What is TalkbackAI?

TalkbackAI is a Chrome extension that automates review responses across major platforms such as Google Business Profile, Yelp, and TripAdvisor. It lets users set a brand voice with customizable tone, style, and guidelines to ensure consistent communication.

The AI generates multiple unique, SEO‑optimized replies with a single click, and allows manual edits before posting. A single dashboard consolidates all reviews, providing analytics on response performance and sentiment trends to inform service improvements.

TalkbackAI on the web:

TalkbackAI details

Built for: Individuals
Stated compliance: GDPR

Compliance as stated in TalkbackAI's own published documentation.

TalkbackAI pricing

Freemium

Starter $0

Silver $19

Gold $39

Verify on the official pricing page.

View plans

TalkbackAI's key features

AI-generated review responses
Custom brand voice setup
Multi-platform review support
Analytics and sentiment insights
Chrome extension integration
Multi-language response capability
Custom response rules and templates

TalkbackAI use cases

Automatically draft and publish personalized, SEO‑optimized responses to new reviews on Google Business Profile, Yelp, and TripAdvisor, keeping your brand voice consistent without manual copy‑editing
Use the unified sentiment analytics dashboard to track review trends across all platforms, identify key pain points, and adjust your response templates in real time
Leverage customizable review templates and multilingual support to respond to customers in their native language, boosting engagement and improving local SEO rankings