What is Elastic Bot?
Elastic is an AI chatbot platform offering automated customer support across various channels like WhatsApp, GMB, Facebook, and Instagram. With features such as conversational commerce, support automation, and lead generation, Elastic aims to enhance customer engagement and streamline interactions.
The platform allows for seamless integration of human agents and automation to provide a personalized and efficient customer experience. By utilizing multilingual capabilities and omnichannel engagement, Elastic helps businesses strengthen global customer relationships and improve customer retention.
With a focus on simplifying omnichannel interactions and providing ready-to-use solutions for various industries like eCommerce, insurance, banking, travel, and government, Elastic offers a versatile and integrated platform to drive business growth..
⭐ Elastic Bot Core features
- ✔️ Automated customer support
- ✔️ Conversational commerce
- ✔️ Multilingual capabilities
- ✔️ Omnichannel engagement
- ✔️ Integration of human agents and automation