Customer Feedback AI
The best 50 Customer Feedback AI tools - Free & Paid
Explore 50 AI for Customer Feedback AI
AutoReviews AI automates customer feedback responses in a business's unique voice. Training the AI ensures tailored brand responses, saving time and enhancing customer interactions on major review platforms.
Freemium
Cycle consolidates feedback from Slack, Zendesk, Intercom, and surveys into a single workspace. Tagging assigns entries to product areas, topics, and roles; CRM sync maintains unified customer context. AI generates dashboards, and real‑time collaboration updates stakeholders via Slack or email.
Freemium
- $9.99/mo
Troof.ai is an AI-powered review management tool that automates collecting 5-star reviews and routes negative feedback privately. It also generates AI-driven insights, branded testimonial content, and automated responses for consistent customer engagement.
Free trial
Akira aggregates real‑time guest feedback from surveys, reviews, emails, and apps, instantly alerting staff to low ratings. Sentiment analysis flags critical complaints, automated replies streamline responses, and a single dashboard delivers cross‑location insights to improve NPS and lifetime value.
Paid
- $35
Feeedbackr is an AI-driven tool that collects and analyzes user feedback through a simple button integration. It provides insights on sentiment, tracks spam, and helps teams prioritize development based on actionable user input.
Free trial
Fluently uses AI to provide real‑time speaking practice, evaluating pronunciation, grammar, vocabulary, and fluency. It adapts lessons, tracks progress, and offers live feedback during calls or recordings for English and Spanish learners.
Free
medallia.com is an AI-powered experience management platform that captures omnichannel feedback and analyzes it to provide real-time insights. It enables teams to automate issue resolution, orchestrate personalized actions, and operationalize improvements across customer and employee journeys.
Subscription
Receptive AI enhances workplace psychological safety by enabling anonymous micro-feedback from employees. It integrates into existing workflows, providing tone analysis and tracking feedback trends to foster an inclusive environment that values every voice and improves retention.
Free
SurveySparrow gathers survey responses from email, social media, web widgets, and messaging apps. It applies NLP to produce actionable insights for marketing, product, sales, and support teams, while ticketing and reputation tools close feedback loops in real time.
Free
Monterey AI aggregates and analyzes customer feedback from calls, emails, chats, and other sources, delivering real‑time insights to product teams. It automatically triages feedback to Linear, Jira, or Asana, integrates with Slack, and supports 85+ languages and large CSV files.
Subscription
- $90/mo
REVIEWS.io automates AI‑driven review replies, producing concise responses in seconds. It gathers reviews from Salesforce, e‑commerce platforms, Google Seller Ratings, supports video/SMS publishing, embeds widgets, and offers metrics, competitor insights, and SEO benefits.
Free
- $45/mo
ThumbsUp centralizes real‑time user feedback, bug reports, and praise on a shared board. Sentiment analysis and keyword trends surface emotions and emerging concerns, while AI‑driven suggestions turn data into prioritized improvement ideas for product teams.
Freemium
- $39/mo
Enterpret aggregates customer feedback from over 50 sources, automatically classifies it into evolving themes, and links each item to product, revenue, and customer data. AI dashboards and workflow connectors surface trends, trigger alerts, and enable contextual follow‑ups in Jira.
Freemium
Bagel AI is a product intelligence platform that delivers AI-driven insights for product performance and customer feedback. It consolidates data, enhances team collaboration, identifies product gaps, and supports evidence-based decision-making within existing workflows.
RightResponse AI automates review requests and responses, using sentiment analysis to craft brand‑aligned templates. It consolidates feedback across sites, offers trend analytics, Google Maps ranking insights, and integrates with calendars for booking, all managed from one dashboard.
Paid
- $9/mo
Eclipse AI aggregates customer feedback from multiple sources, delivering real‑time dashboards and AI‑generated insights that highlight pain points, opportunities, and KPI correlations. Its conversational querying speeds decision cycles for marketing, operations, and training teams.
Freemium
Canvs AI processes open‑ended text from events, social media, surveys, and internal feedback to detect sentiment and thematic shifts. It offers real‑time reaction insights, precise search, and enterprise integration, enabling rapid, data‑driven decision making across marketing, media, sports, and mo
Freemium
iAsk.Ai delivers instant, factual answers to natural‑language questions from authoritative web sources, and offers essay drafting, advanced grammar checks, academic summarization, PDF analysis, image generation, URL bullet‑point briefs, and one‑click grammar correction. Accessible via browser extens
Freemium
- $9.95/mo
My AskAI integrates into helpdesk platforms, automatically answering up to 75 % of tickets by learning from internal docs. It supports multilingual chat, live translation, intelligent escalation, Copilot drafts, insights, API customer data, with isolated encryption.
Subscription
- $199/mo
answersai is an AI tool that offers instant solutions to academic questions. Users can capture problems via photo and receive accurate responses, with support for follow-up queries to enhance understanding across various subjects, accessible on mobile and web.
Freemium
The Speak AI tool is a language data analysis and research platform with transcription, data analysis, and sentiment analysis capabilities for various types of media.
Free trial
Commenter AI automatically generates LinkedIn, X, Meta, and Instagram replies that mimic the user’s tone. It processes up to 40,000 comments, offers a built‑in CRM, custom newsfeed filtering, and a Chrome extension for quick engagement.
Pronounce AI delivers instant grammar, pronunciation, and fluency feedback during recorded or live sessions. It supports American and British accents, tracks specific sounds, offers AI conversational practice, and integrates with Google Meet, Zoom, and other collaboration tools.
Freemium
HiFiveStar centralizes review collection, monitoring, and response across 40+ platforms with AI‑powered auto replies and request generation via email, SMS, WhatsApp, or QR. It tracks sentiment, manages private negatives, and showcases positives on sites or social media.
Subscription
- $28/mo
AI-Flow is a no‑code platform enabling creators to build and run AI workflows via drag‑and‑drop, integrating models from OpenAI, StabilityAI, Anthropic, and Replicate for batch image, video, and content summarization.
Paid
TalkbackAI is a Chrome extension that automates review responses on Google Business Profile, Yelp, and TripAdvisor. Users set a brand voice, generate SEO‑optimized replies, edit them, and view unified analytics for sentiment and performance.
Freemium
Level AI automates contact‑center QA, offers real‑time agent assistance, and analyzes every interaction for sentiment and themes. It tracks performance gaps, supports compliance with screen‑recording, and delivers contextual knowledge via Agent GPT to boost resolution and uncover upsell opportunitie
Freemium
Zefi centralizes customer feedback from 100+ integrations, categorizes it with LLM taxonomy, offers real‑time sentiment analytics, AI digests, and workflow automation to trigger actions like Jira tickets or Slack alerts, enabling teams to prioritize product roadmaps.
Freemium
EmbedSocial aggregates reviews from Google, Trustpilot, Yelp, Facebook, Instagram, TikTok, YouTube, and more into customizable widgets. AI tools summarize reviews, draft responses, auto‑generate CSS, and provide API integration, analytics, moderation, and social‑listening for multi‑location business
Free trial
- $29/mo
InterviewAI is an AI interview platform that generates real‑time, job‑specific questions, scores mock interviews, and tracks progress. It streamlines scheduling, stores candidate notes, and provides bias‑reduced, data‑driven insights for recruiters and students.
Freemium
Sauce AI aggregates real‑time customer feedback from Slack, Zendesk, Gong, Intercom, Salesforce, and CSV imports, automatically classifies feature requests and support issues, detects trend spikes, and highlights product blindspots, churn signals, and revenue‑driving insights across regions, persona
Freemium
Interviewsby.ai is an AI-powered tool that offers customized mock interviews with real-time feedback and sample interview roles tailored to specific job positions, helping you practice and improve your interview skills.
ManageBetter uses AI to automate performance reviews, offering one‑click generation, analytics, 360° feedback, milestone tracking, coaching tools, and real‑time 1:1 scheduling, cutting review time by up to 80% while centralizing data for actionable insights.
Subscription
- $30/mo
AIHelp is a customer‑service platform offering AI‑powered chatbots, live messaging, push notifications, and auto‑form tools. It provides a mobile SDK and web API for embedding customizable chat, AI assistants, and workflow automation, enabling high‑scale, low‑response‑time support.
Freemium
- $46/mo
Visionari aggregates customer feedback from email, web, and in‑app sources into a single dashboard. Its AI engine prioritizes requests by impact, pain, and relevance, and allows one‑click roadmap updates that auto‑generate changelogs. Multi‑language filtering and public boards enhance transparency.
Paid
- $19/mo
AI‑driven research platform that supplies monthly stock picks, real‑time 5%‑move alerts, earnings previews, and analyst‑validated recommendations. It merges proprietary data, machine‑learning models, and hedge‑fund expertise to pinpoint buy‑and‑hold opportunities for investors.
Freemium
Airfocus AI delivers AI‑generated product requirement documents, user stories, and concise summaries via slash commands. It analyzes feedback sentiment, reduces jargon, offers edits, streamlines repetitive tasks, and helps prioritize roadmap items.
Freemium
- $5.75/mo
MARA AI centralizes hotel review responses into a single inbox, auto‑generates brand‑aligned replies, offers multilingual support, and provides review analytics, surveys, and widgets. It integrates with Chrome and MEWS to streamline workflow and improve response rates.
Paid
- $60/mo
Productbridge.io is a centralized workspace that collects and organizes product feedback from multiple sources. Its AI categorizes and prioritizes requests to surface key trends, which teams can then convert into tracked roadmap items and close the loop with automated notifications.
Free trial
- $24/mo
Voicepanel is an AI‑native research platform that lets teams design studies, instantly recruit from a 30 million‑user global panel, and collect voice, video, and text responses. It supports multi‑language prompts, real‑time analysis, and Slack integration for rapid insights.
Freemium
- $49
Spiral analyzes customer reviews, chat logs, and call recordings to surface actionable insights. Users can query natural language for trends, complaints, and feature requests. The AI summarizes feedback, enabling product, support, and marketing teams to prioritize improvements and gauge sentiment.
Freemium
ChattySurvey is an AI‑powered platform that creates conversational surveys, automatically generating personalized follow‑ups to boost response rates. It delivers real‑time sentiment analysis, root‑cause insights, and actionable recommendations for product, marketing, and support teams.
Paid
- $50/mo
Reviewly gathers Google reviews via SMS, QR, NFC, and review plates, automates request sending, analyzes sentiment, drafts responses, offers scheduling, bulk uploads, CRM integration, and dashboards for performance tracking worldwide.
Subscription
- $99/mo
AI Tools Directory offers a searchable catalog of 5,000+ AI tools organized by category and rating. Users can filter by application, bookmark selections, and access documentation or example projects, with regular updates to keep listings current.
Free
Portals.co is an AI-driven customer feedback platform that deploys popups and linkable forms across websites and email, auto-generates follow-up questions, aggregates responses for AI analysis, and produces summaries to surface feature requests, issues, and actionable insights.
Free trial
Learn AI, ML, and data science through free tutorials, live coding playgrounds, and 100+ hands‑on projects. The curriculum covers core machine learning, regression, and deep learning, with specialized projects and a 3,958‑question quiz to reinforce knowledge.
Free
Backsy.ai is an AI-driven feedback analysis platform that transforms customer feedback into actionable insights. It collects responses via text or voice, filters out spam, and offers trend tracking for continuous improvement in products or services.
Free trial
Feedyou lets businesses build and deploy chatbots, voice assistants, email bots, and knowledge bases across web, mobile, messaging, and internal tools. No coding needed; it integrates with Salesforce, SAP, CRMs, offers analytics, automated routing, and modular updates.
Freemium