What is ThumbsUp?

ThumbsUp is a feedback collection platform that centralizes user comments, bug reports, and appreciation messages on a shared feedback board. The system captures responses in real time, allowing users to contribute at any moment and interact with other contributors, fostering an open feedback culture.

Built‑in sentiment analysis surfaces overall customer emotions and flags negative or positive trends, while keyword trend tracking highlights emerging concerns and evolving preferences. AI‑powered suggestions automatically generate data‑driven improvement ideas, saving teams time and helping prioritize action items.

ThumbsUp pricing Freemium

Starter $0

Pro $39/mo

Verify on the official pricing page.

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ThumbsUp's key features

Central feedback repository
User feedback portal
Collaborative feedback boards
Sentiment analysis of feedback
Keyword trend tracking
AI-driven improvement suggestions

ThumbsUp use cases

Build a real-time feedback board for your mobile app with ThumbsUp, aggregating user reviews, sentiment scores, and trend alerts, so product managers can instantly spot pain points and deploy hotfixes
Turn raw feedback into a prioritized roadmap by using ThumbsUp's AI improvement suggestions, automatically clustering feature requests and generating a concise action list for cross‑functional teams
Track customer sentiment over time with ThumbsUp's trend dashboard, visualizing spikes in negative emotions, correlating them with recent releases, and enabling data‑driven decisions to improve user experience