AI Customer Engagement
The best 50 AI Customer Engagement tools - Free & Paid
Explore 50 AI for AI Customer Engagement
EmbedSocial aggregates reviews from Google, Trustpilot, Yelp, Facebook, Instagram, TikTok, YouTube, and more into customizable widgets. AI tools summarize reviews, draft responses, auto‑generate CSS, and provide API integration, analytics, moderation, and social‑listening for multi‑location business
Free trial
- $29/mo
InfluencerMarketing.ai streamlines influencer discovery, outreach, and measurement using AI‑powered natural‑language search. It centralizes briefs, payouts, and performance tracking, integrates with e‑commerce, payment, and CRM systems, and delivers secure, multi‑market dashboards with industry benc
Free
- $1200/mo
AIHelp is a customer‑service platform offering AI‑powered chatbots, live messaging, push notifications, and auto‑form tools. It provides a mobile SDK and web API for embedding customizable chat, AI assistants, and workflow automation, enabling high‑scale, low‑response‑time support.
Freemium
- $46/mo
AI Survey Generator drafts surveys within seconds, offering diverse question types, adaptive and skip logic, and score calculators. Distribute via email, web, app, WhatsApp, SMS, or link, and integrate with major platforms. Mobile‑optimized, multilingual, it compiles data into actionable reports.
Freemium
Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.
Free trial
My AskAI integrates into helpdesk platforms, automatically answering up to 75 % of tickets by learning from internal docs. It supports multilingual chat, live translation, intelligent escalation, Copilot drafts, insights, API customer data, with isolated encryption.
Subscription
- $199/mo
ChatIQ AI is a customizable chatbot and ticketing platform that integrates via a widget, trains on company documents to answer queries, auto‑categorizes tickets, and provides real‑time performance dashboards for support teams.
Subscription
- $7/mo
Airfocus AI delivers AI‑generated product requirement documents, user stories, and concise summaries via slash commands. It analyzes feedback sentiment, reduces jargon, offers edits, streamlines repetitive tasks, and helps prioritize roadmap items.
Freemium
- $5.75/mo
CustomerIQ captures and transcribes emails, calls, and meetings from Gmail, Outlook, phone systems, and insurance AMS or Salesforce. It auto‑creates real‑time CRM records, drafts follow‑up messages, prioritizes actions, and offers coaching insights to improve response times and pipeline visibility.
Freemium
- $50/mo
AI Front Desk centralizes customer communication, answering calls 24/7, qualifying leads, scheduling appointments, and handling web chat, SMS, and voice interactions. It syncs with a CRM, routes tickets, and provides analytics dashboards for efficient lead management.
Freemium
- $99/mo
Accio is an AI business agent that unifies product development, sourcing, trend analysis, and market launch tools, offering automated feasibility studies, supplier search, design mock‑ups, and go‑to‑market optimization integrated with Alibaba.
Subscription
AItoGrow aggregates AI tools for startup growth, categorizing solutions in marketing, outreach, recruiting, SEO, productivity, and creative content. Users preview features, search, and access educational resources and community discussions to adopt AI effectively.
Freemium
- $19/mo
AI Soft Mart is a platform that helps businesses find VoIP software solutions, offering seamless communication, smart analytics, and advanced automation tools while ensuring high uptime and comprehensive customer support for streamlined workflows and enhanced productivity.
Free
Eclipse AI aggregates customer feedback from multiple sources, delivering real‑time dashboards and AI‑generated insights that highlight pain points, opportunities, and KPI correlations. Its conversational querying speeds decision cycles for marketing, operations, and training teams.
Freemium
Livex AI enhances customer interactions through AI chat, voice agents, and search, automating engagement to reduce churn and support costs. Its real-time data insights boost retention strategies, with a focus on security and compliance.
Subscription
Afiniti CX AI enhances customer experience through AI-driven personalization, utilizing data analytics to optimize interactions. Its technologies aim to improve productivity, customer satisfaction, and measurable business outcomes across industries like telecommunications, finance, and healthcare.
Freemium
Gleap unifies customer support across channels, offering AI agents, live chat, email automation, and onboarding tools. It captures real‑time bug reports and feedback, links tickets to product roadmaps, and enables team collaboration from one dashboard.
Freemium
- $39/mo
Siena AI is an empathic customer service platform leveraging AI and human empathy for seamless omnichannel management. It resolves issues with personalized interactions, quick responses, and real-time knowledge support across various channels.
Freemium
ActiveCampaign AI is a powerful integrated platform that enhances marketing campaigns through intelligent customer segmentation, optimized scheduling, and insightful analytics. By leveraging machine learning, it delivers personalized interactions and streamlines workflows to boost engagement and dri
Free trial
- $15/mo
Zaia automates support and sales using autonomous AI agents, enabling quick integration with messaging platforms like WhatsApp and Instagram. It features lead qualification, meeting scheduling, and ticket redirection, enhancing customer engagement and streamlining operations.
Freemium
Distribute records sales calls and, within 30 seconds, creates a branded follow‑up page featuring an AI‑generated email, pricing, ROI calculator, and next‑step guide. It tracks viewer engagement and syncs with calendars, CRMs, and screen‑recording tools, cutting admin time.
Subscription
- $99/mo
Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Kl
Subscription
- $2000/mo
Journey consolidates PDFs, spreadsheets, presentations, videos, and cloud links into a single web page for easy outbound communication. It tracks recipient engagement, shows viewing time, highlights focus areas, and syncs with cloud services and CRMs to keep content current.
Freemium
EngageAI automates customer conversations across chat, voice, and avatar channels, handling tickets, FAQs, and service requests. It qualifies leads, schedules appointments, and routes incidents, integrating with 1,000+ apps while ensuring data governance for scalable enterprise deployments.
Freemium
Level AI automates contact‑center QA, offers real‑time agent assistance, and analyzes every interaction for sentiment and themes. It tracks performance gaps, supports compliance with screen‑recording, and delivers contextual knowledge via Agent GPT to boost resolution and uncover upsell opportunitie
Freemium
YourChat.ai is a free AI messenger fueled by ChatGPT, providing unregistered instant access to information and guidance. Ask about diverse topics and receive prompt responses for versatile queries and engagements.
Free
Jio Haptik lets enterprises build AI agents that manage chat, voice, and messaging across multiple channels, using multi‑language NLP, RAG‑enabled knowledge integration, dynamic routing, human handoffs, and secure analytics dashboards.
Free
- $9.99/mo
Aissist delivers a digital workforce that automates service and sales workflows, offering end‑to‑end reasoning, native integration to major CRM platforms, omni‑channel support, multi‑agent collaboration, enterprise governance, and 65+‑language processing of text, image, video, and voice.
Freemium
- $0.05
Agentz automates real‑time customer engagement across voice, SMS, web, and social channels. Its drag‑and‑drop flow builder and self‑learning responses handle missed calls, webforms, and inquiries without coding, and it integrates with existing databases and systems.
Paid
- $29
answersai is an AI tool that offers instant solutions to academic questions. Users can capture problems via photo and receive accurate responses, with support for follow-up queries to enhance understanding across various subjects, accessible on mobile and web.
Freemium
Aide deploys AI agents across platforms like Zendesk, Shopify, and Salesforce to automate ticket conversations, auto‑tag, route, and trigger actions. Its Copilot surfaces guidance, reducing agent context‑search, while analytics uncover trends and the solution meets SOC 2, GDPR, and HIPAA compliance.
Freemium
Aiseo is an AI-powered free online tool that helps businesses generate catchy, memorable, and effective slogans in 25 different languages with various templates.
Free trial
OneAI’s AI Phone Call Agent automates phone, SMS, and WhatsApp campaigns with an AI‑native dialer, real‑time lead qualification, CRM integration, 5‑second callbacks, and detailed analytics for scalable, compliant sales outreach.
Freemium
AI Consulting Tools is an AI-powered productivity tool for consultants that automates the generation of SWOT analyses, user personas, and Lean canvases.
Free trial
LiveChatAI uses GPT‑4o to transform a knowledge base into a chatbot that auto‑resolves ~70 % of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.
Freemium
- $39/mo
AI Fiesta lets you run multiple AI models side-by-side in one chat with preserved context, automated model selection, prompt enhancement, image generation, audio transcription, expert avatars and project-wide modes for consistent content, research, and code review workflows.
Subscription
HiJiffy Guest Communications Hub delivers real‑time AI responses to guest inquiries across web, social media, and WhatsApp. It syncs with PMS to automate pre‑check‑in, key distribution, room updates, and virtual concierge services, reducing call volume and streamlining operations.
Freemium
- $109/mo
Ava automates outbound sales, from prospect identification to personalized email and social outreach. It leverages technographic, firmographic, and intent data for tailored messaging, integrates with HubSpot and Salesforce, manages deliverability, and lets teams monitor engagement and hand off quali
Paid
- $225/mo
Polyai is an AI-powered voice assistance tool that delivers brand experiences and accurate resolutions to customers in various industries.
Freemium
Kaizan is an AI-driven tool that enhances client relationship management by using advanced language models and conversational intelligence to detect risk, increase revenue, and provide insights for client retention and growth.
Waitlist
Dialpad is an AI-driven communication platform that facilitates customer interactions via voice, chat, SMS, and email. It integrates with popular apps and offers real-time insights, automated notes, and robust security features for efficient customer support.
Freemium
Copilot AI is an innovative generative tool that provides data-driven insights and visualizations through conversational interactions. It boosts collaboration, accelerates decision-making, and excels in understanding customer issues, quantifying results, and predicting business impact with secure i
Free
Align AI is a user analytics tool for product teams, focusing on AI application conversational data. It provides real-time monitoring, data integration, and insights into user satisfaction, helping teams enhance products by detecting and resolving issues.
Subscription
Impel AI centralizes dealership operations, automating sales, service, marketing, and merchandising. Its AI‑driven platform offers real‑time insights, 24/7 conversational lead handling, predictive maintenance scheduling, and campaign automation while maintaining SOC 2 Type II compliance.
Freemium
Re:amaze unifies email, chat, social, SMS, VoIP, video, and push into a shared inbox, uses AI to draft replies, summarize, and analyze sentiment. Real‑time dashboards, workflow macros, co‑browsing, and integrations with Shopify, Slack, Jira, Zapier enhance support and automation.
Free trial
- $29/mo
Interviewsby.ai is an AI-powered tool that offers customized mock interviews with real-time feedback and sample interview roles tailored to specific job positions, helping you practice and improve your interview skills.