Omnichannel Automation
The best 70 Omnichannel Automation AI tools - Free & Paid
Explore 70 AI for Omnichannel Automation
The Omni Channel Outreach System by omni.us is an AI-driven, multi-channel tool that automates outreach campaigns. It optimizes message delivery across channels, offers customizable scripts for enhanced engagement, and grants access to a high-quality lead database, streamlining campaign creation an
Free trial
5
Knowmax is an AI-powered knowledge management platform with omnichannel capabilities and custom experiences for various industries.
Contact
5
Nextiva is an AI-driven platform transforming customer interactions by automating conversations across multiple channels. It offers unified support for voice, video, SMS, and more, reducing costs by up to 30% with automation for 90% of interactions.
Freemium
NovaTalks.ai is an omnichannel platform for customer care and sales optimization. It provides innovative tools to manage digital channels, utilizing automated responses and big data text analytics to streamline customer interactions and improve support efficiency.
Free trial
5
Zapier is an AI-powered no-code automation platform connecting 6,000+ apps. It simplifies workflow management, bots, sales pipelines, and more, enhancing productivity and streamlining operations.
Free trial
5
Versabot.co is a no-code platform for creating customizable omnichannel chatbots and outreach solutions. It streamlines communication via multiple channels, supports automated calling, and offers advanced analytics to enhance customer engagement and productivity.
Freemium
The OneContact Suit is an AI-powered cloud contact center software with various features and a worldwide partner network in over 40 countries.
5
Aomni Agent is an AI-powered business intelligence tool that conducts internet research and recommends Ideal Customer Profiles to help grow outbound pipelines. It leverages advanced AI models for query planning and personalization.
Tool Description: mtalkz is an AI-powered communication platform providing SMS, WhatsApp, RCS, voice, and email services. It enables effective customer engagement through features like OTPs and interactive WhatsApp Business API, expanding reach and increasing revenue opportunities with ease. (2 lin
Freemium
Polymath is an AI-powered tool that enables autonomous navigation of industrial vehicles with customizable configurations and compatibility with various sensors, controllable via API with a free simulation instance for testing automation.
Free trial
Kapture Self-Serve 2.0 empowers customers with an AI-driven knowledge base, bots for decision-making, and omnichannel support, while providing agents with tools for efficient ticket management and insights into customer interactions through advanced analytics.
Subscription
5
Uchat is an automation platform that streamlines customer engagement across 12+ social media channels, featuring an intuitive drag-and-drop builder, AI responses, email automation, and human agent integration for enhanced support and e-commerce operations.
Free trial
5
Ondemand is a PaaS that employs retrieval-augmented generation AI to enhance product development and business operations, integrating seamlessly with systems and IoT devices to monitor, control, and optimize physical environments for improved workflow and efficiency.
Freemium
Tactful AI is a customer engagement platform with multiple features to improve retention, optimize operations, and reduce costs.
Subscription
5
TaggoAI is an AI-driven platform that consolidates multi-channel customer communication, automates support workflows, and enables lead capture through customizable chatbots, enhancing response efficiency and managing inquiries seamlessly across platforms like WhatsApp, Messenger, and email.
Free trial
5
Sigma AI automates ticket resolution across multiple channels, enhancing customer support. It integrates with platforms like Shopify and Zendesk, delivering personalized responses while improving efficiency and resource allocation, achieving up to 80% automation in ticket handling.
Freemium
5
ZixFlow is an AI-powered platform that streamlines customer management through centralized CRM, multi-channel marketing, task automation, lead capture forms, email validation, AI security, and customizable sales templates. It empowers over a thousand companies globally for enhanced business growth.
Free trial
5
Ortto is an AI-powered tool that helps businesses build custom multi-channel customer journeys by unifying data and enabling audience segmentation, offering features such as journey builders, analytics, email and SMS marketing, in-app messages, pop-ups, surveys, forms, and more, with a user-friendly
Freemium
5
Chaport: Customer Messaging Tool for Businesses - Automated Sales Interactions, Live Chat, Chatbots, Omnichannel Support & Seamless Integration.
Free trial
5
Teloz is an AI-driven cloud contact center solution offering inbound and outbound capabilities, CRM integration, advanced virtual agents for self-service, and support for mobile and video communications, enhancing efficiency and customer satisfaction across various industries.
Free trial
Automate customer support with AI to reduce costs and improve service.
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Wiichat is an AI chatbot platform that enhances customer support and sales through personalized interactions, contextual understanding, voice recognition, and seamless integration across multiple channels, offering efficient lead management and automation for improved business outcomes.
Freemium
5
Uib is an AI tool for managing conversational experiences across channels. It features an omnichannel messaging API, an NLP-agnostic chatbot builder, and a marketplace for cloud connectors, enhancing customer engagement in various industries.
Subscription
Questflow is a collaborative AI automation workspace that seamlessly orchestrates tasks across platforms. It offers 50+ integrations for automating tasks with ease, supports multi-modal work, and utilizes natural language processing for efficient command execution.
Subscription
Klink.cloud is a contact center platform that enhances customer engagement through unified communications, automated processes, and an omnichannel dashboard. It supports various industries by streamlining workflows and providing actionable insights into customer behaviors and preferences.
Free trial
Journey is an AI tool that optimizes sales processes by fostering internal champions, converting leads, and equipping decision-makers with resources. It simplifies file sharing, boosts team efficiency, provides real-time assistance, and strengthens companies' sales pipelines.
Freemium
5
ADXL AI is a smart tool that uses artificial intelligence to simplify and optimize digital advertising across all popular platforms, reducing work by 80% and ad spend by 30%, while reaching more customers and increasing conversions.
Free trial
Ever Efficient AI offers customized AI automation services including JavaScript and Python development, chatbots, data integration, browser extensions, software builds, and more.
Subscription
5
Zepic is an AI-driven customer engagement platform that streamlines communication across channels while prioritizing data privacy. It allows for personalized messaging and insights into customer behavior, facilitating targeted campaigns compliant with privacy regulations.
5
GoWit is an omnichannel retail media advertising platform that helps retailers and marketplaces maximize ad space value through precise targeting and personalized campaigns. The AI-powered bidding engine enhances brand visibility and boosts sales, while unlocking valuable customer insights.
Kommunicate is an AI-driven customer service automation tool. It provides a Kompose chatbot builder, live chat, Dialogflow integration, and more. Enhances support with codeless bot creation, self-serve FAQ bots, NLP LLM, and integrates with major platforms for smooth communication and better custom
Free trial
ChatDaddy is an AI-driven WhatsApp automation tool for e-commerce, utilizing chatbots, personalized messages, and notifications to enhance customer interactions and integrate with apps/payment systems for improved team productivity and efficient customer service.
Free trial
Spectrm is a conversational marketing automation platform that uses AI to create chatbots for messaging channels like WhatsApp and Facebook Messenger, enabling personalized customer engagement and driving sales through tailored interactions and audience segmentation.
Freemium
Certain is a comprehensive conversational AI solution for e-commerce businesses that enhances revenue, growth, and customer experience through Shopify integration and proprietary conversational AI.
Free trial
CognitiveMillโข is an AI-powered cloud platform designed for media and entertainment automation with automatic video editing, highlight generation, content analysis, scalability, ease of use, and human-level comprehension.
Free trial
5
Impel is an AI-powered customer lifecycle management platform for the automotive industry, offering conversational AI scheduling, integration with existing systems, and immersive merchandising tools to enhance customer interactions and improve retention across dealerships and OEMs.
Freemium
GPTBots.ai provides end-to-end AI solutions for enterprises, enabling intelligent automation across customer service, knowledge search, data analysis, and lead generation. With a no-code AI agent builder, multi-modal interactions, and seamless system integration, it streamlines business operations e
Freemium
Omnisearch is a cloud-based media search and indexing platform that enhances content accessibility through advanced machine learning techniques. It offers efficient indexing, auto-tagging, and real-time monitoring, benefiting industries like media, education, and security.
Free trial
5
Ambit is an AI chatbot software that automates customer service interactions across multiple channels, enhancing accessibility and support. It streamlines up-sell and cross-sell opportunities, improves response times, and scales to manage high traffic volumes.
Freemium
WHAutomate is a customer engagement platform that simplifies communication through personalized messages and targeted campaigns. Enhance customer relationships with automated follow-ups and responses for increased engagement and conversions.
Freemium
5
Siena AI is an empathic customer service platform leveraging AI and human empathy for seamless omnichannel management. It resolves issues with personalized interactions, quick responses, and real-time knowledge support across various channels.
Freemium
5
HeiChat is an AI chatbot plugin for e-commerce sites powered by ChatGPT. It offers seamless integration with popular platforms, simple setup, and customizable features like product recommendations and multilingual support to boost sales and enhance user experience.
Free trial
Inventory365 is an AI-driven inventory management solution that links sales channels, automates orders, provides real-time visibility, optimizes warehouse operations, forecasts demand, and offers multichannel integration for streamlined sales.
Free trial
Sweepr is an AI-driven digital care platform that expedites customer issue resolution, optimizes workflows, and boosts efficiency for service and smart home providers. It offers personalized intent orchestration, omnichannel support, in-depth analytics, and generative AI capabilities. (Visit sweepr
Freemium
Textit is a bot platform for creating interactive chatbots across various channels like Facebook and WhatsApp. It features a drag-and-drop workflow designer, robust contact management, and seamless integration options for automating customer interactions and campaigns.
Freemium
3win is an AI tool for e-commerce that features a 24/7 chatbot for personalized recommendations and customer inquiries, integrates with popular platforms, and offers a centralized customer service hub to enhance engagement and streamline operations.
Free trial
Agent One allows businesses to create custom AI chatbots for personalized support and instant answers. With 24/7 availability, multilingual capabilities, seamless integration, and detailed analytics, it enhances customer engagement and maintains brand consistency.
Free trial
OmniTrain is an AI tool that enables marketers to quickly create high-converting social media ads using customizable templates, advanced copy generation, and rapid A/B testing across various formats, simplifying the ad creation process for users at any experience level.
Subscription
5
ivah is an AI assistant providing seamless integration across platforms, boosting customer engagement and operational efficiency. It offers automation, personalized brand voice, and multilingual (80+ languages) support for customer service and lead conversion.
Free trial
Anantya.ai is a versatile business platform for conversational engagement. It provides SMS backup, WhatsApp marketing, live agents, chatbots, analytics, and commerce support for sales boost. Secure WhatsApp authentication and multi-channel integration ensure smooth communication and enriched custom
Free trial
Versium Reach is an omnichannel marketing platform that enhances audience targeting and data hygiene using a B2B2C identity graph, providing deep insights and sophisticated signals to help marketers engage potential customers effectively across multiple channels.
Free trial
Infinity AI Tools utilizes the powerful Shopifinity Engineโข to deliver custom AI solutions for e-commerce. Key features include content creation automation, sales enhancement through Suresell AI, consistent brand tone with ConsistentVoice, and personalized marketing campaigns driven by customer ins
Freemium
4.8
Octocom is an AI chatbot for ecommerce SMEs that uses GPT technology to increase sales and improve customer experience.
Subscription
Intelswift is an AI-driven customer service automation tool that consolidates communications, automates routine inquiries, and offers real-time insights. It streamlines support operations through integrations and enhances agent productivity with an AI copilot for accurate customer interactions.
Free trial