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What is Lookup?

Lookup is an AI tool that helps product teams analyze and organize feedback from various sources such as support tickets and sales calls. It uses AI to extract insights from call transcripts, support tickets, and feedback to spot emerging feedback trends. The tool also centralizes feedback collection and adapts to your feedback taxonomy. It offers a free plan with beta access and paid plans that increase the amount of words processed per month.

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⭐ Lookup Core features

  • ✔️ Call transcript analysis
  • ✔️ Support ticket analysis
  • ✔️ Feedback organization
  • ✔️ Emerging trends detection
  • ✔️ Feedback taxonomy adaptation

⚙️ Lookup use case ideas

  1. Analyze customer feedback from support tickets.
  2. Organize feedback from sales calls.
  3. Spot emerging feedback trends.

🙋‍♂️ Users of this tool

Customer experience teams
Product managers
Business analysts
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❓ Lookup FAQ

Lookup is an AI-powered tool that centralizes customer feedback collection, adapts to taxonomy, and offers a free plan with beta access and paid plans.
Getting started with Lookup is easy! Simply visit the official website and sign up for an account to start.
Lookup uses a Freemium pricing model , meaning there is a free tier along with other options.
The typical users of Lookup include:
  • Customer experience teams
  • Product managers
  • Business analysts
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