Customer Survey
The best 50 Customer Survey AI tools - Free & Paid
Explore 50 AI for Customer Survey
SurveySparrow gathers survey responses from email, social media, web widgets, and messaging apps. It applies NLP to produce actionable insights for marketing, product, sales, and support teams, while ticketing and reputation tools close feedback loops in real time.
Free
Zigpoll is a lightweight micro‑survey platform that embeds on eCommerce pages, especially Shopify, triggering surveys via purchase events, email, SMS or custom rules. It offers branching logic, multi‑language support, and AI‑driven real‑time insights.
Freemium
- $29/mo
ChattySurvey is an AI‑powered platform that creates conversational surveys, automatically generating personalized follow‑ups to boost response rates. It delivers real‑time sentiment analysis, root‑cause insights, and actionable recommendations for product, marketing, and support teams.
Paid
- $50/mo
ngSurvey is an on‑premise or cloud survey platform that uses Artemis AI to analyze thousands of responses in real time. Its drag‑and‑drop designer, multi‑channel distribution, and unified dashboard let HR and analytics teams track engagement and produce actionable insights.
Freemium
Voiceform enables users to create surveys in voice, audio, video, and text formats, facilitating diverse feedback collection. It enhances engagement and response rates, providing valuable insights for businesses, researchers, and educators while integrating easily into existing workflows.
Voicepanel is an AI‑native research platform that lets teams design studies, instantly recruit from a 30 million‑user global panel, and collect voice, video, and text responses. It supports multi‑language prompts, real‑time analysis, and Slack integration for rapid insights.
Freemium
- $49
Blocksurvey is an AI-driven survey tool that helps businesses save time and money by creating reliable and efficient surveys without requiring any programming skills.
Freemium
1Flow delivers real‑time in‑product surveys that capture NPS, CSAT, CES, and custom data. AI auto‑generates tailored surveys, while SDKs and integrations with Segment, Amplitude, HubSpot enable seamless deployment and data flow.
Paid
- $16.67/mo
Survia is an intuitive survey creation tool with an AI-powered builder, advanced conditional logic, and easy distribution via links or QR codes. It provides instant response access, automatic result summarization, and GDPR compliance for data protection.
Freemium
- $19/mo
Re-View allows you to conduct surveys with video survey forms, capturing emotions and insights from participants.With Re-View, you can collect more and better data, and conduct research at scale. The tool offers a range of features for UX researchers, product managers, founders, marketers, creators,
Freemium
AI Survey Generator drafts surveys within seconds, offering diverse question types, adaptive and skip logic, and score calculators. Distribute via email, web, app, WhatsApp, SMS, or link, and integrate with major platforms. Mobile‑optimized, multilingual, it compiles data into actionable reports.
Freemium
Yay! Forms quickly builds surveys, quizzes, and lead‑capture forms, auto‑generating AI insights, tracking analytics, supporting logic branches, detecting churn with sentiment, and integrating with spreadsheets, Zapier, and major marketing platforms.
Subscription
- $1.25/mo
Userpilot: Empowering engagement through guided onboarding & personalized features, fostering customer retention & growth experimentation.
Free trial
- $41.58/mo
ClientZen aggregates customer feedback from tickets and reviews, analyzing it to surface spikes and recurring issues. It delivers instant contextual answers via Mantra AI and generates VoC reports, integrating with Zendesk for a unified customer journey view.
Freemium
- $240/mo
SurveySwan is an AI‑powered survey builder that auto‑generates questions from user intent, enabling teams to create, publish, and share surveys in seconds. It provides real‑time analytics, sentiment charts, unlimited responses, and mobile‑friendly layouts.
Paid
unitQ aggregates support tickets, analytics, social media, and surveys across languages, using AI to transform feedback into actionable insights. Dashboards track trends, prioritize roadmaps, trigger alerts, automate issue resolution, and link customer behavior with friction points for faster produc
Freemium
Testmarket connects buyers with sellers offering discounted or free products in exchange for reviews. Users browse categories, receive rebates, and get payouts via PayPal or bank transfer. Sellers gain brand visibility on U.S. marketplaces and access analytics for keyword targeting.
Freemium
Branded Research offers AI‑verified consumer data via a real‑time audience API, recruiting participants from 100+ segments with 95%+ accuracy. It supports qualitative webcam studies, emotional AI, and quantitative surveys, delivering granular profiling for data‑driven product and marketing decisions
Freemium
Opinion Stage is a no‑code builder for quizzes, polls, surveys, forms, assessments, and calculators that embed on websites or social media. It offers brand‑customizable design, integrates with email, CRM, and spreadsheets, and uses AI to analyze responses and deliver insights.
Freemium
Dovetail's Customer Insights Hub helps product managers and researchers analyze customer feedback through real-time integration with apps like Slack. It offers a searchable repository and AI-driven analysis for qualitative data, enhancing collaboration and informed product decisions.
Freemium
Fillout is a drag‑and‑drop form builder that lets users create custom, brand‑aligned forms for surveys, registrations, and intake. It supports PDF export, payments, workflow automation, e‑signatures, and integrations with CRMs, plus real‑time analytics and team collaboration.
Free
UserCue offers AI‑moderated interviews that gather data from up to 1,000 participants in one hour. It customizes agents within 24 hours, distributes via a single link, and delivers structured reports minutes after the deadline.
Freemium
Four/Four aggregates customer feedback from calls, tickets, emails, and surveys, extracting themes to auto‑generate PRDs, specs, personas, and journey maps. It scores feature impact, builds roadmaps, and syncs with Slack for product, sales, and CS teams.
Subscription
- $33.25/mo
Houseparty App is a Shopify tool that facilitates in-store customer feedback collection for brands. It boosts engagement and loyalty through community voting boards, moderation tools, and helps discover popular ideas to enhance customer experience and product development.
Free trial
Spokk logs customer visits, sends timed feedback requests, auto‑creates compliant review drafts, manages loyalty points, and distributes referral links—all via SMS, QR, API, or HubSpot, streamlining engagement for service‑based businesses.
Subscription
- $49/mo
Atomic Inputs is a customer engagement solution that enables tailored survey creation, integrates social media feedback, and provides real-time analytics. It leverages AI to analyze insights and offers actionable recommendations to enhance customer interaction.
Free trial
medallia.com is an AI-powered experience management platform that captures omnichannel feedback and analyzes it to provide real-time insights. It enables teams to automate issue resolution, orchestrate personalized actions, and operationalize improvements across customer and employee journeys.
Subscription
Akira aggregates real‑time guest feedback from surveys, reviews, emails, and apps, instantly alerting staff to low ratings. Sentiment analysis flags critical complaints, automated replies streamline responses, and a single dashboard delivers cross‑location insights to improve NPS and lifetime value.
Paid
- $35
ANDRE converts survey files (CSV, XLSX, SPSS, Google Forms, Typeform) into clean, visual reports in under 15 minutes, automating data cleaning, missing‑value imputation, narrative analysis, and producing a single‑slide insights deck for rapid decision‑making.
Freemium
Troof.ai is an AI-powered review management tool that automates collecting 5-star reviews and routes negative feedback privately. It also generates AI-driven insights, branded testimonial content, and automated responses for consistent customer engagement.
Free trial
Survicate launches mobile, web, in‑product, and email surveys in seconds. AI auto‑generates questions, summarizes responses, and aggregates data into a unified dashboard for rapid insights. It offers multilingual support, integrations, and HIPAA‑compliant security.
Subscription
- $49/mo
Spiral analyzes customer reviews, chat logs, and call recordings to surface actionable insights. Users can query natural language for trends, complaints, and feature requests. The AI summarizes feedback, enabling product, support, and marketing teams to prioritize improvements and gauge sentiment.
Freemium
Voxpopme collects video customer feedback through surveys and interviews, automatically transcribes, tags, and analyzes sentiment and themes in real time, delivering searchable reports or showreels. Supporting 27 countries and multiple languages, it helps teams validate messaging and align on insigh
Free
- $199/mo
Markopolo tracks anonymous visitors, analyzes 384 signals, and predicts purchase intent. It delivers real‑time 1:1 outreach via email, SMS, WhatsApp, voice, and push, plus instant cart recovery. Supports 50+ languages, cultural intelligence, and integrates with existing systems for unified journeys.
Freemium
- $79
NowKnow uses AI personas to simulate target audiences, delivering rapid market feedback and visual design testing within minutes. It supports detailed demographic targeting, unlimited studies without recruitment costs, and basic analytics dashboards with optional predictive insights.
Subscription
- $15/mo
Zigpoll is a web‑based polling platform that lets users design surveys quickly, collect responses, and view real‑time analytics. It supports email, Google, and Shopify authentication and provides documentation and a knowledge base for setup.
Freemium
PollPebble is a micro‑survey platform for small businesses, academics, and product teams. It embeds responsive surveys into sites or apps, offers an intuitive editor with multiple question types, AI sentiment scoring, real‑time analytics, and secure, privacy‑compliant data storage.
Freemium
Data Services by Clickworker provides a crowdsourced platform for data collection, validation, labeling, and categorization, assigning microtasks to a global workforce. It delivers scalable, ISO 27001‑compliant results and transparent workflow tracking for AI training and market research.
Freemium
- $13
MARA AI centralizes hotel review responses into a single inbox, auto‑generates brand‑aligned replies, offers multilingual support, and provides review analytics, surveys, and widgets. It integrates with Chrome and MEWS to streamline workflow and improve response rates.
Paid
- $60/mo
ScoreApp lets users create quizzes, assessments, waitlists, webinars, video courses, and surveys with a drag‑and‑drop interface and instant scoring logic. It integrates with HubSpot, Salesforce, and ActiveCampaign, tracks funnel performance, and supports A/B testing.
Freemium
- $29/mo
Photofeeler lets users upload business, social, or dating photos and receive scores on competence, likability, attractiveness, and dateability from real people. The platform offers actionable comments, privacy controls, and rapid voting options to improve online image impact.
Free
Reviewly gathers Google reviews via SMS, QR, NFC, and review plates, automates request sending, analyzes sentiment, drafts responses, offers scheduling, bulk uploads, CRM integration, and dashboards for performance tracking worldwide.
Subscription
- $99/mo
Rannkly unifies review aggregation, social media publishing, and campaign automation. It centralizes feedback from Google, Facebook, and other sites, offers bulk scheduling, SMS/WhatsApp/email outreach, ticketing, forms, widgets, and POS for inventory and loyalty. Ideal for marketing and operations
Freemium
HiFiveStar centralizes review collection, monitoring, and response across 40+ platforms with AI‑powered auto replies and request generation via email, SMS, WhatsApp, or QR. It tracks sentiment, manages private negatives, and showcases positives on sites or social media.
Subscription
- $28/mo
Sense automates candidate outreach, scheduling, and real-time responses to cut time-to-hire by 55%, triple applicants for hard-to-fill roles, and improve interview show rates while integrating with ATS, calendars, and recruitment analytics.
Freemium