What is Kraftful?
Kraftful
Collects user feedback from 30+ sources such as app reviews, support tickets, surveys, and call transcripts in a single dashboard.
Automatically categorizes data into feature requests, complaints, and themes, and provides full‑context views of each comment.
Supports AI‑driven surveys and personalized user interviews, generating questions based on prior responses and translating them into the user’s language.
Exports actionable user stories with acceptance criteria directly to Jira or Linear and delivers weekly summaries to Slack.
Tracks feedback trends over weeks, months, or years, showing how new features affect specific topics across all sources.
Detects and eliminates hallucinated content with a proprietary filter, ensuring accurate insights.
Integrates with language‑translation services to provide real‑time summaries in the team’s preferred language.
Kraftful details
- Company
- Kraftful, Inc.
- Jurisdiction
- State of California
- Built for
- Businesses and teams
- Data residency
- United States
- Stated compliance
- SOC 2, GDPR
Compliance as stated in Kraftful's own published documentation.
Kraftful tech specs
- Works with
- OpenAI / GPT
- Analytics
- Amplitude
- Integrations
- Slack Jira
Kraftful pricing
PaidVerify on the official pricing page.
View plansKraftful's key features
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Integrate multiple feedback sources
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Automatically collect and summarize feedback
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Deliver summaries via email or Slack
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Draft user stories with GPT
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Create tickets in Jira automatically
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Advanced qualitative analysis beyond clustering
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Generate product insights from NPS
Kraftful use cases
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Aggregate customer support tickets and feedback across Zendesk, Intercom, and email, auto‑classifying requests and complaints, then generate Jira feature stories with real‑time Slack updates so the dev team stays instantly informed
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Generate dynamic, multilingual surveys after a product release, automatically translate responses, export user stories to Jira/Linear, and deliver concise trend insights to stakeholders via Slack
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Track social media, app store, and internal forum feedback in real time, filter hallucinations, surface emerging themes, and provide executive dashboards that highlight long‑term trends across all channels
Kraftful user reviews
Would you recommend Kraftful?
Who is Kraftful for?
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Market researchers
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Product strategists
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Data analysts
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Competitive assessors
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Beta testers
Kraftful FAQ
How much does Kraftful cost?
Kraftful is a paid product with no free plan. Plans include Customers worth $2m arr at $2m, $1.1 m churn threat at $1.1m, Team annual plan at $720 and Arr from 45 customers at $450000.
Is Kraftful safe to use?
Kraftful states SOC 2 and GDPR compliance in its own published documentation. Kraftful is operated by Kraftful, Inc., registered in State of California.
What are the best alternatives to Kraftful?
The closest alternatives to Kraftful are SurveySparrow, Voicepanel, Monterey.ai, Medallia and Zefi.ai. You can compare them side by side in the alternatives section further down this page.
What does Kraftful do with my data?
Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product. Customer data is held in United States.
Who made Kraftful?
Kraftful is built and operated by Kraftful, Inc., a company registered in State of California.
Which AI models does Kraftful use?
Kraftful is built on OpenAI / GPT. Which models you can reach may depend on your plan.
What does Kraftful integrate with?
Kraftful connects with Slack and Jira.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
