What is Frankly?
FranklyAI is a next-generation multi-channel engagement tool that offers richer insights to users. It has a multilingual AI that respects cultural nuances and an easy-to-use dashboard for quality analysis. The tool enables users to engage with their community in an authentic and inclusive way, and offers modules for custom satisfaction, feedback, and consultation. FranklyAI also offers custom-built conversation designs to suit specific community needs.
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Frankly's key features
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Multi-channel engagement
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Richer insights
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Easy-to-use dashboard
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Custom satisfaction
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Feedback
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Consultation
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Custom-built conversation designs
Frankly use cases
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Improve customer satisfaction through feedback collection
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Engage with communities in an authentic and inclusive way
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Customize conversation designs for specific community needs
Who is it for?
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Marketing specialists
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Data analysts
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Business analysts
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Sales representatives
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Dashboard users
