What is Response cx?
ResponseCX automates up to 80 % of customer experience and operations workflows using autonomous AI agents with write‑access to order, subscription, and finance systems. The platform pulls real‑time data from commerce, support, logistics, and finance tools through native integrations with Shopify, Gorgias, Zendesk, Recharge, and over 40 additional connectors.
AI agents can cancel orders, issue refunds, swap subscriptions, and update records via secure APIs, while each action is logged in an audit trail for compliance and transparency. Deployment requires no engineering staff; setup involves mapping existing SOPs, configuring approval thresholds, and going live within two weeks.
The system tracks performance metrics, enabling scaling from 1 k to 100 k tickets without adding headcount. ResponseCX provides a console to monitor ticket resolution in seconds, reducing average handling time from minutes to seconds. The solution supports enterprise‑grade security, including SOC 2 Type II compliance, and can be integrated into existing e‑commerce and support stacks with minimal disruption.
Response cx details
- Company
- Stateset Inc.
- Built for
- Individuals
- Stated compliance
- SOC 2
Compliance as stated in Response cx's own published documentation.
Response cx tech specs
- Payment Processors
- Stripe
- Integrations
- Shopify
Response cx pricing
SubscriptionVerify on the official pricing page.
View plansResponse cx's key features
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Write-access AI agents
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80% workflow automation
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Real-time order context
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Full audit trail logging
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Native integrations 40+ tools
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Configurable rule-based playbooks
Response cx use cases
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Automate 80% of order fulfillment and refund processing for Shopify stores using ResponseCX’s autonomous AI agents, eliminating manual ticket handling while maintaining real‑time audit logs
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Seamlessly integrate Gorgias and Zendesk tickets with ResponseCX to resolve customer queries in real‑time, with each action securely logged for compliance
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Use ResponseCX’s 40+ connectors to sync Recharge subscriptions, Shopify inventory, and ERP systems, creating a unified, self‑healing eCommerce workflow that cuts operational overhead
Response cx user reviews
Based on 1 review, 100% of users recommend Response cx, rated highly for quality results.
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Who is Response cx for?
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E-commerce sellers
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Customer support agents
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Website owners
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Digital marketers
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Operations analysts
Response cx FAQ
How much does Response cx cost?
Response cx is a paid product with no free plan. Plans include Pay-per-outcome at $2.00 per autonomous outcome, Core automate at $35000/yr, Suite at $80000/yr and Enterprise at $280000/yr.
Is Response cx safe to use?
Response cx states SOC 2 compliance in its own published documentation. Response cx is operated by Stateset Inc..
What are the best alternatives to Response cx?
The closest alternatives to Response cx are Hoop, Zendesk Advanced AI, Fini, Yuma and LiveChatAI. You can compare them side by side in the alternatives section further down this page.
What does Response cx do with my data?
Its privacy policy states that personal data is not sold or shared for marketing purposes. Data may be shared with third-party service providers that help run the product.
Does Response cx have an API?
Yes. Response cx offers an API, so you can call it from your own applications instead of using the interface directly.
Who made Response cx?
Response cx is built and operated by Stateset Inc..
What does Response cx integrate with?
Response cx connects with Shopify.
Compliance, privacy and billing terms are as stated in each product's own published documentation and have not been independently verified by TopAI.tools.
