Top 29 Gupshup Alternatives in 2026

UChat AI Agent creates no‑code chatbots for Web, WhatsApp, Messenger, Instagram, Telegram, and SMS via a drag‑and‑drop builder. It supports GPT, Claude, Gemini, and real‑time function calls, plus a unified CRM, analytics, and integrations with Shopify, HubSpot, Zapier, Stripe, and Calendly.

Cognigy.AI delivers AI‑powered agents for voice, chat, and messaging that automate customer interactions across multiple contact‑center platforms. Real‑time translation, 99 % routing accuracy, up to 70 % handle‑time reduction, and AI Ops management streamline operations.

Certainly deploys AI assistants across chat, email, social media, and QR channels to resolve tickets, recommend products, and answer inquiries, speeding responses and easing workload while guiding shoppers, boosting conversions, and integrating with Shopify, Zendesk, OpenAI, Google Analytics, and Klaviyo.

Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.

LiveChatAI uses GPT‑4o to transform a knowledge base into a chatbot that auto‑resolves ~70 % of tickets. It imports content from sites, PDFs, Notion, YouTube, Q&A, supports 95 languages, automates booking, payments, CRM updates, and integrates with WhatsApp, Shopify, WordPress, Slack.

Voice AI platform that builds conversational agents in five clicks, automating support, sales, and billing calls. It integrates natively with CRMs and databases for real‑time actions, supports multi‑OS softphones, and records transcriptions for audits.

Agentz automates real‑time customer engagement across voice, SMS, web, and social channels. Its drag‑and‑drop flow builder and self‑learning responses handle missed calls, webforms, and inquiries without coding, and it integrates with existing databases and systems.

Aissist delivers a digital workforce that automates service and sales workflows, offering end‑to‑end reasoning, native integration to major CRM platforms, omni‑channel support, multi‑agent collaboration, enterprise governance, and 65+‑language processing of text, image, video, and voice.

Z.ai chat is an AI-driven conversational tool that utilizes advanced natural language processing to facilitate interactive dialogue and deep search for applications in tech blogs, coding, and research, with API support for developers and content organization features.

Relevance AI offers AI‑powered agents that automate sales, marketing, and support tasks—CRM updates, email drafts, research, lead routing, and ticket resolution—while integrating with 100+ apps, providing secure role‑based access and performance dashboards.

Voiceflow enables teams to create, test, and deploy AI‑powered conversational agents across chat, voice, phone, and web without coding. Its visual editor, real‑time collaboration, and secure deployment pipelines streamline design, evaluation, and omnichannel rollout.

Chatbot AI provides access to various AI models for text conversations and image generation. It features an advanced search function, supports idea brainstorming, and allows for both casual and in-depth discussions with fast response times and chat history.

Quickchat AI is a tool that enables businesses to build chatbots for various purposes using GPT-3 and without coding knowledge. It integrates with messaging apps and live chat software.

Drift is an AI chat agent that engages visitors, answers questions, qualifies leads, and routes them to reps or meetings. It reveals company details, tracks conversation metrics, and syncs with sales and marketing tools to shorten cycles and boost conversion.

Botsplash is an AI engagement platform that automates chat, voice and text across web, SMS and RCS, centralizes omnichannel conversations, qualifies leads, schedules appointments and integrates with Salesforce/CRM to improve response times, follow-ups and retention.

OneAI’s AI Phone Call Agent automates phone, SMS, and WhatsApp campaigns with an AI‑native dialer, real‑time lead qualification, CRM integration, 5‑second callbacks, and detailed analytics for scalable, compliant sales outreach.

AI Chatbot is a GPT‑powered platform that delivers 24/7, error‑free support with global personalization and multilingual capability. It customizes responses using company FAQs, auto‑escalates to humans, and offers easy integration for any business size.

Amplemarket uses AI to generate high‑quality leads, analyze intent signals and competitive data, and create personalized multichannel outreach. It offers deliverability monitoring, real‑time analytics, workflow automation, data enrichment, and a unified conversation hub for sales teams.

Agent for WhatsApp is a Chrome extension that adds AI‑powered conversation management to WhatsApp Web. It automates context‑aware replies, lead capture, and prioritization, supports batch messaging and scheduling, and integrates with multiple AI models through a simple dashboard.

ConversAI is a personal AI chat assistant that carries on conversations with just one click.

OneContact unifies voice, chat, WhatsApp, and social media into a single contact‑center interface, offering real‑time agent assistance, bot automation, sentiment analysis, quality monitoring, workforce optimization, and CRM integration for global scalability.

YourGPT builds and deploys AI agents across chat, email, and voice. It supports GPT‑4, Claude, Gemini, DeepSeek, trains on PDFs, CSVs, Markdown, and integrates with Intercom, Slack, Shopify, Twilio, Zapier. SOC 2, GDPR, SSO, it automates FAQs, appointments, orders, invoices, leads.

Quickchat AI lets teams create and deploy chatbots for support, sales, lead qualification, and internal assistance. It combines Retrieval‑Augmented Generation with reranking to keep answers current, offers modular knowledge building, workflow design, analytics, GDPR‑compliant data control, and API integration.

Jio Haptik lets enterprises build AI agents that manage chat, voice, and messaging across multiple channels, using multi‑language NLP, RAG‑enabled knowledge integration, dynamic routing, human handoffs, and secure analytics dashboards.

CloseBot automates creation and deployment of conversational AI agents across web, SMS, Facebook, Instagram, WhatsApp, and more. It handles appointment booking, lead qualification, and multilingual support with LLMs, enabling 24/7 real‑time engagement, faster responses, and higher conversions.

Social Intents integrates live chat and AI bots into Teams, Slack, Google Chat, Zoom, and more, delivering real‑time inbox notifications. AI learns a site in seconds, answers ~75 % of queries, hands off to humans, supports 80+ languages, and offers analytics.

Gorgias consolidates ecommerce customer messages across email, chat, SMS, social and voice into one inbox, automates up to 60% of routine support tasks with an AI agent, enables order and product actions, integrations, workflows, and reporting.

Jarvis Helpdesk delivers AI‑powered support across 10+ channels, automating common queries and routine tasks. Its AI Copilot gives real‑time agent suggestions, while live chat, knowledge bases, routing, and performance monitoring streamline operations.

Level AI automates contact‑center QA, offers real‑time agent assistance, and analyzes every interaction for sentiment and themes. It tracks performance gaps, supports compliance with screen‑recording, and delivers contextual knowledge via Agent GPT to boost resolution and uncover upsell opportunities.