What is Knowmax?

Knowmax is an AI-powered knowledge management platform that offers omnichannel capabilities and custom experiences for industries such as telecom, banking, insurance, e-commerce, media, healthcare, travel, automotive, and utilities. It provides decision trees, a knowledge base, visual guides, and visual assistance to simplify complex SOPs and workflows. It also enables the creation of self-help guides and offers a no-code cognitive decision tree to integrate with CRM and deliver faster and personalized resolutions. Knowmax helps reduce learn curve, errors, and AHT while increasing CSAT and FCR. It offers a Google-like search engine that provides access to relevant knowledge across touchpoints instantly.

⭐ Key features

Knowmax core features and benefits include the following:

  • âœ”ī¸ Decision tree.
  • âœ”ī¸ Knowledge base.
  • âœ”ī¸ Visual guides.
  • âœ”ī¸ Visual assistance.
  • âœ”ī¸ Self-help guides.

âš™ī¸ Use cases & applications

  • âœ”ī¸ Simplifying complex SOPs and workflows.
  • âœ”ī¸ Creating self-help guides.
  • âœ”ī¸ Integrating with CRM for faster and personalized resolutions.

đŸ™‹â€â™‚ī¸ Who is it for?

Knowmax can be useful for the following user groups:

Knowledge managers
Customer service agents
Information specialists
Industry professionals
Content developers

â„šī¸ Find more & support

You can also find more information, get support and follow Knowmax updates on the following channels:

How do you rate Knowmax?

5 1 ratings

Breakdown 👇

Value for money:
5
Ease of Use:
5
Performance:
5
Features:
5
Support:
5
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🔎 Similar to Knowmax

💡 Discover complementary tasks that work alongside Knowmax to elevate your workflow.

Organize knowledge base Create knowledge articles Search for information Analyze knowledge gaps Share knowledge with team
âšĄī¸ Organize knowledge base
âšĄī¸ Create knowledge articles
âšĄī¸ Search for information
âšĄī¸ Analyze knowledge gaps
âšĄī¸ Share knowledge with team
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