What is Eclipse AI?
Eclipse AI is a customer‑feedback analytics platform that consolidates data from multiple sources into a single, AI‑powered system. It ingests reviews, surveys, and other touchpoints via CSV or API, providing unified visibility of customer input. The platform offers real‑time dashboards and AI‑generated insights that highlight pain points, opportunities, and KPI correlations.
Users can query the data through a conversational interface to retrieve trend information quickly. The system automates analysis, reducing manual effort and accelerating decision cycles for marketing, operations, and training teams. It links feedback directly to key performance indicators, enabling more accurate predictions of customer behavior and the ability to track impact on customer experience metrics.
Eclipse AI pricing
FreemiumVerify on the official pricing page.
View plansEclipse AI's key features
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Free premium product trial
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Free forever plan
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Self-serve AI tool
Eclipse AI use cases
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Identify and address product pain points instantly with Eclipse AI’s real‑time feedback dashboard, allowing product teams to pivot features before launch and improve user satisfaction
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Automate KPI correlation analysis across marketing and operations using Eclipse AI’s sentiment insights, revealing the direct impact of campaign changes on customer churn and guiding resource allocation
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Enable sales and training teams to query customer sentiment conversationally, quickly pinpointing recurring objections and tailoring scripts that boost conversion rates
Eclipse AI user reviews
Based on 2 reviews, 100% of users recommend Eclipse AI, rated highly for ease of use.
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Who is Eclipse AI for?
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Data analysts
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Business owners
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Marketing teams
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Customer service teams
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Product designers
Eclipse AI FAQ
Is Eclipse AI free?
Partly. Eclipse AI has a free plan with usage limits, and paid plans unlock the full feature set. Plans include Basic at $120/mo billed annually and Professional at $199/mo billed annually.
What are the best alternatives to Eclipse AI?
The closest alternatives to Eclipse AI are SurveySparrow, unitQ GPT, Medallia, Painboard and Breadcrumb.ai. You can compare them side by side in the alternatives section further down this page.
Does Eclipse AI have an API?
Yes. Eclipse AI offers an API, so you can call it from your own applications instead of using the interface directly.
