What is Akira?
Akira is an AI‑driven guest experience platform that captures real‑time feedback from surveys, online reviews, emails, and mobile apps. It sends instant alerts when a guest rates below four stars, enabling staff to respond within hours and recover dissatisfied guests.
AI sentiment analysis flags critical complaints, and automated response templates allow quick, consistent replies to all online reviews. A single dashboard unifies data across multiple locations, keeps Google Business listings up‑to‑date, and provides cross‑location performance insights.
Akira details
- Company
- Akira Technologies Corp.
- Jurisdiction
- Canada
- Built for
- Businesses and teams
- Data residency
- Canada and United States
- Stated compliance
- GDPR, CCPA
Compliance as stated in Akira's own published documentation.
Akira pricing
PaidVerify on the official pricing page.
View plansAkira's key features
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Survey builder with QR/email distribution
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Centralized multi-channel feedback inbox
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Automated sentiment analysis engine
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AI-generated review responses
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Bulk listing updates and syndication
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NLP-based risk detection
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On-demand AI insights queries
Akira use cases
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Capture real‑time guest complaints and trigger AI‑powered automated replies for instant resolution, ensuring staff address low ratings before they impact NPS
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Generate a unified dashboard that aggregates sentiment analysis across all hotel locations, pinpointing service gaps and guiding targeted improvement initiatives
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Integrate mobile‑app surveys to collect on‑the‑spot feedback, feeding data into Akira’s real‑time system to alert staff and adjust operations for higher guest satisfaction
Akira user reviews
Would you recommend Akira?
Who is Akira for?
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Content creators
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Digital managers
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E-commerce sellers
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Data analysts
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Online reviewers
Akira FAQ
How much does Akira cost?
Akira is a paid product with no free plan. Plans include National at $50 per location, Regional at $65 per location and Local at $90 per location.
Is Akira safe to use?
Akira states GDPR and CCPA compliance in its own published documentation. Akira is operated by Akira Technologies Corp., registered in Canada.
What are the best alternatives to Akira?
The closest alternatives to Akira are Enterpret, canvs.ai, Mine My Reviews, viable and talksprout. You can compare them side by side in the alternatives section further down this page.
What does Akira do with my data?
Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in Canada and United States.
Who made Akira?
Akira is built and operated by Akira Technologies Corp., a company registered in Canada.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
