Customer Feedback Management
The best 70 Customer Feedback Management AI tools - Free & Paid
Explore 70 AI for Customer Feedback Management
Canny is a customer feedback management tool that centralizes user input, streamlines feature request tracking, and integrates with project management platforms. It helps teams make informed decisions and communicate updates through customizable roadmaps and changelogs.
Free trial
$90/mo
Monterey is a tool that consolidates user feedback from multiple channels and generates actionable insights, freeing up product and engineering teams to spend more time engaging with users.
Subscription
$75/collaborator/mobilled mo
CustomerIQ is an AI-powered platform that helps businesses synthesize customer feedback across multiple channels and make data-driven decisions.
Freemium
Productlane is a customer support feedback system that centralizes communication across multiple channels, prioritizes user feedback, and provides a public roadmap. Its API integration and real-time widget streamline support tracking and engagement for B2B companies.
Freemium
Seven24 is a feedback management tool that uses generative AI to analyze user feedback from multiple sources. It transforms insights into actionable tasks, enabling creators and businesses to enhance subscriber engagement, prioritize feedback, and improve customer retention.
Free trial
Feedback Navigator is a customer feedback analysis platform that integrates data from various sources and employs sentiment analysis to categorize feedback. It enhances responsiveness through custom workflows and supports CSV export for external analysis.
Free trial
$0
5
Zigpoll is a comprehensive customer insights platform for businesses to gather data and grow their business with features such as on-site surveys, advanced targeting rules, AI assistant, and automatic analysis.
Freemium
240 €/mo
ClientZen automates feedback analysis from various sources, providing real-time monitoring and smart tagging to identify negative sentiments and trends. It helps teams understand customer experiences, prioritize feature requests, and enhance responsiveness to customer needs.
Freemium
€8 per user/mo (billed yearly) or €10/user/mo (billed mo)
Soon Pulse is an AI-enhanced employee feedback solution, automating and simplifying conventional manual feedback procedures. Its advanced technology revolutionizes feedback management for enhanced efficiency.
$0
Feedback Sync is an AI-driven customer feedback aggregation tool that centralizes feedback from multiple sources. It offers concise weekly summaries, facilitates collaboration through Slack integration, and helps teams make data-driven product improvement decisions.
Subscription
$29/mo
5
Qualli's Feedback Center simplifies feedback management by consolidating insights from various sources into one platform. Conduct web and mobile surveys for real-time data collection, with an AI assistant for instant analysis and actionable insights.
Free trial
£0/mo
FeedScope is a user feedback management tool that enables customized question creation and effective response capture. Its dashboard visualizes feedback, prioritizes feature requests, and supports video tagging for enhanced context, aiding product teams in making informed decisions.
Subscription
Mine Reviews helps businesses efficiently monitor and respond to online reviews. With customizable alerts, sentiment analysis, and analytics, it enhances online reputation management and customer satisfaction significantly.
Freemium
Managebett is an AI-powered tool that provides real-time feedback, team skill development, career goal management, performance reviews in minutes, a user-friendly design, coaching services, and informative content on success management.
Free trial
$ 0/mo
Reflectfy is a customer feedback management tool that gathers and analyzes sentiments, providing actionable insights through a comprehensive dashboard. Its AI-powered analysis and custom properties help businesses understand needs and improve decision-making.
Free trial
$0
5
ThumbsUp is a user feedback tool fostering vibrant feedback ecosystems by collecting, analyzing, and providing actionable insights. Drive improved customer satisfaction through sentiment analysis, trend monitoring, and automated recommendations.
Free trial
$25
5
Ratinge is an AI-driven review management platform that automates feedback collection via various channels, filters reviews for visibility, and allows businesses to address negative comments privately, enhancing online reputation and customer trust across multiple languages and currencies.
Free trial
Popwork is a feedback management platform that streamlines 1:1 meetings, tracks objectives, and facilitates continuous peer feedback, enhancing communication and engagement within teams while integrating with various HRIS and productivity tools for seamless workflow.
Subscription
Enterpret is an AI tool that converts customer feedback into valuable growth insights. It provides analytics templates, feedback source integrations, and advanced features like segment comparison and trend detection for data-driven decisions.
Freemium
5
Spokk: A customer feedback app bridging the gap between private comments and public reviews. Enhances business-customer interactions, issue resolution, and loyalty through smooth communication and swift response management.
Freemium
Collect Faster Happier People is an AI platform for efficient data collection through customizable surveys. It features real-time analytics and automated response management, aiding user experience researchers and marketers in making informed decisions to enhance stakeholder satisfaction.
Freemium
5
Rannkly Review Management is an AI tool that streamlines review collection, analysis, and response for businesses. It offers features like unified inbox, automated review analysis, and competitor benchmarking to boost online reputation and customer satisfaction.
Free trial
Reviewelf is an AI-driven customer review management platform that boosts employee engagement by setting review targets. It features an organized reviews inbox, analytics for trending complaints, and one-click response generation to enhance customer feedback communication.
Subscription
Painboard is an AI tool that simplifies tracking and analyzing customer feedback to uncover pain points. It automatically summarizes and groups feedback, allowing users to easily prioritize and organize insights.
Free trial
5
Syncly simplifies customer feedback management by automatically categorizing inputs, detecting negative sentiments in real-time, centralizing insights, employing AI tagging, prioritization, and synchronizing feedback across multiple channels for optimal customer experience.
Free trial
5
Hubbl is an AI-powered in-product research and feedback tool with features such as in-product feedback collection, prototyping, real-time insight monitoring, reporting, usability testing, and feedback recruitment.
Freemium
UnitQ is an AI-powered user feedback tool that assists product, engineering, and CX teams in detecting bugs, addressing support concerns, and boosting user satisfaction through automated categorization and real-time actionable insights.
Freemium
$5/mo per user
Fidforward is an AI-driven performance management tool that streamlines employee feedback, automates performance reviews, and tracks objectives, enhancing feedback dynamics and reducing administrative tasks for HR managers and founders in organizations.
Subscription
The Feedback AI tool provides real-time feedback from over 30 AI characters to help users test ideas, reduce risk, and adapt to better meet audience needs.
Usage based
MonkeyLearn is a comprehensive text analytics tool with pre-built and custom machine learning models, dashboards for visualizing results, and instant insights.
Free trial
$9.99/mo
Cycle 3.0 is an AI-powered Slack tool for product teams that simplifies feedback management. It integrates with multiple tools, facilitates feedback capture, offers semantic search, syncs customer data, and automates release note creation, promoting collaborative product enhancement.
Free trial
5
Revifys is a review management tool for local businesses that streamlines collecting and responding to customer feedback, monitors reviews across platforms, and provides real-time analytics to improve online reputation and customer engagement.
Free trial
$0/mo
5
Rargus is an AI tool that turns customer feedback into actionable insights. It collects feedback from various channels and analyzes it to provide valuable insights on customer needs and product improvement.
Free trial
Feeedbackr is an AI-driven tool that collects and analyzes user feedback through a simple button integration. It provides insights on sentiment, tracks spam, and helps teams prioritize development based on actionable user input.
Free trial
$90/mo
Intellibase is an AI-driven user feedback analysis tool that helps businesses elevate their product strategy by providing valuable insights and streamlining decision-making with its cutting-edge AI analysis technology.
Subscription
Painboard is an AI-powered tool that processes unstructured customer feedback, delivering valuable business insights. It features customizable themes, comparison views, and on-demand options to highlight essential data, enabling better decision-making through consolidated feedback analysis.
Freemium
5
Zefi AI streamlines user feedback management for customer-focused companies by centralizing, tagging, and analyzing feedback. It enables teams to extract actionable insights, improving product decisions and enhancing customer experience through trend analysis and real-time reporting.
Subscription
$19/mo or $19/mo billed annually
Visionari is an AI-driven tool for product teams to collect, prioritize, and manage user feedback from various channels. It streamlines development by centralizing feedback, automating analysis, and enhancing engagement with features like public boards and notifications.
Free trial
$9/mo
RealFeedback is a ChatGPT-powered chatbot that collects user feedback conversationally via script tag and appears as a chat bubble on websites.
Free trial
$0
5
Dovetail's Customer Insights Hub helps product managers and researchers analyze customer feedback through real-time integration with apps like Slack. It offers a searchable repository and AI-driven analysis for qualitative data, enhancing collaboration and informed product decisions.
Freemium
unlock to view
Surveysparrow is a platform for creating online surveys and forms, featuring conversational formats, integration with feedback channels like WhatsApp, and tools for managing online reviews. It offers real-time insights and connects with over 2,000 automation platforms.
Free trial
TrustLoop is an AI-powered reputation management tool that helps businesses capture and manage customer feedback across platforms like Trustpilot and Google. It offers customizable survey widgets, automated review capture, and actionable insights to enhance online reputation and customer satisfactio
Free trial
5
Avarup Review Management streamlines multi-platform customer review collection (email, SMS, WhatsApp) and centralizes management. It amplifies positive feedback, automates social sharing, enhancing brand visibility and trust.
Freemium
{$200/mobilled annually}
5
Tool_description: 1flow is an AI-enabled survey tool for mobile apps and websites. It facilitates easy, personalized survey creation using customizable designs, data-driven segmentation, and integrations with Amplitude and HubSpot for scalable feedback collection and user experience optimization.
Free trial
Respond, hide, and analyze all your comments from one place with AI-powered sentiment analysis and harmful engagement detection.
Free trail
$49/mo
Feedback Rivers unifies customer feedback across sources, offering actionable insights to enhance products and customer experiences through AI-driven integrations and simplified processing.
Free trial
$35 per location
5
Akira is a reputation management platform that automates guest feedback collection and online review management. It features sentiment analysis, centralized review aggregation, and AI response generation, helping businesses enhance guest experiences and maintain accurate digital listings.
Freemium
$39/mo
5
Gleap is an AI customer feedback platform featuring a 24/7 chatbot for support, in-app bug reporting, customizable chatbots, interactive product tours, and a knowledge base to enhance customer engagement and streamline support processes.
Free trial
€29/mo
AI reviews by EmbedSocial is a comprehensive AI-powered reviews management tool with features like embedFeed, EmbedStories, and FeedLink.
Free trial
$500/mo
5
Lancey is an AI tool that analyzes customer feedback from various sources, providing actionable insights for product teams. It enhances decision-making, identifies trends, and facilitates continuous product discovery through automated data synthesis and seamless integrations with existing workflows.
Subscription
5
Lookup is an AI-powered tool that centralizes customer feedback collection, adapts to taxonomy, and offers a free plan with beta access and paid plans.
Freemium
5
Feedbase Dashboard: An intuitive AI tool for businesses to monitor analytics & customer feedback with features like email notifications, priority support, & transparent pricing. Easy cancellation option available.
Freemium
$0/mo
Spiral is an AI tool that automates issue detection from customer feedback and support interactions, unifying data for proactive problem-solving. It offers real-time alerts and analytics, helping teams enhance customer support efficiency and make informed decisions.
Freemium
$0.00
Review Insights Pro is a user-friendly AI tool for businesses to manage customer reviews effectively. It offers sentiment and topic analysis, response templates, and a streamlined workflow to identify concerns and enhance products/services.
Free trial
Postmagic automates post-processing tasks for email communication, enabling efficient feedback collection and management. Its user-centered design enhances interactions, helping businesses streamline communication strategies and gather valuable insights effectively.
Freemium
$4 + $20 deposit
5
Describy is an AI-driven feedback collection tool that facilitates user interviews via a dedicated web page, embedded website widgets, and phone interactions, enabling businesses to gather valuable insights and enhance user experience.
Subscription
$0
Aftercare is an AI tool for designing conversational surveys with intelligent follow-up questions, dynamic branching logic, and automatic categorization of open-ended responses to enhance real-time adaptability and user engagement.
Freemium
$0
5
Bridge is an AI tool that simplifies in-app communication through customizable forms. Businesses can efficiently collect feedback using intuitive forms, reward programs, and AI analytics for trend identification and feature assessment. Enhance feedback management and customer satisfaction with Brid
Freemium
Opinion Stage is a tool for creating interactive content like quizzes, surveys, and polls. It offers customizable templates, integrated analytics for tracking responses, and is designed to enhance audience engagement while gathering feedback and generating leads.
Free trial
Houseparty App is a Shopify tool that facilitates in-store customer feedback collection for brands. It boosts engagement and loyalty through community voting boards, moderation tools, and helps discover popular ideas to enhance customer experience and product development.
Free trial
CustomerPing an AI-powered tool designed to simplify the process of monitoring online conversations for businesses seeking potential customers with relevant issues. By simply setting up preferences, receiving notifications, and engaging easily, businesses can streamline their customer discovery pro
Freemium
$39/year
Reviewly simplifies collection and management of Google reviews using automated SMS invitations and AI-generated responses. Its integration with Google Business Profiles streamlines the feedback process, enhancing customer engagement and improving online visibility for businesses.
Free trial
$0
5
Userwise is an AI tool for businesses to analyze customer feedback efficiently. It offers sentiment analysis, summarization, categorization, and pain-point identification to enhance customer satisfaction and support data-driven decision-making.
Freemium