizes ticketing, live chat, and omnichannel messages into one inbox. An autonomous AI agent handles ~40 % of tickets, while a copilot drafts replies and suggests knowledge‑base content. Built‑in automation updates CRM, processes refunds, and speeds response times.
Subscription
- $7499/mo
My AskAI integrates into helpdesk platforms, automatically answering up to 75 % of tickets by learning from internal docs. It supports multilingual chat, live translation, intelligent escalation, Copilot drafts, insights, API customer data, with isolated encryption.
Subscription
- $199/mo
Mixdesk is an AI-driven platform that integrates multiple communication channels for global marketing and customer service. It enhances customer engagement through automated workflows, personalized responses, and AI-driven insights for optimized strategies.
Freemium
Tiledesk AI OS enables businesses to create and deploy no‑code AI agents across WhatsApp, Messenger, email, SMS, and custom channels. It offers multi‑agent workflows, human handoffs, automated ticketing, and hybrid full‑text and semantic search for instant, accurate answers.
Paid
AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.
Freemium
- $99/mo
Help.center imports help articles from Intercom, Zendesk, Freshdesk, and Crisp, trains an AI model, and delivers instant answers via chat or search on a branded site. If the AI fails, queries route to an agent inbox for quick resolution.
Free
Aide deploys AI agents across platforms like Zendesk, Shopify, and Salesforce to automate ticket conversations, auto‑tag, route, and trigger actions. Its Copilot surfaces guidance, reducing agent context‑search, while analytics uncover trends and the solution meets SOC 2, GDPR, and HIPAA compliance.
Freemium
AIHelp is a customer‑service platform offering AI‑powered chatbots, live messaging, push notifications, and auto‑form tools. It provides a mobile SDK and web API for embedding customizable chat, AI assistants, and workflow automation, enabling high‑scale, low‑response‑time support.
Freemium
- $46/mo
SupportAgent.ai is an AI tool that creates automated draft replies for support agents by learning from previous replies and adapting to the writing style.
Free trial
- $29/mo
iAsk.Ai delivers instant, factual answers to natural‑language questions from authoritative web sources, and offers essay drafting, advanced grammar checks, academic summarization, PDF analysis, image generation, URL bullet‑point briefs, and one‑click grammar correction. Accessible via browser extens
Freemium
- $9.95/mo
answersai is an AI tool that offers instant solutions to academic questions. Users can capture problems via photo and receive accurate responses, with support for follow-up queries to enhance understanding across various subjects, accessible on mobile and web.
Freemium
Instadesk consolidates VoiceBot, ChatBot, Call Center, Live Chat, and Ticket System across 20+ channels, using multilingual speech recognition and NLP to automate ticket creation. It offers agent assistance, compliance monitoring, and training modules to improve response speed and shorten onboarding
Free
Aidbase unifies chatbot, knowledge base, ticket forms, and email inbox into one AI‑powered support hub. It auto‑trains on documents, web content, PDFs, and video transcripts, integrates via APIs/Webhooks to Slack, Shopify, and more, while ensuring GDPR‑compliant EU data security.
Subscription
- $29/mo
Jarvis Helpdesk delivers AI‑powered support across 10+ channels, automating common queries and routine tasks. Its AI Copilot gives real‑time agent suggestions, while live chat, knowledge bases, routing, and performance monitoring streamline operations.
Freemium
- $6.67/mo
Fyxit AI delivers machine‑learning diagnostics for devices, networks, and applications, auto‑creating tickets for Zendesk, Freshdesk, or Incident IQ. It provides real‑time alerts via Chrome or web, auto‑resolves routine issues, and cuts ticket volume by up to 60 %.
Free
- $25/mo
Desku is an AI-powered customer support software for eCommerce and SaaS businesses. It combines conversational AI, unified inboxes, and automation to optimize multichannel support, integrating with popular eCommerce platforms, boosting efficiency and customer satisfaction via AI chatbots and automa
Free trial
- $9/mo
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
Word WandAI is a Zendesk add‑on that generates brand‑aligned responses, summarizes tickets, and offers multilingual one‑click solutions, reducing agent time. It tags AI tickets for analytics and protects privacy via an encrypted API.
Paid
- $9.99/mo
Genspark unifies inbox, workflows, and collaboration into one AI workspace, offering a 1‑million‑token context window, voice‑to‑text, auto‑meeting notes, and Chrome extensions for instant summarization and task automation across WhatsApp, Slack, and Teams.
Freemium
Introducing DocsBot AI, a powerful AI tool that helps you create custom chatbots for documentation. Train and deploy AI-powered chatbots in minutes, saving time and improving support experience. Custom copywriting capabilities, embeddable widgets, and integrations with popular platforms like WordPre
Freemium
Serviceaide Luma Virtual Agent is an AI‑powered assistant inside the Serviceaide Digital Service Management Platform. It deflects tickets by routing users to a central knowledge base, automates change approvals, unifies ITSM processes, and supplies real‑time performance metrics for administrators.
Free
CallDesk is an AI voice agent platform that automates customer inquiries, boosting self-service rates to 80%. It reduces handling times by 40%, streamlines inbound calls, and enhances customer satisfaction while lowering operational costs.
Free
AI Hay is an AI chatbot and Q&A platform offering step-by-step homework problem solving, automated essay and document drafting, translations, mind-mapping, local place lookup, study guides, trending topics, and session history for cross-device continuity.
Freemium
Ai Helper is a cross‑platform desktop client that brings ChatGPT, GPT‑4, and other AI engines to macOS, Windows, and Linux. It lets users chat on webpages, PDFs, or videos via shortcuts and generate content, code, or emails within native apps.
Freemium
- $9.9
Harvey can improve customer support satisfaction by accurately identifying conversation context and offering intelligent suggestions to agents.
Free trial
- $15
Voilà AI Assistant is a cross‑platform browser extension, desktop, and mobile app that uses GPT‑5 to summarize, rewrite, translate, and auto‑reply to emails, chats, PDFs, spreadsheets, and YouTube transcripts, while correcting spelling, grammar, tone and generating images from text.
Freemium
- $10/mo
Airfocus AI delivers AI‑generated product requirement documents, user stories, and concise summaries via slash commands. It analyzes feedback sentiment, reduces jargon, offers edits, streamlines repetitive tasks, and helps prioritize roadmap items.
Freemium
- $5.75/mo
LiveChatAI uses GPT‑4o to transform a knowledge base into a chatbot that auto‑resolves ~70 % of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.
Freemium
- $39/mo
Helpix AI optimizes customer service by providing smart, channel-agnostic responses. Its sophisticated NLP guarantees precise and flawless communications for enhanced sales and superior customer engagements.
Free trial
- $9.99/mo
HakkoAI is a real‑time AI gaming assistant that recognizes game screens, offers context‑specific tips, and provides voice guidance for PC titles. It tracks player history for personalized support, answers questions, and boosts motivation during play.
Freemium
Rezolve.ai is an AI-powered employee service desk software integrated with Microsoft Teams, featuring a robust knowledge base, no-code automation, and real-time chat to streamline support operations and enhance collaboration across various industries.
Free trial
Fordi AI is a work-related answer tool that provides customized solutions to everyday topics, saving time by proposing ideas for users.
Free
AI Chatbot is a GPT‑powered platform that delivers 24/7, error‑free support with global personalization and multilingual capability. It customizes responses using company FAQs, auto‑escalates to humans, and offers easy integration for any business size.
Free
HostBuddy AI centralizes guest communication for short‑term rental hosts, pulling property details from PMS, automating replies, and scheduling messages. It tracks maintenance tickets, sends Slack alerts, and offers analytics on response time and sentiment.
Freemium
Desklib is an AI-powered academic toolkit that offers tools like an AI Grader, Plagiarism Checker, and AI Paraphraser to support students and educators. It streamlines assignment evaluation, enhances learning, and aids in research and assessments.
Free trial
Heidi is an AI platform that offers clinical documentation help, evidence‑based decision support, and real‑time communication, embedding guideline‑driven answers and peer‑reviewed research into workflow across diverse specialties while upholding GDPR/HIPAA privacy and clinical review standards.
Subscription
Helplook is an AI-based tool that allows businesses to create customized knowledge bases or help centers on their website, improving customer satisfaction and user experience.
Free trial
AI for Work offers a library of 2,000+ ChatGPT prompts organized by department, allowing professionals to quickly find role‑specific prompts and create custom GPTs that automate routine tasks, boosting productivity and decision‑making.
Freemium
Kayako is an AI help desk platform that automates ticket management and response workflows, offering features like AI-powered triage and omnichannel support to enhance operational efficiency and improve customer service without increasing team size.
Subscription
- $79/mo
ChatBees builds knowledge graphs from past tickets and connects to HubSpot, Confluence, Notion, and Google Drive. It trains an AI on company data, updating automatically. The AI analyzes tickets, delivers insights inside the platform, reducing resolution time and deflecting tickets.
Freemium
- $4.08/mo
ChatIQ AI is a customizable chatbot and ticketing platform that integrates via a widget, trains on company documents to answer queries, auto‑categorizes tickets, and provides real‑time performance dashboards for support teams.
Subscription
- $7/mo
Aidejuridique.ai is a 24‑hour chatbot that answers French law questions, drafts standard documents (letters, contracts, appeals) with up‑to‑date legal templates, records unlimited conversation history, and encrypts all exchanges for secure confidentiality.
Subscription
Aissist delivers a digital workforce that automates service and sales workflows, offering end‑to‑end reasoning, native integration to major CRM platforms, omni‑channel support, multi‑agent collaboration, enterprise governance, and 65+‑language processing of text, image, video, and voice.
Freemium
- $0.05
Aider is an AI-powered pair programming tool that helps developers collaborate with LLMs for editing, refactoring, and debugging code within Git repositories. It supports multiple languages and integrates with IDEs and editors for real-time updates.
Free
Question AI quickly delivers detailed, step‑by‑step solutions for math, chemistry, biology, physics, literature, and history. It supports 100+ languages, works 24/7, and aims to deepen student understanding and improve grades.
Free
Chat & Ask AI combines web search, image generation, link analysis, document chat, and YouTube summarization in one interface. It offers up‑to‑date answers, multilingual support, file uploads, and a prompt library, powered by GPT‑5.2, Gemini, Claude, and Stable Diffusion XL.
Free